Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Why did seller ship via UPS knowing there's a strike coming?

I ordered a hockey jersey from Ontario, Canada that's being shipped to the USA via UPS Standard. The seller insisted on shipping via UPS despite the likely strike that'll happen August 1st. I'm extremely worried I won't recieve my jersey as the strik...

Postman won't deliver if dog is barking or mailbox is blocked.

Then they file a refund with eBay right away without talking to the seller first. The seller might get their item back and might not. In the meantime, eBay has taken money out of account and put it on hold which is a huge hassle. Not worth it.

Any of you ever ship huge lot of Skylanders or Infinity figures... what was your method?

I've got a huge lot of Skylanders to ship. These are generally sturdy figures, but still possible to get damaged. When ever you see these at sales, they are always just throw in a bin or box and end up being fine. If any of you have ever shipped thes...

Shipping costs

Hi all,I have a question that I hope someone can answer for me. When I sell an item that weighs under 15 ounces, using calculated shipping, the buyer is not being charged the whole shipping cost. For example, two days in a row I sold a craft supply, ...

Bubble wrap

Looking for reasonably price bubble wrap. We could order from uline and just do a 30 day net, but there a $60 freight fee, due to the size. I've looked all over the place, and usually people complain about the quality on the cheaper stuff. Just see i...

Resolved! Sending Supplements to the USA from Canada

Can I ship cinnamon extract supplements from Canada to the USA? I received an order from a USA customer for a bottle of cinnamon extract supplements. I packaged it up and gave it to my courier, but the package seems to be sitting and not moving. I am...

What's up with Ebay Standard Envelopes?

Anyone having an issue where Ebay Standard Envelopes shipped through the USPS don't have updated tracking and just vanish in the postal system? I sell a lot of trading cards, and most of them are low value (under $20) so I ship using an Ebay Standard...

EIS opinions

hello everyone, just looking for some opinions about EIS. We always used Ebay Standard Intl, which worked fine and got plenty of orders from Canada and the UK, and other countries on a regular basis. Since however being automatically enrolled into EI...

Buyer is approved return on international shipment already sent out, what to do?

Greetings, I sold an item on Friday to a buyer in Canada, I'm within the US. I shipped the item out today (Monday), 3 days later, using USPS International First Class shipping. About 6 hours after I ship and tracking already indicates USPS is in poss...

Resolved! 2023- Bulk Shipping Labels Printing 2 per Page Horizontal (Zebra Printer)

I use a Zebra Printer - have for over 5 years. I use bulk shipping due to shipping multiple items a day. Suddenly, yesterday, when I went to print my labels they are showing up horizontal, 2 per page, as if it expects me to ship on 8.5x11 sticker she...

How to report buyer with fake address?

I have an order from buyer with obvious fake address. he also have active listings for over $100 items. He have email address in street field and some random letters in other areas. I know it is fake address. It is not fowarder. How do I report this ...

Small Item Shipping Methods??

I recently came upon a stash of sports/historical buttons and pinbacks. Selling price would be between 7.99 and 14.99? I can't just throw them in a flat envelope where they could get flattened.What would be the safest and most economical method to sh...

What is up with shipping delays of small packs shipped post July 9th w/ new "ground advantage"?

We are seeing complaints and delivery is now taking over a week longer than the old first class shipping system. Are any other sellers getting a huge upswing in delivery time complaints, late arriving packsand lost packages?

Can’t Update Ship Date on eBay App

My local post offices have been on a rampage with not accepting packages that are past the ship date. Legit have been turned away on a Monday because the Ebay label had Sunday’s date. I got into the swing of putting the actual ship date when I creat ...

Resolved! Ground Advantage "Tracking Not Allowed"

I'm curious if anyone else has had this issue. Prior to the change to Ground Advantage I would send flat items less than 16 oz. via First Class Mail. FCM did not provide tracking. I have now sent items packaged as usual in flat envelopes using Ground...