Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Every time I try to list an item, it say that the weight is invalid.

I am having trouble listing an item. I have always used my templates. Now (August was fine) when I enter the weight and measurement of the box I am shipping I get a message that the weight is invalid. Nothing fixes it except to save it as a draft, cl...

Speedpak Tracking Issue

I purchased an item from a seller in Hong Kong and it said the item was delivered on August 17th but it was not. I went to the postal service the next morning only to be told that they don't use Speedpak tracking numbers and therefore could not give ...

Ebay charged me $22.49 for a $9.74 UPS Ground label

I sold $105 item with free shipping, used Ebay labeling process, choose UPS Ground for $9.74, two weeks later got with $22.49 for that same UPS label It clearly says on "Track and manage your shipments" page:Shipment details/Cost: UPS Ground $9.74 .....

3th time provides wrong address by ebay

3th time my items goes on wrong address. I mena old address after changing. And no one cares. What should i do with it? No refund nothing hapened at all. Ebay and seller says you get items by providet tracking. But by traking tjere is wrong zipcode

Pre-sale shipping

If you sell an item as a pre-order and need to wait for a few months before mailing out, can you still mark the item as shipped before you have the merchandise to mail? Or will eBay cancel the order after 30 days?

Can i set USPS First-Class Package as the default selected shipping service in "Ship your order"?

USPS Priority Mail is always selected and due to our high selling volume, we're prone to selecting "Purchase shipping label" and overpaying for shipping, resulting in a loss. Is it possible to make the "Ship your order" page select USPS First-Class P...

Resolved! Where is the shipping cost chart in the new seller listing form?

Last week I got shoved into the new listing form. In the old one you could click on "Calculated Shipping Cost" (or some similar verbage) in the shipping section and find out how much it would cost to ship your widgit via USPS, UPS, and Fed Ex. But I ...

Resolved! Bad mailing label

I recently sold an item, printed the USPS label from eBay, and took the package to the post office. They told me I had a "bad label," but said the package could be delivered if I put it in a bin in the center of the PO. That didn't make sense to me, ...

Resolved! Ship to a different address

How do I ship to a different address then the one that is associated with the EBay buyer’s account? The buyer lives In Hawaii and wants me to ship the item to an address in California to save shipping costs. I can’t figure out how to do it.

Economy shipping from greater china to worldwide option gone...?

Why is the "Economy shipping from greater china to worldwide" option gone?

I need some help please!

I am trying to send an invoice and the shipping isn't set up? I then noticed the buyer is in the UK ? The lowest shipping service shows 0 days. Do I want to be sending packages to the UK? I know I probably have to this time? I messaged the buy and ex...

Should I be concerned?

I ordered a video game that was shipped on the 5th. The 12th was the latest estimation date and it was in Amarillo (I reside in East Texas), but today I receive word it's in Memphis. Usually the last facility is Shreveport, But I am not sure why it w...

Global Shipping Program quoted about 17, but becomes 33 when I go to pay?

So I won an auction listing on a best offer and the GSP cost was listed as £17.33. It still says that on the winning page. But when I go to pay it says I have to pay £33.22.. This isn't even close to the same. I tried to write to ebay about this beca...

Know the difference Ebay... a P.O.Box is different than a PHYSICAL shipping address!!!!

All I can say about Ebay is that they are really stupid....they seem to have a mental block when it comes to figuring out 2 DIFFERENT shipping methods....to them they think and assume that a PO BOX is the SAMETHING as a Physical mailing address....ca...

Global shipping - return to sender

Hello,I recently placed an order from a seller in the UK to ship to a US address. There was an issue with the address and a return to sender was performed by the USPS. How do I fix this? Is there someone I can contact? The seller wasn't sure because ...