Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resending Refund Shipping Label

Customer asked me to resend the shipping label for the item he is returning to me. Claimed he was not able to open the original. The label was provided by eBay shipping.. I offer free returns and immediately refunded his money without waiting to get ...

eBay system't won't let me purchase First Class Mail label

(I posted this last night but it is not longer here so I don't know what happened to my original post, frustrating.) Buyer selected USPS First Class Mail. Package weighs 1.5 oz in a box 12"X8"X8". eBay system won't let me buy a label for USPS First C...

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Please be aware that UPS is experiencing issues at the moment. We apologise for any inconvenience an

Any one else get this message? I have to ship something by today and got this message and now don't know what to do

Resolved! Mis-Delivery

i received an ebay package via USPS for an unknown person. any suggestions other than "return to sender"?

Resolved! USPS attempts delivery then "available for pick up" Buyer wont pick up

I sold a $300 item with free shipping and I stated in details that it would be insured and a signature required. Its too big for a standard mail box. Shipped on a Friday and delivery attempted the following Monday. Nobody there to sign for it -PO lea...

UPS damage claim not accepted at UPS

Ebay SUCKS!!!! I bought UPS label thru ebay and item was broken. UPS wont accept claim. Ebay plays stupid. So basically I'm f&*&ked! Chat person is an idiot and cant do anything except to tell me to call UPS. DTH!

Why can't certain overseas buyers see the shipping price?

I usually use Ebay's international shipping program (formerly GSP), but occasionally I get people messaging me saying they can't see the shipping price. I ask them if they're logged in, and they say yes. What's the deal?

Help removing amount paid for shipping from Ebay shipping label

I'm new to Ebay selling and on the first label I printed for an item being shipped by USPS I was asked If I wanted to show the postage value on the label to which I said yes but on the last two labels I have prepared, I haven't been given the option....

NEW USPS "GROUND ADVANTAGE"

Surprised that EBAY has NOT released annoucement about new USPS "ground advantage" service. Has anyone seen message from EBAY about this? https://www.usps.com/ship/ground-advantage.htm

Why didn't buyer get combined shippingz?

A buyer bought two t-shirts from me at the same time, but different sizes. He was charged shipping twice. Why didn't eBay combine shipping for a smaller shipping charge? Buyer paid and I want to ship both shirts in the same package. How do I do that?...

ebay shipping not discounted

I've had several instances where I wanted to re-calculate shipping after an item was sold. This is because I found a lighter way to ship and wanted to see if I could ship priority with the amount paid or still needed to ship parcel select. I changed ...

Domestic shipping not showing on ebay shoe listing (I want to change to free shipping).

I hate it when eBay keeps on updating the system and now it's so confusing to use. Why is my listing not showing domestic shipping options because I want to change it to free shipping. The listing currently shows ebay shipping. I have no idea what th...

undelivered order

A Snow Joe SJ615 single stage snow blower was to have arrived at my address on May 30, 2023 but it never arrived.

Local Pickup Glitch?

I sold a bottle of room freshener spray. The buyer selected local pickup for some reason. This person lives over 2,500 miles away on the east coast. I had USPS First Class Mail as a delivery option as well, but for some reason they didn't select that...

Orangeconnex.com

In May I ordered 2 camp chairs from 2 supposedly different sellers. Each said they had 1 left. I received notice of one being delivered, I came home to find both chairs. Today, June 6th, I received notification a camp chair was delivered. What I rece...