Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Bluecare Express is a scam

Twice now I have had items supposedly delivered by this courier, and on both occasions they have claimed to have handed the parcel to the resident, when I have not even been at home. If you look at this company on Companies House, you will discover t...

Resolved! Buyer Gave Me Wrong Address Late, Already Shipped the item. What do I do?

Title. It's my policy to send the paid items to my buyers as soon as I can, so usually that's the same or next day. A day or so after being sent, the buyer sends me a message saying the address is wrong, an opens a request after telling them I'd call...

return label

HOW DO I PURCHASE A RETURN LABEL FOR AN ITEM I PURCHESED THAT I WANT TO RETURN FOR A REFUND?

How do I incorporate shipping costs on the new sales listing page?

how to stop ebay from issuing shipping labels. I'll do it myself

Resolved! Lost item

If buyer never received item, do I have to refund

Tracking number

If a tracking number isnt provided will it tell me if my package is shipped?

Resolved! Shipping charges paid by the buyer not included in my payout.

Hello, eBay community, I'm a novice at selling on eBay.I shipped the pkg. on 1/13/22 and got the payout on 1/14/22, eBay deducted their fees and the eBay shipping label amount that I printed from their payout but the shipping charges that the "buyer"...

Damaged in shipping

Here’s my situation, I sold an antique, highly collectible item that was damaged by the postal service. I clearly had no returns on the listing, how should I go about solving this? Thanks.

Refunding Buyer After Package Was Returned To Sender

Hello, I guess this is the right place to post this. So, I just shipped an item to GA from PA. I notified the buyer that the item had shipped. She messaged me back asking if I sent it to an address in CA. I told her I shipped it to the address on her...

I use GSP, and I have many International Shipping Program questions

Hello everybody. I use eBay Global Shipping (GS). I am noticing as a list new items over the past 30 days, my new listings are no longer through GS, they have been switched to do International Shipping Program (ISP). The way I set up global shipping ...

Chinese Buyer paid only $3.82 for Shipping From US

How does this happen? I sold a postcard to a Chinese buyer, offering USPS First Class Mail International / First Class Package International Service ($14.85 - $20.50) or USPS Priority Mail International ($40.45-$60.55). Somehow the buyer only had to ...

Shipping help

I've been an ebay seller for a while but all of a sudden whenever I want to offer "free shipping" or a specific shipping charge, the listing just keeps defaulting/changing to calculated shipping. I've even tried putting "0" in the shipping charge, bu...

Resolved! Heads Up! Ebay charging buyers $2.65 for a 2 ounce first class package

Yesterday and today I shipped out a 2 ounce first class package - Ebay charged me $3.88 but had charged the buyers $2.65. I even had a 25 cent handling charge. It has been reported and there is a "ticket" on it. Just wanted to give folks a heads up.

Resolved! Can this be sent Media Mail

Hi, reaching out to the experts on the board. I'm selling item id 295303702650, I have several versions, 5, 10, 20 chips. I'm paying for the shipping, as the selling price includes it. Anyway, this is a pamphlet that my dad made several years ago to ...