Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Why is my item still showing worldwide shipping.

Started a new listing. Herringbone Jacket pattern. Turned of global shipping, checked under destinationa: Canada. When I listed, it still showed world wide shipping.

Voiding shipping labels

I accidentally printed multiple shipping labels for the same items and it has been more than 5 days so I can't just void them. How do I correct this and get money back ?

Resolved! eBay standard envelope lost/not scanned

Hi all,I'm a relatively new eBay seller but a longtime sports card hobbyist. I have bought and sold a number of auctions using the eBay standard envelope for shipping. Recently, I had 2 buyers of single-card auctions of relatively small value (99 cen...

Returning an item

I recently bought a rug for $499 that shipped from Pakistan to the US, and paid $100 for shipping. I decided to return it, but the cheapest shipping cost (with DHL) was $274. The seller generously gave me a $50 partial refund. Now I'm reselling it on...

Having problems with Doral FL forwarders?

I just had my second package sent to a forwarder in Doral Florida disappear from USPS tracking. This is an old topic in the community and I just wanted to wake the discussion up again and see what other people may have had similar recent experiences....

Instant Payouts Card Verification Problems

I shipped two packages to the wrong buyer

Hi, I finally did what my worse fear has been. I shipped out 2 items with the wrong label. I am surprised that the postal service didn't notice this, as the one was a 9 oz first class shipping, and the other was a 1.5 lb priority box. So the first cl...

Shipping options not showing

In our store, it is only showing one shipping methods for buyers. But when I edit a listing, and click on "edit" under "shipping policy", it is showing the 3 shipping methods we want to use. This seems to be true for all of our listings. Any ideas ho...

Change tracking

I sold an item, and when I shipped it I must have entered the tracking number wrong, now there is no way to correct it. What can I do, I don’t think any humans work at eBay, so I can’t get an answer.

Something to look out for if you offered regional rate shipping

Here's something to look out for if you used regional rate calculated shipping. This has happened 3 times now. First two times I thought it was a glitch as it was right when Ebay was removing the regional rate option from their shipping. Happened aga...

USPS scanning packages

Hi all, Conversation with my postal carrier that picks up my packages, stated that the new policy on pick up is to only scan the first 5 packages. This results in tracking showing as label generated, (appears as though not sent out) some packages hav...

Additional shipping cost....

SOLD item with shipping stated...Buyer paid for item and shipping...HOWEVER, shipping was for LOWER 48, so ned to invoice for additional amount...which he agrees to pay....where...how...etc...thanks....

Shipping rates

I'm not seeing the shipping charge options any more on the new ebay format. I just want to charge the buyer automatically based on location.

Void a label changed

Hello everyone I need to avoid a label it used to be under shipping management click the action button drop down menu would pop up and you hit void now there is no void under the action drop down menu just as print another label or print a packing sl...

Shipping to Canada

Has anyone else had an issue with shipping from the states to canada? I had 1 buyer that absolutely could not buy, bid, or make an offer. I am apart of the Global Shipping Program as well.