Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! eBay said it was delivered but when I checked, it didn’t! What do I do?

So eBay said that my package arrived but I go and check my locked mail box just to find out it wasn’t delivered. It was just a card so it would be in the mail box. How do I get my card or my money?

"It was not possible to generate the label. Something is wrong. Please try again later."

I am getting this issue when I try to ship. Is it Ebay or the USPS??

Shipping multiple quantities of an item in one listing

Hello,Can anyone out there help me with this issue? I have some items that I list that have multiple quantities. I list for purchase ONE and enter the weight and size of the box. The problem is when a person buys multiple quantities and pays immediat...

Item lost / package damaged card missing after authenticator mailed it to buyer

On Jan 23, 2025 the card I had listed on sold. It was mailed to eBay's authenticator with tracking and well insured. It arrived at the authenticator's location (Jersey City) 1/26/225, authenticated and then mailed from there to the buyer address on 1...

Why does Ebay keep changing my shipping prices when I purchase the shipping labels?

I haven't sold (or bought on Ebay, for that matter) for about 10 yrs so I thought I'd give it a try again. I have 25 items up for sale right now and the other day, I sold 2 items. I went to print out a label on the 1st one this past Sat and punched i...

I haven't got my product yet

I've been waiting on my product and I haven't got it yet

"Buyers" (i.e. eBay associates) circle back their payment by fake "shipment underpayment" reports

I always ship the orders on time and thoroughly packed. I often put some gifts with the orders to make the buyers happy (which I regret now). I often overpay for the shipment labels to avoid eBay hammering my inbox and debiting me with "shipment unde...

How they are offering free shipping on $2 orders.

Currently minimum shipping is $3 to $7 according zone but when I checked many of seller offer free shipping on below $2 order. Check attachment. I order one of Product which cost is $1.39 I received order within 4 days they used USPS service. My ques...

Resolved! FLAMMABLE LIQUID SHIPPING

Hello, I am a New Ebay Seller. I have a sale for Denatured Alcohol. I created a shipping label for USPS Ground Advantage.The Post Office and also Fed-Ex stated they cannot ship "Alcohol or Flammable Liquids" What alternatives do I have

What in the world is going on with USPS?

I’ve seen a few post here about USPS coming up lately. Does anyone know what the story is? This isn’t an isolated staffing issue here or there. The last 10-14 days it has been as bad or worse than it was when covid was in its prime. We’ve used USPS s...

return to sender due to export compliance

For the last two weeks i have had 20 USPS international packages returned to sender. All come back with a label." return to sender due to export compliance", with a box checked missing. but it does not say what is missing. The main post office has ex...

UPS lied

For you sellers that ship UPS heads up! I was told today that a claim was denied when package was inspected. Package was NEVER inspected. I suspect that any shipment valued at more than $100 is automatically denied. In my opinion this is fraud when t...

S/H drop down are no longer showing ONLY USPS Priority

I didn't change s/h preferences--any ideas on how to change back?

International postage rates showing up extremely high

I have international shipping available , on items that weight over 4 pounds I have to use UPS services. For one small 4 pound item , buyers in the UK are being shown that the shipping is going to be 244$ when I know it will not cost me that much to ...

eBay docking me for short postage?

Yea, eBay docked me for a bunch of "short postage" the other day. Today I asked my small town Post Office about it. I asked, "When I come in here and you put my packages on the scale, and then I pay, how can eBay tell if my package is short or not. T...