Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Does eBay give buyer tracking number?

Under managing communications with buyer it is stated, "Order is updated with shipping information, Once you mark your item as shipped, we'll send your buyer an order update with tracking information." Does "order update with tracking information" me...

FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

Resolved! Ebay shipping label charges

Has anyone else had ebay charge 2 different prices for a PRIORITY MAIL FLAT RATE PADDED ENVELOPE? One day the cost is $9.60 and then ON THE SAME DAY it costs $10.50. SAME ENVELOPE! I've called them finally after eating the overcharged several times. ...

Does eBay's International Shipping still using MailAmericas for packages sent to latin america?

Hi everybody. Since eBay started using this nefarious company services, I've made two purchases, and neither have arrived. Until recently, I used to buy on a regular basis on the site, but now I don't wanna purchase anything else if those hijackers a...

Ebay International Shipping to EU

I have had three potential buyers 2 from UK and 1 from France tell me they do not see their country when trying to purchase an item. I know I have had several UK customers in the last few months that I did ship to through the EIS program. I am wonder...

Item damaged by post office

Let me start off by saying this is not an eBay problem but it’s similar to what could happen on eBay. I purchased a Lego minifigure. Seller put it in 2x4 plastic envelope and stapled that to his business card. He then put that into a slightly padded ...

Shipping with ebay envelope

Why does ebay only let trading cards use this option which has tracking? I ship small flat items such as gaskets and o rings and cannot get tracking as I am using stamps. It would help me and the buyer and ebay to have tracking with ebay envelope opt...

Kudos to USPS

Just want to give a positive feedback to USPS.Shipped an item via Ground Advantage from Southern California to Kapolei Hawaii on the 7th and it is out for delivery today the 9th. Yep.拾Sometimes things just work.

Seller wants me to arrange my own shipping for an item

Hey Everyone, I was looking at this laser engraver that someone was selling, and I really want it because it's a good deal. It's used but I cannot complain. Now the issue is that I asked the Seller if they offered shipping. They told me I would have ...

Ghost Transaction

Dear community, For the first time, on Sunday night, I used my phone for an ebay purchase. The transaction went through, I used paypal, but it doesn't appear on my laptop when I check my ebay page. I received an email confirming the transaction, but ...

USPS - I have started researching this and I am amazed at the lack of service our $$$ get USPS

My inflated 2 cents....I get it - Costs are high for everyone but I am now totally disenchanted with the service, or lack thereof, from the United States Postal Service. While they remain just slightly less expensive than FedEx and USPS, I have come ...

GSP not showing on my listing and won't allow me to revise it

Hi , I have a potential buyer from France who told me that I don't post to France -news to me.I go to my listing and it doesn't show that I post using GSP ( there's usually a blue button showing that I use GSP). So I try to revise it and it won't all...

Resolved! How do I avoid this shipping issue in the future? Buyer purchased more than 1 quantity of our item.

We had multiples of an item. So for the listing we input the quantity of 10, and input weight / measurements for calculated shipping. Buyer purchased seven of that item. How does ebay figure that shipping cost? Buyer paid $55 for shipping but cost us...

Resolved! Help with shipping

Another question for the pros , I made a label wanting to ship my product with a gift box , but I’m shipping ground advantage and the mailer I was going to use that fit it is flat rate luckily I looked up to see if you could do that , so my weight is...