Shipping

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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

Ebay and courier DHL marked packaged "Delivered" but it's still in China

Should I reach out to Ebay about this, or wait it out a little bit first? I bought a camera lens from China and Ebay originally said the estimated delivery was around the 8th of October, about a month out from now but it's international so I didn't t...

Mark Packages as "Gift" & value under "$100"

Canadian sellers, your thoughts on marking all your packages going to the USA (if you ever get any US buyers anymore) as "Gift" with a value under $100.I'm thinking US Customs is going to see every second package marked as a gift,,,,, who knows what'...

Buyer put hold on deliver of package at usps

I had a buyer put a request to hold the item at the post office , eBay or customer required signature due to dollar amount . The post office will typically only hold on customer request for 15 days , then return the item to the sender . The auction w...

If you source from Uline there is a bargain on the horizon.

From 9/15 through 9/28 any purchase over $500 ships for free. Happens every year. I typically save up my needs and place several orders over several days BECAUSE Uline also tosses in a free gift (of your choosing) based on the size of the order. So s...

Shipping to Israel

Can I order goods to be shipped to Israel? For a while it was not allowed, is it now?

Columbus ohio usps

What's going on with Columbus ohio usps My last two purchases have gotten stuck there

Why Shipping is High?

I got a gift card and gave it to my wife.She bought 2 - 21 ounce cans of Ajax from 'A Company' ( prefer not to name the platform but you can guess who it is) among other things mailed separately.The 2 cans came in a bag in a box...Price was under $8....

Have you heard about the time when, the mail man was throwing away the mail in a dumbster?

The mail man was throwing the mail and packages into a dumbster rather than running the delivery. Have you heard about it before. I have lost thousands of dollars because of lazy mail men myself.

What is a Large Envelope / Flat and how do you buy the label?

We see all the time sellers offering First Class Mail / Large Envelope shipping on their listings without knowing what that means, then running into problems when the item sells and it's time to ship. USPS divides mail into 3 types: Letters, Flats, a...

Resolved! I Was Charged Twice For 2 Shipping Labels, How To Get A Refund?

I recently sold an item on eBay. The first time, I created a shipping label but with the wrong info, so I recreated a new label the second time. I just received my payout, and the payout shows I was charged twice for the shipping label; however, I di...

Shipping label size

Good morning. I recently bought a 4x6 label printer for my ebay business. I don't know how to change the settings for shipping so the label will print on a 4x6 label as opposed to a standard sheet of paper like I have been doing. The instructions say...

Ebay Asia Management - Are you there?

If anyone from Ebay Asia Management is there - can you please look into how Ebay Hong Kong is being managed? A couple of months ago, we were forced to use UPS shipping when shipping from HK to US customers Now, we are only allowed to use SpeedPak for...

false shipping

seller ships item that buyer bought to a different name and address, but somehow gets tracking to show that package was delivered to right name and address...buyer does not get item they bought and can't get a refund because tracking says it was deli...

New Shipping Restriction: Only SpeedPAK Allowed for Sellers Without Account Managers

Hi everyone,I am a seller based in China and have been with eBay for 7 years. Recently, I contacted eBay customer service regarding the shipping policy update, because I wanted to continue using China Post for some of my orders.Here is the reply I re...

my order is missing this make 3times

they keep sending my order to wrong house .so far I been looking and waiting .they take pictures but its not my address im praying that im not scam.i tried severall time to contact embay nothing is happening so far I need help