Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

eBay international Shipping delivery issue

I shipped an item using eBay International Shipping The buyer is sending me messages about that his item was marked delivered but they didn't receive it. Now they are threatening me with an undelivered status and cancel the order Anyone have experien...

Shipping to an address other than mine

I bought some yarn for my granddaughter and wanted it to ship to her so I added her name and address for shipping information but noticed it was sent to me. The seller told me he HAD to ship to me, the registered owner per EBay rules. I have sent ite...

Resolved! FedEx "Out for delivery" on tracking question

Does anyone know if eBay views the FedEx "Out for delivery" the same as the USPS "Attempted delivery" for Seller protection in an INR claim?

EBay printing issues with shipping label

My printer and computer work fine for everything except eBay shipping labels

Resolved! Returned defective item from US to Australia, but my package was returned to me weeks later?

So I bought a video game controller from an Australian seller (I'm in the US), and it was defective. I set up a return with the seller, paid almost $40 for the return shipment (which the seller said they would refund me once they get the package), th...

Resolved! Listing only has shipping , but seller will do local pickup. Option not available in checkout?

I messaged a seller about picking up a large bulky item rather than having them ship it to me 15 miles away. They said that they allow this, but the ebay listing only has a shipping option when I click on Buy It Now. Is there a way for the seller to ...

Free Shipping costs vs profits

Hello, I am reaching out for some info and hope you all will help. I am a small seller looking to sell some worm castings. Another seller is selling a 30 lb bag of worm castings for 33 dollars with free shipping. Ebays shipping calculator says it wou...

Signature Confirmation - Why Bother?

Found out today on a dispute, the signature is again a PO worker - not the Buyer. PO is still not collecting signatures, especially in certain parts of the US, where Delta has ramped up. So why bother? I called the PO today where this was considered ...

Can’t afford to give a refund

A buyer recently purchased a something from that was no longer available but the Morning I woke up to remove it. It was already paid for buy a buyer but at the same time they are asking for a cancellation because they did it by mistake. I would give ...

Its been 2 days and ican not reprint QR code or ship label

Reprint ship label after 2 days

Resolved! Is there a way to find postage info on items I sold 10-15 years ago?

I know that Ebay will send me reports on my transactions from that far back, but I don't see that the kind of postage I used (for the label I bought when I sold an item, as in, "ground mail" vs "priority" or others) is on that report. Is there a way ...

UPS package stuck in shipping loop

The item I bought keeps shipping back and forth between distribution centers without ever arriving. It was supposed to show up on June 28. What is going on? I already filed a claim and am waiting to hear back. I did originally order it to have it shi...

Shipping options

I attempted to put up listings today, but the shipping options are not working. Am I the only one having this issue?

Shipping costs from Bulgaria

Hello everyone, I am a first time seller on eBay and will be shipping items from Bulgaria. I would like to know how to estimate the shipping costs for items or how I can go on about shipping from Bulgaria to abroad. Thanks!

Accepting a mistaken return?

I am a new seller and am not wise to all the tricks of the trade but I just received a message for a return and am confused. It's from a seller who previously bought one game of mine, but in the explanation claims I already refunded several things fr...