Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Have I been scammed?

I think I have been scammed. There are 2 tracking numbers for my package, one for the seller's country and one for the international part of the shipping. According the the domestic number, the package have been delivered yesterday. None of the track...

Shipping screw up

I sold an item and in a rush I clicked thru and printed my label. Of course then I realize 13 oz was in my shipping details. I cannot figure how to get back into those shipping details to print another label. Does it open it if I void the label? The ...

Stupid ebay and usps shipping upgrade

So, now sellers will have to "upgrade" USPS shipping on "every single" item in their store; even if the have over 100,000.00?

eBay Shipping Calculator

Before pricing my listing, I used eBay's shipping calculator ahead of time to see how much to factor into the selling price for shipping because I wanted to provide free shipping. I told the calculator that I had a large envelope(9''x6'') and that my...

Shipping issue

I ordered something on Sunday June 18th at 5pm EST and there was no activity such as a notif about it shipping for a few days, then I got a message from the seller Thursday June 22nd saying USPS lost his stock of the item and would ship out Friday an...

CONFIRMED SHIPPING ADDRESS ALSO HAS A CURRENT FRAUD NOTICE

WITHIN THE LAST 30 DAYS I HAD 2 SALES FROM 2 BUYERS WHEREAS THEIR CONFIRMED SHIPPING ADDRESS ALSO HAS A CURRENT FRAUD NOTICE FLAGGED BY EBAY. ONE BUYER WAS NON-RESPONSIVE WHEN I ATTEMPTED TO COMMUNICATE INFORMATION ABT THE FRAUD NOTICE ATTACHED TO TH...

Why are buyers asking for tracking?

We use ebays labels for shipping, so buyers are notified of the tracking number once the label is created. For some reason, we have had 2 people ask for tracking number after a label has printed. Is it a possibility that email isn't notifying buyers ...

USPS Informed Delivery

This is a service I subscribe to for free from USPS. It shows you images daily of the mail you are receiving via email. It also shows tracking numbers of packages you are receiving. This is a great feature to integrate as part of proof of delivery. F...

Resolved! Buyer paid but has not updated shipping address

Hello, what do you do when a buyer paid and has his shipping address as a UPS access point, and when I contacted him to change his shipping address he has not yet responded or updated the address? It's been 24 hours. I understand that I can't ship UP...

Info if using Memphis TN USPS Distribution Center

You may see some delays if your package had to go to Memphis, TN. We had an awful storm here Sunday afternoon and it knocked out power to much of Memphis and in my town of Millington. Even cell phones and internet went down. Our whole town was withou...

Resolved! shipping label problem

On June 14, I sold a photograph and shipped it between cardboard in a paper envelope 6x12", less than 4 ounces, first class $3.86. It was deducted on June 14. On July 14, I received a short pay fee. It did not show up under shipping labels as an adju...

Resolved! Postman wants packages put in mailbox?

Anyone have issues with their Post office delivery person not wanting to pick up First Class packages from your front porch? I checked my camera today, and my postman comes to my door, puts his hands on his hips, picks up the package, then proceeds t...

eBay Labels

So after Jult 9th I have to go to the Post Office to mail a 6 ounce sewing pattern, or pay 9 dollars with Ebay labels?

Shipping from the US to Germany and buyer refuses delivery

Hello fellow ebay sellers ~ I recently set a package to Germany for over $300 and on May 5. They said it back with a message refused delivery. Now on June 28 they are filing a claim saying they didn’t receive their package and that it was sent back a...

Resolved! An advantage to Parcel Select Advantage.

Currently, with first class mail (soon to be PSA) if the package is over 22” or over 30” there are surcharges added. The PSA rate chart shows “Max 130 inches in combined length + girth” and the over sized surcharges do not kick in until “Oversized f...