Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Why am I being charged $20 shipping fee?

Sold a vinyl LP a few months ago, paid the $20 shipping fee but now eBay is charging it to me. I do everything free shipping. The buyer of the album paid the $20 as part of the total $39 sale. Am I being charged an additional fee? Thanks for any help...

Resolved! Calculated shipping - error message

I am a US seller, and always have been. Suddenly I'm getting an error message when I try to set up calculated shipping: "Shipping cost cannot be calculated since the item location is different from the site" I thought this error would apply if I were...

User avatar by Rising Star
  • 262 Views
  • 3 replies
  • 0 helpful

USPS delivering later and later

Over the past 6 months or so (indicating that it's not seasonal) I've noticed a trend in the lateness of USPS deliveries. I'm not talking about the day, I'm talking about the time. I used to get deliveries both at work and at home around 11am (for ma...

User avatar by Not applicable
  • 320 Views
  • 7 replies
  • 1 helpful

Resolved! shipping to Puerto Rico

Hello,Today I made my first sale to Puerto Rico! I've been a seller here for over 20 years.. shipping internationally a lot... but never to Hawaii or Puerto Rico! I am trying to send the buyer an invoice. the Ebay automated invoice system gives me a ...

Ebay Bring Back ebay envelope in category

Ebay - please bring back the ebay envelope with tracking to the scrapbooking / card making sticker category. many sheets of stickers fall well within the bounds of the requirements for this. how do we get them to bring this back for this category??? ...

Refund help

I issued a partial refund befor I shipped a bundle out because one item broke. Now it won't show me any of the shipping info were to send it. Please help

Resolved! Can't ship trading card in a standard envelope

I chose to ship my trading card in a standard envelope but now after selling the card ebay won't let me choose that option. Here is a link to the auction Animal Crossing Amiibo Cards - Bob As you can see in the 2nd picture it's about the size of a qu...

reclamação

estou tentando reclamar com o e-bay duas compras não recebidas, é simplesmente IMPOSSIVEL falar com vcs do e-bay, vou denunciar vcs para policia por pratica de ESTELIONATO, aguardo ate amanhã a devolução de meu dinheiro, entrem em contato comigo imed...

User avatar by Enthusiast
  • 163 Views
  • 1 replies
  • 0 helpful

Shipping Around July 10 USPS Increase

Just a reminder. USPS is raising rates on July 10. Okay, I know, old news, but just as a reminder to be aware of your listings that may start before and end after the date. Buyers will think YOU changed the shipping cost or they may pay on Saturday a...

User avatar by Scout
  • 187 Views
  • 2 replies
  • 0 helpful

Safety, deffected

I was going to transport a sold heavy item to UPS to ship it to the buyer. Unfortunately It fall down while I was taking it out of my truck and got damaged. its not safe to operate it any more. How can I notify eBay of this mishap and the reason that...

Resolved! Incorrect Shipping Type?

Sold an empty box of a larger size. I put it in a bigger box to ship it. One of the options to ship it with Ebay was "media mail", since I was paying I chose that option. It took a while for it to get to the customer. When it did, USPS charged my cus...

User avatar by Explorer
  • 252 Views
  • 6 replies
  • 0 helpful

Buyer requested return due to damaged chain

I hope someone can help out with this.I sold a used 14K rope chain and the only defect was a loose strand.I didn't include this in the description, but I did take a detailed photo of it in the listing.Recently the buyer made a return request because;...

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GPS countries list only shows Canada

I have listed a piece of electronic test equipment and wish to make it available outside the US using the GPS. For some reason, on this item, the only country that appears in the pull-down is Canada. My asking price is $3,949. I have shipped other el...

Resolved! How to void shipping shipping label.

I need to void a shipping label so I did some research but but couldn't find any info that would help. I go to my order > shipping labels > action, it shows 3 options and no void label is showing. This the first label I had to void. Below is the opti...

User avatar by Adventurer
  • 476 Views
  • 10 replies
  • 0 helpful
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