Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

VAT payment info for UK changed?

I hand write the VAT tax info for European countries (or others that apply) lower left on ESE shipments. That way they don't get stiffed twice for taxes if that is possible. The UK had their # until now (GB 365 6085 76), now for UK envelopes Ebay is ...

Charged for three labels for one sale

I'm having printer problems and I tried to print the label three times. Finally got a label, but was charged for all three. Went back in and deleted the two that didn't print. Still showing that I was charged for all three. What should I do? Thanks s...

Resolved! EIS not received

Goodmorning all, I shipped a satin wedding gown on July 9th to eis hub in Illinois . Just received a NR case from the buyer, Where do I contact EIS as they say they had it. Any help is appreciated

USPS Ground Advantage prices wrong on calculated shipping

I shipped some items today and noticed that USPS charged me $7 something for an padded envelope that normally costs $5 something. I checked my order details and noticed that ebay is still giving the buyer the previous $5 shipping cost. Why is that ha...

Help! Cancel order

Hi guys!help me pleaseIm from UkraineThe buyer from Brazil does not respond and did not provide a CPF codeWhat can I do? My thoughts: I want to wait for an answer before the order processing time expires (it's 3 days) then, if the buyer does not answ...

Resolved! Where do I get a receipt for a LABEL???

I swear, eBay does this to rip us off and make life hard. I've been on this platform from the late 1990s, BEFORE eBay went public, and they go out of their way to make it harder for sellers - THEIR ACTUAL CUSTOMERS - to conduct business!!! A shipping...

Please Help

How can I get a working shipping cod on the Argentine Post Office website? My shipment is being held at customs, and DHL is giving me cod that don't work.

Can I see what box side I selected after printing label earlier in the day?

Hi all. So I printed a label earlier today, but I noticed after applying the label that the postage was a bit cheaper than I expected. So my concern is maybe I chose the wrong dimensions of the box, which would in turn make the postage cheaper. So is...

Sellers not allowed to choose shipping method

So it looks like, when you make listings you have to choose either ebay international shipping, with no other options, or let the buyer choose from USPS, FEDEX and UPS.One or the other, but the international buyer can not choose because the seller is...

Large flat rate boxes for shipping

I have been trying to find the option for large flat rate shipping boxes for items that I am selling. But no matter what I do, it doesn't seem to be an option. I have read other comments stating dimensions are key and that doesn't work either. Can an...

Didn't use shipping label from ebay

eBay quoted a price of 80 plus dollars to ship a item I was able to ship it for $50 how do I get the price difference by using my own label and not eBay shipping label

Delay for postage assessment / in Transit USPS is worthless

This is a 2 OZ item that I shipped ground advantage in a 4 x 6 Bubble mailer just like I did every one of the other 372 of these I have sold, very mundane item on its way from illinois to Texas and somehow it ends up in Washington DC "Delay for posta...

Ebay USPS shipping labels

When I go to print shipping labels I notice that USPS options are all experiencing issues. What gives ?

Resolved! Shipping label receipt

Does anyone know how to get a receipt for USPS shipping labels. Ebay says they do not provide them, you can not go your local USPS an get them. When printing label you are suppose to be able to go to the change section under the buyers info and check...

ebay envelopes system issues

Just a running total of unhappy buyers....Beware of the ebay trap...since ebay empowered a system that does not show tracking information or an acceptance scan, add to the fact that the Postal Service has failed miserably at fuel conservation as parc...