Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

What "carrier" is this??

Never seen this before, and it's not among the options in my drop-down of tiers/carriers on my listing pages. Incidentally the seller sure has a lot of bitter neg/neut comments about shipping, and that's despite them being a TRS somehow.

Resolved! Very confusing Shipping Policies

I just tried to make a small change in the description for one of my listings, and upon submitting the update, I got the following notification: It looks like there's a problem with this listing.Shipping policy - You've provided an invalid shipping p...

Package Damaged in transit

Hi All, I need some advice. I recently sent a framed autographed jersey, and the glass frame was cracked in transit, and the jersey became loose. I packaged the frame through professional sand sent through UPS, but don't know how to proceed with my c...

seller, scammer, shipping and tracking

what do you do when you buy a item and the seller gives fraudulent shipping and tracking information, says the item was delivered , i contacted fed ex and opened up a case pertaining to this shipment, fed ex stated that this tracking number was not s...

Alaska Hawaii APO/FPO not included or excluded on my listings help!

Ok so the issue I am having is that Alaska Hawaii APO/FPO are not excluded in my shipping policy but they aren't showing up as places I ship to nor do they show up in my exclusions list which is only places the EIS program doesn't ship to. Does anyon...

item shows as delivered, but on tracking number usps it returns back to seller

hello. I ordered an item and paid for it. when it said it was delivered I was confused because I did not receive it. then I checked a tracking number in Google and it said insufficient address. item is returning back to the seller. my address was cor...

Drafts and Shipping

In the drafts, on the shipping part. When you do calculated shipping and put your weight and size it is no longer showing the price range.This was very helpful to sellers, so we could figure out the best and cheapest way to mail our packages.For exam...

Difficult seller

I bought something a couple weeks ago that was listed as 'new' in the description, but when it arrived it was obviously opened/used and repackaged. I started a return to send it back, which they accepted. But i ended up contacting the seller and we c...

How to set up Free Freight Shipping Business Policy

I set up a shipping business policy for items that all >150 lbs. and will ship as "freight", and only shipping Domestic. How do I get the shipping to show up as FREE on the item listing? When I preview the listing, there is always a prompt for a calc...

Resolved! Ground Advantage and package size / cost

Shipped an item by GA that I had expected to weigh 8 pounds with a package size of 17×17×6 inches. eBay calculated shipping cost: $15.14. Weight ended up being closer to 9 pounds, and the package size an inch smaller at 17×17x5 inches. Actual cost to...

I'm experiencing multiple USPS Priority Mail 10-16 day delays this summer

I am interested other sellers who are experiencing

Resolved! Buyer Needs To Return An Item, But I Have Already Declined One Return Request

Hi guys,I’ve run into a bit of a problem with one of my sold items. The buyer has had problems with the item and needs a return. The problem is that the buyer has already filed a return request with the reason “changed my mind” - which I declined bec...

Discounted shipping labels

Does anyone here use a different website for their shipping labels? I've seen people use pirateship.com and wondering if there are any better alternatives.

Calculated Shipping Bulk Edit

I have been looking and unable to find a way to change all my listings to include calculated shipping. Does anyone know how to do this?

Labels for international orders don't format correctly for 4x6 label printer

Hi everyone, I've come across a very annoying issue when buying postage and printing labels directly from ebay. All domestic labels format correctly for a 4x6 label printer but for international orders the customs label and the address label get plac...