Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Tracking number

I need help with tracking numbers. I purchased the shipping label through eBay, printed it, attached it to the package, and mailed it. Now the buyer wants a number. When I looked for it in the history of the purchase, I couldn't find one. I must be l...

eBay Standard Envelope for Cards selected by buyer but not printable?

This is my first time trying to use the new shipping option for trading cards and am confused on how it works if the value of an auction goes over $20. I listed several cards the other day and I had given the option of eBay that I'd pay (like $0.71) ...

Shipping question

On the seller page he advertises that he ships to my country as it clearly states it. When I asked him a question about shipping he says he does not ship to my country , yet it says so on his page. I tried to clarify this with him but he is ignoring ...

Estafeta Members

Hi, I've used Estafeta over 60 times in the pasr and now I have 5 items at their storage in Laredo and they refuse to send them to me arguing that I dont have a client number! To make it worse EBAY does not help clients with ESTAFETA problems but sel...

Scammer from Russia?

I ordered an iPod from a popular seller. He claims to be a German salesman living in the Netherlands.The iPod never arrived and the tracking ID never worked.I contacted him and he offered to send me a new one or refund the price. I asked for a new on...

Problem when using eBay Standard Envelope to ship cards

I've been selling trading cards for almost 2 years now, and I've been using the eBay Standard Envelope with no problem besides the tracking not working. Today a customer told me the envelope I send was on hold in the Post Office, not because it was t...

Resolved! Seller having a Problem with Tracking number

I recently sold an item to someone in Canada and used eBay Standard international Shipping like I always do. The problem I am having is I purchased and printed the label on July 31st 2022 and the tacking number shows the item was delivered on May 3rd...

Resolved! Tracking shows 'Item Delivered' but was returned to the seller due to incomplete address.

Hello,I've been using ebay 'Standard Envelope' for most of my shipping needs.Recently I had an item returned from the USPS due to an incomplete shipping address.The seller did not have the apartment number on their shipping address.For me everything ...

I have problem with my order # 03-08917-19308

I bought product using order number 03-08917-19308By mistake I indicate ZIP code 63201, the correct number 60201.May you please help with that? The address I wrote is right but the zip code I wrote is wrong

Charged two separate shipping fees for one item

Resolved! USPS lost package, what are my options as the seller

I sold an item and shipped it via USPS First Class Mail. The item was shipped on July 24th and the buyer reported never receiving the item. When I track the package on the USPS site, it says that the shipping label has been created and they are await...

Resolved! How to fill out shipping section when offering free shipping

Has something changed in Ebay regarding shipping? It used to be I didn't have to weigh an item til after it was sold and when I went to buy and print the shipping label. But now it asks for this info when I am setting up the listing. Since I am offer...

Seller didn't pay for shipping - Had to pay to get package released from post-office!

I'm unsure what to do. I recently purchased an item for $22+$7 Shipping and the seller generated a shipping label for $3, the total shipping cost was $10, I was charged for the difference in order to get the package released to me. Is there a way to ...

USPS Priority Mail Small Flat Rate Box not an option.

We do ship using USPS Priority Mail Small Flat Rate Box. However, just this morning, I am unable to see the Small Flat Rate box in the drop-down list. Isn't the USPS Priority Mail Small Flat Rate Box supposed to be an option?

Why are items from UK not being shipped to Mauritius?

I saw a lot of articles listed as shipping worldwide but not shipping to Mauritius. I even saw one where its being shipped to a neighbour island but not Mauritius. What is the reason for this?