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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

Resolved! Use of Priority Mail Packing materials For Ground advantage is a Crime

I am probably going to raise a few attacks for this thread. But it is a commonly increasing crime for sellers to use USPS provided "Free" PRIORITY SERVICE packaging for any other use than Priority mail, I received 4 items recently from sellers who us...

Now Hiring Postal Inspectors Tariff enforcement?

I just caught this announcement, the US Postal Inspector hiring portal is now open 8-17 September. Is this a direct result of ending the US de minimis exception, or is it a regular occurence? ALERT: INSPECTOR HIRING PORTAL IS NOW OPEN September 8-17!...

USPS SHIPPING CHARGES

Hi there! I am new as a seller in e-Bay and I would like to know if I can edit my shipping preferences on my account, depending on the items?

I edited an address it is now correst but getting a banner saying something is wrong and cant genera

I edited an address it is correct but getting a banner that says something is wrong and cant generate a label

Keep getting “Something went wrong and we were not able to generate the label”

Anyone know any solution to this problem? Every time I get an order I cannot produce a shipping label and it’s been about a week with this issue.

Resolved! Ebay - bring back the ability to print a mail label and detailed receipt/summary on one sheet

For mailing I use a combo half adhesive label and half paper sheet. Recentlly the ability to print useful mail/receipt information on the paper half disappeared. This detailed information was used by me for recordkeeping. It made so much sense to use...

Resolved! USPS IS CHARGING $15 PER BOX OF FERTILE EGGS STATES THEY ARE LIVE ANIMALS. WILL BE NATION WIDE SOON.

Just delivered 2 boxes of fertile eggs for delivery to the post office. Boxes marked "Fragile Fertile Eggs" Because of the complaints worldwide with the hard handling of these fertile eggs boxes they are now changing fertile eggs to mean live animals...

Setting up Business Policies / Update to USPS Ground Advantage

I'm working on a separate post with tips for using the bulk edit tool for non-business policy users. In the meantime, if you're not a current business policy user, you may want to consider this change if you have a lot of listings to update to the ne...

FEDEX lost my package - How the heck do I get my money back?

So package was going to California from Maryland. Dropped it off at a FedEx drop-off site on July 2. Picked up by FedEx July 3 late morning. Mid-afternoon it was marked as delivered. I didn't see until the buyer contacted me. When I checked, it was d...

Eliminate Combined Shipping

How can I force the buyer to always request an invoice when purchasing items from multiple listings? I have No Flat Shipping Rule, No Promotional Shipping Rule, and one Combined Shipping Rule (No discount). A buyer purchased items from two lots. On c...

Live operator customer support

Listen eBay promised me that they would take care and help me I have a seller that's at a China it wants me to mail it back to him and then they'll send me a shipping later they already approved the return it's going to cost me over $100 or more to s...

USPS Delivery Problems

Has anyone else had problems with USPS ground? I’ve sent five or six packages and within the last 2 to 3 weeks they get routed to the wrong location and then turned around back to the correct location. I’ve had some packages that were designated to g...

Ebay and courier DHL marked packaged "Delivered" but it's still in China

Should I reach out to Ebay about this, or wait it out a little bit first? I bought a camera lens from China and Ebay originally said the estimated delivery was around the 8th of October, about a month out from now but it's international so I didn't t...

Mark Packages as "Gift" & value under "$100"

Canadian sellers, your thoughts on marking all your packages going to the USA (if you ever get any US buyers anymore) as "Gift" with a value under $100.I'm thinking US Customs is going to see every second package marked as a gift,,,,, who knows what'...

Buyer put hold on deliver of package at usps

I had a buyer put a request to hold the item at the post office , eBay or customer required signature due to dollar amount . The post office will typically only hold on customer request for 15 days , then return the item to the sender . The auction w...