Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

ebay shipping estimates are flawed

I have a 3 day handling time on my items now and went from priority mail to parcel post. from chicago to 90210 ebay says item will arrive march 16-20 thats 7 days or under!!!! I should have up to 10-11 days. no freaking wonder why my late shipping ra...

Shipping perfume

I am posting in response to a customer that I have sold to numerous times. This customer likes jewelry and I sold several items and had no reason to question the address. This customer purchased 4 bottles of perfume along with several jewelry items. ...

eBay International Shipping - EIS is a Fail. Poor alternative to Global Shipping Program.

eBay states that the eBay International Shipping - EIS is "Delivering better benefits to simplify international shipping...it comes with exciting additions." eBay states, "Buyers will see lower shipping costs, making your listings more competitive. A...

Buyer requests different shipping courier.

Hello, I usually use ebay global shipping to post my items outside of the UK as it does everything for me. A buyer as asked me if I can use Royal Mail International tracked instead. They are located in Brazil an say only this service with tracked and...

Do USPS small packages now come with some level of insurance from either Ebay or USPS?

Has this been upgraded to be level with UPS that seems to offer insurance up to $100. Plus what has been community experience in the unlikely event of a damaged package that needs a claim?

UPS Package pick up, No long available.... Ebay is considered 2nd Rate!

Is it possible for ebay to have a request pick up link for UPS and or Fedex? For years both companies would pick up my shipments since we are at a technology center with a shared loading dock between a few dozen companies. Over a year ago Fedex stopp...

Aquiline Tracking BEWARE

Aquiline Tracking is using fraudulent tracking and ebay reps don't have enough experience to realize it so beware buyers. I purchased a low dollar item from someone who said they were based in US but account was actually Israel and package moved all ...

No options for generating a Return postage label for refund

A buyer wanted a refund for an item I had sent them.Through the Ebay mobile app I initiated the refund process, agreeing to a full refund. But there is no option to print a prepaid postage label. I have checked with the dekstop web version and there ...

Is there actually a setting on each listing for Shipping locations? I'm trying to limit to the USA

I see the ability to limit locations for my account, but I'm not seeing what settings the listing itself has?

Ship to the Philippines via 3rd party

I am planning to buy a car rear glass window but the item that I found may not be shipped to the Philippines. I searched for a 3rd party shipper and asked them if they will repack my item to assure it will not be broken during the international route...

International shipping

First item shipped with new eBay international shipping has not yet arrived in Great Britain after shipping February 6th. Remember, when a business says they are going to help you, the goal is to first help themselves.

eBay Standard Envelope Not An Option When Listing

So I saw back in February there was an issue with the eBay Standard Envelope for trading cards not showing up and I'm just curious if it has been fixed or not cause for me currently it does not show up unless I set LxWxH all to 1. So I'm just curious...

Resolved! Using regional freight prices when listing ?

I’ve set up a regional freight rate table, but when I use phone app to list item or revise I don’t see any freight options besides “flat rate freight “ what am I missing ?

international shipping label QR code

I am having so much trouble trying to download a digital code from a recent transaction where I purchased the label for an international shipping, but can not access the code so the post office can print a shipping label but it already generated a tr...

How to do a refund for postage when buyer paid separately for 2 auctions. I am combining shipping.

The buyer won an auction but also bought another item as buy it now. In both instances the buyer paid for shipping. I am combining all the items into 1 package and this saved the buyer several dollars. How do I refund the buyer? How do I show the com...