Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Fedex picture rules

If you think walking out to the Fedex truck to get your package saves the driver work, not so fast. If the delivery requires a photo, then they have to punch several extra buttons and get you to sign for it and then enter your name. They can't take t...

Tracking information mix-up?

Hello! I recently made a purchase on eBay for a couple of different items sold from different sellers. I added each item to my cart and then proceeded to checkout when I was ready to purchase. Since I purchased items from different sellers, each item...

Wrong Tracking Numbers

This morning I received notice from eBay Then I received notice I go to the Order Details and I have I looked up the Tracking Number and it was delivered to someone in my city, but it was not I. The package delivered weighed 5.8 pounds. The items I o...

Due to an illness in our family l Need to change my 2 days delivery or shipping time to more than 3

I just want to know where in my settings l change my 2 days shipping delivery to a longer time

UPS Shipping Adjustment for Address Correction

Just got a "There's been an update on one of your shipping labels" message from a UPS shipment.However, nothing wrong with dimensions or weight."Address correction $5.25"Upon reviewing the full tracking info on UPS site, it says this:"07/11/2025 3:41...

Ebay Int'l Shipping is a disaster

I bought an item on Ebay USA to ship to Chile. I paid shipping and customs duties and then after the vendor handed the product over to Ebay Int'l Shipping it was if it fell into a black hole. The last notice I received said that it was held in custom...

"Something went wrong" when trying to set up "Combined shipping rules" under "Shipping Preferences"

Hello there! New to selling. Under 'Shipping Preferences' > 'Combined shipping rules', when I am trying to set a flat shipping rule, when I click save, it is shown "Something went wrong. Please try again.". Can anyone advise what to do in order to al...

free shipping supplies

I have an ebay store. what are the steps to order free shipping supplies once per quarter

My item is restricted to selling in USA only?

I have this item listed: https://www.ebay.com/itm/156025671307When I view listing and select "see shipping details", it says that it only ships to USA. However, it also lists some restricted locations (Angola, Ukraine, etc). What about all the other ...

eBay Trading Card Envelope Shipping

The eBay Trading Card Envelope Shipping program is not working as promised, I have had several untraceable envelopes occur and this week two more. I realize the post office has new employees and may not know our mailing, but it is happening way to of...

International shipping

Buyer from Taiwan wants to buy my baseball card, but it tells him that the item cannot be shipped, and for him to contact me. How do I sell my item?

addressee was not known at the delivery address noted on the package.

I have a problem with the buyer and I feel like I was scammed. When I checked the tracking number, it says Your item was returned to the sender on July 21, 2025 at 2:51 pm in xxxxxx because the addressee was not known at the delivery address noted on...

Seller Sent to Wrong Address

The seller sent the item to the wrong address! UPS told me it had been sent to a different address from the one on the order. I contacted the seller innumerable times, but he/she did not respond. Then they filed filed a case with eBay who said since ...

Issue with eBay Standard Envelope being returned

been shipping sport cards with eBay Standard Envelope for a few years and never had a problem. In the last week I have had 6 returned saying postage due .49 cents and stamped non-machinable. Been doing the same as always, card inside a top loader and...

My parcel could not be delivered, was sent back and simply vanished.

Hello everyone, I am from Germany. I collect old stuff and had the luck to find a very rare object at a seller in the USA. After the buy the seller sent the item very fast. From him it went to Pitney & Bowes I guess where it was repacked. During repa...