Shipping

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FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

Estimated delivery dates shown to buyer are extremely misleading.

Today, Sunday April 6th, I received a message from a buyer asking why their order hasn't shipped yet. The order was placed on Thursday April 3rd. I have a 4-business day handling time policy not including Saturday or Sunday. Shipping method is USPS P...

Resolved! Ebay Standard Envelop

I'm really confused to why I can use the ebay standard envelope rate for my artist trading cards that are prints but my original ones won't give me that option. Also I sell note cards and I can't get that option to work there as well? Also does anyon...

Resolved! Package Shows Acceptance Scan Only - No Other Updates

Have you ever had a Buyer message you daily about their package and asking when will the item be shipping? - Buyer orders item Wednesday at 9pm.- Buyer sends message next morning Thursday, 8am to inquire if item is shipping.I reply that the order is ...

What does this mean exactly?

"Your item has been delivered to an agent. The item was picked up at USPS at 7:18 pm on March 28, 2025 in MIAMI, FL 33102" I sold the item on February 17th to a buyer in Germany and he has not received it. I received a request from him today asking f...

I have majorly messed up. Shipping errors.

Alright I've screwed the pooch here. So last weekend I had a sale for trains and a sale for GI Joes. On Friday the train fellow says these are not my trains these are GI Joes. Luckilly he was great no big deal on his end. So I contact GI Joe guy and ...

Something went wrong and we were not able to generate the label.

This message started popping up yesterday for me. I have money in my account so that can’t be why. I have used the same shipping settings for all of my orders so I can’t figure out why this is happening.Wondering if anyone else is experiencing the sa...

Did I miss this?

I am curious am I the only one whom missed USPS not doing pickups anymore?I always did when they are delivering my mail anyway so do not get it. Here anyway. (shakes head) Now will have to figure out how to get to USPS hubs on those days. Many days I...

Ship by date is later than expected delivery date.

Who runs a business this way? If the Seller ships April 9th, how can the buyer expect to get it as early as April 7th?I would love to see the algorithm used to come up with these dates.

Where do I get the stuff to ship my sold items is that already paid for or?

I don't know how to ship my sold item which is a big guitar how do I get the packing materials and where also do they pick it up at my house iam confused please help

Resolved! Why is my listing showing way more shipping than it should be showing?

I chose ground and price should be under $6.14 to $10.85 for a 1 lb. 8 oz., 10x10x10" package, but my listing is showing shipping will be the highest price of priority as shown in the screenshot. I refreshed. Still showing $31.95 in shipping. Thanks ...

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Ebay Delivery dates shown to Buyers on listing "Delivery 1-2 Days" is false narrative to Buyers

Started seeing Ebay Delivery dates shown to Buyers on our listing "Delivery 1-2 Days" and "Delivery 2-3 Days". This has just shown up in the past week or so and appears Ebay is inserting this. This is a false narrative as it gives the Buyer the assum...

SpeedPAK / SpeedX is a joke... recommend against ordering any items using SpeedPAK delivery

Just providing another confirmation here that SpeedPAK is a very unreliable shipping service. The problem is the last mile delivery - SpeedX. My order coming from China via SpeedPAK service landed in the US at LAX quickly, but SpeedX is in capable of...

Unbelievable USPS Delays to Georgia (US)

I am at a loss here with a Ground Advantage shipment that I sent on 03.23 and is still bouncing around the Southeast with no updated delivery information. Payments being held, USPS website is NO help and the Ebay Customer Service can only say..."3 da...

My item arrived broken. Does the refund have to come from the seller ?

Hi,My purchase arrived broken (a mirror). I know that eBay has "eBay Guarantee Money back guarantee" so I could get a full refund.. however, I worry about the seller since it wasn't her fault. Does the money come from her or ebay ? Does the seller lo...

Nov 3rd. SpeedPAK tracking shows delivered but no package in site!

Hello,Seems like I’m not the only one experiencing issues with SpeedPAK. My $400 package (Real Carbon Fiber side skirts) was out for delivery on Nov 3rd, 2022, the postal man came by my house at 4:40pm to deliver a different package with clothes, but...