Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

Shipping from Denmark

I'm a newbie.I'm located in Denmark and uses Ebay.com.Is is correct that I need to ship by FedEx or UPS? Can't I use the local Postal Service - they are cheaper than FedEx and UPS and local.

Resolved! Confusion in USPS Shipping

As a first time seller, everything else seems to be straight forward except shipping methods. I am just trying to sell some of my trading cards , but having trouble in understanding the differences and advantages (& disadvantages) for each shipping m...

Resolved! Why is eBay International Shipping so outrageously expensive?

I've stopped buying from sellers using "eBay International Shipping" program because the shipping costs are astronomical and the one time I used it, the item bounced around for weeks before delivery was made. I've compared several listings and asked ...

Freight

I have to ship 300 lbs item but the shipping labels aren't but 70lbs. I've already sold the item so how do I change it so I can send it with the money the buyer paid for the shipping

Unable to purchase ESE

I have a had a few sales recently and when I go to purchase a eBay standard envelope label, it says “Something went wrong. Please try again later”. When I called support they turned me to another discount shipping website, but they don’t offer ESE pr...

Resolved! Is Media Mail NOT an option anymore?

I'm in the process of doing a listing for books. When I went to the shipping part I put in the measurement of the box (13x9x5) and the weight (6lb 2oz) and when I pressed "saved" Media Mail did not show up as an option. The only options I got were US...

Tracking shows delivered at my local post office

I sold an item and dropped at my mailbox. Tracking shows delivered to my local post office, not to the buyer.USPS confirmed it's still in transit. How can I make sure eBay and the buyer know when it actually arrives?Thank you!!!

Reminder: USPS rate changes Sun Jan 18 / USPS closed Mon Jan 19

Reminder for sellers: USPS annual January rate changes go into effect this coming Sunday, January 18 2026eBay Announcement: Shipping Carrier Rate Changes Post offices are closed Monday, January 19 2026 for holiday Plan accordingly.

buyer claims product not received

Buyer claimed merchandise never received however we see confirmation on our end that it was delivered on 12-6-25 To add to this, this buyer contacted me saying that an item had not been received and it was not even my product as it was from a seller ...

Item Location

Does it bother anyone else that a seller will list the item location in one part of the country and then find that it ships from an entirely different place? Example: Item is listed as located in Columbus, OH. You think 'Oh, that's not far, I'll pay ...

Ordered an item from Italy and having issue

On December 22nd, I ordered an item from a seller in Italy and the next day he shipped it but also messaged saying that the rules for shipping had changed for the method that he uses and the other method would cost a lot more. He hoped everything wen...

Resolved! I am in Europe, I need a buyers email address to ship internationally, most buyers ignore messages

Hi,I hope you can help, I am pulling my hair out in frustration, this not only effects me but all sellers based outside of the USA.To ship internationally we now need a buyers email address, this is mandatory, we can not ship without it.For 15 years ...

shipping options - where is PM envelope and padded envelope?

Why don't these show up as options when you are adding shipping services on a listing you are selling? I notice PM large box is an option.

Can you be alerted by Ebay if a package has signature confirmation?

I've had shipments sent to me below the threshold amount that had signature confirmation, and I wasn't there so I had to drive to the post office to pick it up. I know Ebay gives you alerts that your item is out for delivery, can they give you an ale...