Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

Is eBay Accurately Estimating FEDEX Shipping Charges?

I shipped a package recently, only to have FEDEX come back to eBay to collect addtional funds because the "dimensional" weight of the package was higher than the actual weight. I think this is a problem with eBay's algorithm. If I enter the accurate ...

NOT A SCAM

Home address always on file with EBAY. Canceled POST OFFICE BOX. Why is this info. ignored?

Invoicing glitch

Not an advice thread, but kind of just a PSA. I had an unusual purchase recently, a buyer purchased one item that was listed as shipping first class, and a second item listed as priority. I combined shipping, and invoiced the buyer. On the invoice, t...

Shipped via USPS without tracking number; update item ship info

I was out of town and a friend shipped a $15 item via USPS first class without a tracking number. It was received by the buyer. How do I update the shipment to show it was received as it shows late shipment because there is no tracking number? Info o...

Resolved! Require buyer to arrange and pay on their end for shipping large item?

I want to offer, for sale, a wide MCM upholstered chair. I do not want to have any involvement in shipping it. I will offer it for "Local pickup." Can I add in my listing that a buyer CAN arrange and pay for shipping on their own with a company like ...

why cant i ship to an APO address/ customs page not working

Effective January 22, 2023 Priority Mail Regional Rate Boxes A and B will be Discontinued

Priority Mail Regional Rate Boxes A and B will be DiscontinuedEffective January 22, 2023 Priority Mail Regional Rate Boxes A and B will be discontinued, and the current pricing for these boxes will no longer be applicable. Customers with Priority Mai...

I'm sorry, but for some reason I don't see the announcement that USPS Media Mail increased...

can someone point out where it states Media Mail is going from $3.49 to $3.65?When is this lunacy going to end???????????????????????????https://community.ebay.com/t5/Announcements/2023-Shipping-Carrier-Rate-Changes/ba-p/33473166

Refund for voided shipping label

How long does it take to get a refund for a voided shipping label? I voided it immediately on January 10, and it is now January 24th.who should I contact.

Resolved! Inexpensive Shipping boxes

Can anyone recommend a good resource for inexpensive shipping boxes? I have looked online and I don't need 25 of the same size box. I need a variety of sizes from small (9x6x2 to medium 14x12x4 to large 17 x8 x5)I have been successful to date re usin...

Resolved! I don't want to buy shipping costs/labels from EBAY How do I opt out?

How to ship a Stairmaster

The customer has paid for the shipping label through USPS but they said it's too big for them to ship. Could someone please help me.

Resolved! Is it ok to wrap a shipping label around a box (address on top, tracking on side)?

If my shipping box is not wide enough to have the entire shipping label on the top, is it ok to fold the label so that the address is on top of the box and the tracking barcode is on the side of the box? I have these narrow boxes I would like to ship...

My package to a buyer is sitting at my local post office, they are not moving it along, what to do?

I recently dropped a package to a buyer to my local post office. The package had been returned to me for a reason the post office admitted was their error. The post office rep at the buyer's local post office advised me to drop it off to a post offic...

Buyer did not provide an adequate address

CAn someone help me with an issue with a buyer? I do not often sell on eBay. Recently, a buyer won an auction. They provided an address that looked like this (I have changed details): mary Smith 5672010 Sampson DriveSampsonville ME When I shipped (wi...