Shipping

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Shipping issue.

I shipped out a card to CA and the customer states he never received it but I use the ebay shipping for PWE and it has tracking, Sent a message and customer still stated he hasn't received the card. Question is, When staying within the rules of eBay ...

Why Does it Cost So Much to Mail Something so Small?!

Hi all, The item I'm trying to sell a replacement game pieces that, when packaged, is about 1 oz per package. The package is a 4 x 6 bubble mailer. The object is flat as is the piece of cardboard it'll be encased in while in the bubble mailer. The ca...

Resolved! I Forgot to include little code on street line of address for authenticator/do they hav buyer addrss

I've been buying and selling on ebay for 22 years & recently decided to start selling some of my Yeezy sneaker collection. I hadn't sold any sneakers since the new authentication process was implemented. Today I sold 3 pair. Since I've ALWAYS ended u...

Buyer provided incomplete address and UPS charged me an additional fee

I am a new seller on eBay. Recently, I sold an item and shipped it using UPS. I did not purchase my label through eBay. The item was delivered, however, the buyer provided an incomplete address. There was a street address but not a unit number. As a ...

getting a refund for labels not used but manifested

I manifested 3 labels thinking I could just cancel the other two not used and I waited too long and can not. How can I get credit for unused labels?

Remove Local Pickup

I had searched through the forum without success.Is there a way to remove LOCAL PICKUP from my listings?I tried Bulk Editor and Shipping Policies without success.

FedEx grossly overcharging

I noticed that I shipped a package through FedEx and the estimate for shipping was around $10 but when the package was delivered I was charged over $30. The weight and dimensions I put in on eBay to buy the label were the exact same as FedEx weighed ...

Refund to a buyer

What does "order Level Refund" mean?

Resolved! Bulk REPRINT shipping labels

can you reprint more than 1 shipping label at a time? i bulk printed 100 labels and instead of coming to this page i got an error message. i was still charged for the labels but there was nothing there to print the labels (no print label button, just...

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How to change to 4” by 6” for printing labels 2022

This is my first post on eBay so be gentle lol. I did some Googling and can’t figure out how to change the shipping label to 4 by 6 for thermal printing. I need to know what exact page I go to and how to change the settings. Thanks in advance

Ebay Standard Envelope Should be Available for ALL Paper Items

I think the Ebay Standard envelope has been great. I, fortunately, have had no issues with using it to send postcards. However, most of my business is Victorian Trade Cards and I want to know when Ebay is going to allow this category to use Standard ...

SHIPPING QUESTION/MY BRAIN NOT WORKING

Good morning. When shipping items, is PARCEL SELECT FOR COMMERCIAL PARCELS allowed for individual (non store) sellers?I just can't think straight right now.Thanks.

Resolved! Is insurance on items worth it?

Is it worth it to include insurance on items?I have friends that sell on eBay and they say that it is very hard to get your insurance money if the item was lost/stolen/missing. Is there any credibility to this?

FedEx revising invoices, then overcharging by 400%

Alert:It appears FedEx is now "rescanning" or reprinting labels when in transit, and falsely padding the weight on a given item. This results in crazy add on costs such as:"Residential surcharge""Fuel surcharge""Carrier rate""Additional handling""Mis...

Ebay International Shipping Program Question

Just went to list my first item in a couple months...When I got to the International Shipping choices on my listing page I noticed the box where I used to click for the GSP was no longer there. After a little research I found out about the new EIS Pr...