Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Shipping address

I have had several issues from 3 different (Chinese) buyers with this address. Trying to scam me to ship to alternative then reporting non-receipt. Beware!

Missing packages, seller providing fake tracking numbers showing packages a delievered

I have purchased several items from Ebay. Items showing as delivered, but weren't to me. One item, someone else's tracking number, was provided to me, the package wasn't mine, and the weight and dimensions didn't add up. FedEx marks the package as de...

eBay Undercharging buyer for calculated shipping.

This is just a PSA for anybody else having the same issue & not finding helpful responses on here. I sold an item with buyer pays calculated shipping. I packaged the item, weighed it, measured it, entered those details into the listing and then poste...

ESE insurance on INR when delivered scan?

I've seen it implied that it's possible to be paid out on PIP insurance claims even if there's a delivered scan if the buyer files an INR on their ESE order. Can anyone actually confirm this is true? The only other time this has happened the buyer wa...

Another “I’ve got a crazy buyer” rant

Not really seeking advice here. Already reported him to eBay. Just sort of commiserating with others with crazy customers. Buyer makes a purchase on July 30. I ship to the address on my eBay screen. Today he sends me a note accusing me of being a sca...

Buyer purchased 2 items

Buyer purchased 2 separate eBay listing items. i want to send one package to save on shipping costs

Resolved! UPS asking for extra on shipping.

I recently bought a gift on eBay, a tokidoki (Japanese figurine thing) and I paid ~15 dollars shipping to the seller however, UPS is demanding $31.77 in shipping fees. Why?

Vintage ornament INR?

Hello, I ordered a vintage ornament July 19th and the seller shipped out next day. Or at least uploaded a tracking since it was Sunday I think? It was supposed to be delivered the 23rd and 29th being the latest. On the 23rd it stopped at its latest f...

Resolved! does anyone know how to contact the authenticator who verified my card? They're in New Jersey.

My card was authenticated in New Jesey and shipped to me. It was then returned to the authenticator from my post office for an "insufficient address". Does anyone know how to contact the person(s) who did the authentication?

combined shipping

I had combined shipping on when buyer purchased two listings from me and the shipping was combined for one shipping label. I need to send these in two packages. How do I fix this?

high shipping cost showing

Ebay is showing excessive higher cost for shipping than actual cost,just shipped a package for$12. and Ebay in add showed buyer was pay $47,00 for shipping same shipping co.,thinking it has hurt my sales, lucky this person ask about shipping.

Tracking numbers being scanned as delivered yet not....

This is the second one since Friday and not sure where to point the finger...but Buyers are claiming parcels are scanned delivered...yet not delivered and then the 1st one tells me Saturday it was delivered 2 days later...do not confuse this issue wi...

PIP Insurance Wrongly Denying Claims Based on “15 Card Limit” — This Is Not an Actual Policy

I want to share an important callout for fellow trading card eBay sellers using eBay Standard Envelope (ESE) and relying on ShipCover/PIP insurance:Recently, PIP denied multiple claims for lost/damaged ESE shipments on the grounds that the envelope c...

Resolved! Can't print shipping label comes out as a series of numbers

I have been downloaded my shipping label with no problem all the sudden I can't print any it comes out as a series of numbers p l o p

Weird ship by message on label page

I've had 2 of these today. Items that were due to ship today, Aug 4.Did the labels and each time after I DID the label there's a message on the label page to "Ship by Sunday Aug 3". Not only is the ship by date it shows the day before (and I have 2 d...