Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Double checking shipping items with lithium-ion batteries

Hey all. First post on this forum. I recently sold a Bluetooth Wacom Intuos drawing tablet that is used, but still working. Nothing wrong with it, everything is in tact, just want to upgrade. I'm quite scatterbrained but had the sense to double check...

Resolved! USPS deliberately not scanning packages.

I don't know what is wrong with the USPS lately. I dropped off two packages on Jan. 30, three on Jan 31, and one on Feb. 3, and none of them have received any scans. Ebay has already hit my account for one of them and will probably do the same for th...

How long do sellers have to ship?

I’m a longtime buyer on eBay, always buy from there if I can. Bought a chainsaw handle last week, after a few days of no shipping notice I message the the seller,, no response.. Then I look up his feedback, definitely bad feedback on shipping, some g...

Ebay not refunding duplicate shipping labels charges!

Ebay duplicate shipping labels are not being refunded unless you call customer service or manually void the duplicate. I have talked to customer support multiple times and the agents all say it’s the sellers responsibility to request a refund. This i...

Can I change all 12,500 Buy It Now items in my Store from $8 shipping in Buyer Pays to $9.99

Hi folks- Per my subject heading, I have 12,500+ Buy It Now items in my store with an $8 shipping in the Buyer Pays box. I set that price 4 years ago knowing I would lose a little bit of money over time, but as I ship USPS Ground Advantage (formerly ...

Refund

Hi, I ordered a Canon EOS R from a seller, and I read the description of the camera before ordering. There’s nothing written in the description stating that the item is pickup only, with no delivery option. It was only after I made the payment that I...

Mail fraud?

If I select USPS First Class Mail when creating my eBay listing, the system calculates my cost based on size and weight — for example, $2.44. However, when I go to print the shipping label, the only options available are USPS Ground Advantage or more...

How to see if I bought insurance on a USPS label?

Hi, sometimes I buy insurance when shipping USPS Parcel Select Ground, but not always. Is there a way to see if I had purchased insurance? I'm not seeing any info on this on the 'My eBay Shipping Labels' Page. I see 'File a claim' as an option; oddly...

Resolved! Presale Funds on an Order

Hello, I do have two questions,First, If I want to list a presale item, do I only need to say it on title & description on a regular listing? Second, If someone bought a presale item from me, do I get the funds faster (If I have payments hold)?Thanks

There's an update on your shipping labels (UPS)

We have received 3 such emails in the last @month for UPS labels. The emails tell us we owe additional money for the shipment in question. Small amounts ($2-$3), sure. But they add up. (We have received several other messages such as this over the pa...

USPS First Class not available to select when shipping

I created some listings with USPS First Class Large Envelope as the shipping service. After some of them have been purchased, it's not available from the list of shipping services. The cheapest one is USPS Ground, which is more expensive. My dimensio...

What is this address?: PHWXMSPP 13822 NE Airport Way Portland OR 97251-9614

Is this a scam address?

FedEx Shipping Label was "Underpaid", according to Fedex, but I thought it was pay upfront? LOL

See ya FedEx -> USPS Ground AAdvantage now. Yeah, now that we have to pay upfront, which is a good thing, not too good when FedEx advertises a $1.00 less than USPS, but zaps me with ~$5.00 after delivery (and we know.....fuel surcharge, residential s...

send photographs through ebay standard envelope program?

Can you mail a single photograph with the ebay standard envelope program? I have gotten conflicting answers to this. In the list of categories photos is not listed as something that can be sent as far as I can see. But when I list my photos ESE comes...

PSA For The Greensboro, NC USPS Regional Distribution Center

Sellers (and buyers), if you have any mail/packages passing through this facility, expect delays. USPS is rerouting some things due to the backlog at this location. Some items have been sitting there for two weeks or more. Although I'm close to this ...