Shipping

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FedEx and UPS Shipping Updates

UPS is updating its Domestic Large Package Surcharges (LPS) and Domestic Additional Handling Charges (AHC) fees starting August 17.Domestic Large Package Surcharges LPS will no longer be applied to Domestic Packages based on length plus girth Domesti...

+Shipping is listed on listing

I offer free shipping on some of my listings but all my listings have the price plus shipping so buyers think they're having to pay shipping too how do you change that

Resolved! eBay’s USPS Parcel Insurance Plan (PIP) Claims — No Updates, No Access, No Support?

If a buyer doesn’t receive their USPS shipment and the seller has already issued a refund, eBay instructs sellers to file a claim for reimbursement through Parcel Insurance Plan (PIP) — a third-party company they’ve apparently contracted for this pro...

When creating a shipping label...

... there is a line that says: Package Protection: your package is covered up to (insert the amount of the listing price). I asked a question recently about combining orders because of this line. I know that USPS Ground Advantage is covered up to $10...

USPS is driving me nuts!

Items not scanning for a full week after shipping! Hoping they scan "out for delivery" soon. Used to scan in the wee hours of the night after mailing them but my postman tells me they are building up at the sorting center due to cuts in staff. Now in...

Shipping Label Print Error

Hi all I’ve encountered an issue where I am unable to create a shipping label for the buyer. The error: “Something is wrong, please try again later” keeps on popping up. I have tried changing things such as adding unit no. Into the 2nd address line, ...

Usps

USPS is hurting my business. Every week they lose packages and don't update the tracking. Buyers open cases, and I lose them because USPS updates the tracking days after it was received.I just want to let you know that this is disastrous, thanks

Is "cancel label" the new "void label" on ebay?

I was needing to void a label and I haven't done it in a while. The search and help says to choose "void label" (which I remember) but all I see is "cancel label" Was void label changed to "cancel label" ? I wanted to make sure before I try making an...

Negative Feedback on eBay International Shipping Case – Seeking Guidance

Hello eBay Community,I’m reaching out for advice or suggestions on how to handle a recent issue I’ve encountered with negative feedback left by a buyer, despite being protected under eBay’s International Shipping (EIS) policies.Background:The buyer, ...

Resolved! Did the Domestic Shipping Time Change?

An order I received 4/13 gave me til 4/28 to ship. Is 2 weeks normal now? My last order did not give such a window.

I purchase Ebay shipping labels,

After purchasing Ebay labels, because they say it's insured; 4 products have been lost or damaged during shipping, I've refunded the buyers, but it's impossible to file a claim with Ebay. UPS says I have to go through Ebay because I purchased the lab...

shipping options

Did e-bay eliminate the USPS small flat rate box as a shipping option Can't seem to find it on old listings or for new listings thanks

item not received... shipped by USPS

item number 9400109104250536060489 tracking number showed a delivery date 1/31I never received the itemUSPS said it was shipped to the wrong addressI filed a claim with eBay The issue was closed and never resolved.... even after speaking with custome...

How does this make sense???

How can my buyer get this in 2-4 days with a 4-day handling time?

Anyone see the new Priority Mail Tyvek envelopes?

Has anyone seen the new Priority Mail Tyvek envelopes?Something about them has changed.Thicker?

"Booby Trap" Padded Mailer

I rarely stray from the seller board but I just had to share this.I received 2 packages today.They were both padded envelopes lined with what i'm calling dryer lint.It's actually much finer than dryer lint. It's like a dust.When you tear open the pac...