Shipping

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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

EIS shipping to S. Korea shows ~10% import fee, disregarding $200 exemption?

South Korean Shipping Experts: South Korea has a "de minimis" VAT exeption of $200 for personal use items bought from the USA. I have an auction at about $160 (as I type) that shows an import duty of about $16 for S. Korea. The eBay explanation is th...

Is There a Shipping Issue From Florida?

I forgot I ordered from one of my sellers a while back...I usually buy one a month from him.I wonder if my item is lost.I don't want to get blocked so do I keep waiting or?

Resolved! computing tariffs for shipments from UK

I recently purchased a hobby item - a model locomotive - from a seller from UK and was quite surprised to see that the import / tariff costs were about 1/3rd of the cost of the item. My rough estimate was that it would be around 10% total. Can someon...

Major post office mistake. Package redirected twice and arrived in wrong state

Package sent to CO was tracked to CA then to CO then back to CA where it was delivered. But it was mailed to CO. Suggesting of what I should do?

Shipment showing DELIVERED to Seller's pick-up location - Anyone Else>

3 pkgs that shipped yesterday 1/12 are showing DELIVERED to my address (City/State). Anyone else?

"Tracking Not Available" at usps website for pkg I have an acceptance receipt for

EDIT: It finally updated & shows that my PO is in possession. I guess it's slower than it's ever been before. Wish I could delete this post hahaha! It sold yesterday. I packaged it and had it scanned in at the counter this afternoon. When I go to my ...

Resolved! UK buyer trying to bid but can't?

We (in the US) have been contacted by a buyer who lives in the UK (England, to be exact) saying that they can't bid on our auction because it says "this seller does not ship to UK." I went in and looked at our shipping policies, and we have zero excl...

Several of my packages sent through USPS is either missing or damaged!

I have had to issue several refunds for missing packages and broken items that were mishandled by USPS. It seems to be getting worse with carriers. I have submitted missing item claims through USPS and they continue to send emails stating the package...

How do you access different zip codes to determine approximate shipping costs?

It used to seem so easy to do this, and I know there's still a way, but can't find it now. Once I discover how to do it again, I'm going to write it down this time. I'm looking to try zipcodes from different areas of the country to see what the diffe...

Australia Post Messed Up....!!!!

So Here go's guys, I am situated in the UK, Amongst other sales on the 23rd December I sold to a buyer in Australia an Item on my ebay store, I use the Ebay International global shipping programme to send and track my parcels internationaly and to th...

buyer says item not received..

Hi there,I received message that buyer has not received item yet. On Jan 6th tracking showed "in transit, arriving on time". The 7th, it was at a facility in their area. After 4 additional tracking updates, the latest shows up on Sunday the 11th "In ...

Package address was changed during transit, now buyer is claiming they didn't receive

I shipped and package to CA and it was delivered, now the buyer filed I item not received.Looking at the tracking it looks like the address was changed to a different address. Has anyone experienced this, been selling her for 27 years and that has ne...

Resolved! Package stuck at glendale heights?

Buyer from korea here. Couple weeks ago I bought some car magazines and it has been delivered(it literally just says ‘delievered’) to Glendale height on dec 22nd and theres no update since then. I know there were holiday seasons between dec 22nd and ...