Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Should I Trust the price of ebay's cost of FedEx Label?

Would like to send a package via FedEx, but I'm not confident on the accuracy of the price ebay is showing me for the shipping label.Package is 25"x 18" x 11"- 26lbs. It's going from Oregon to Florida. The only way I know to check the accuracy is on ...

Customer pays for UPS NEXT DAY AIR AT CHECKOUT BUT SELLER SENDS UPS 2ND DAY AIR. This is Wrong!

The Seller offered UPS NEXT DAY AIR AT CHECKOUT. I chose NEXT DAY AIR AT CHECK OUT AND PAID FOR IT.The Seller ships out UPS 2nd DAY AIR against my wishes. I contacted them and told that UPS 2ND DAY AIR WAS NOT ACCEPTABLE. i asked for their help with ...

Why am I being charged by eBay to print shipping labels?

My two buyers each, apparently, paid shipping according to ebay's report, but I don't see a record of that anywhere. For instance, I see the final purchase price of $25, but eBay says buyer paid shipping, which is not anywhere on my account. Now I se...

Resolved! Media Mail shipping option

I am selling a video and commemorative book package and I chose Media Mail for my customer option. When the buyer went to buy a shipping label, that option was denied even though it qualifies as Media Mail. How do I charge her the correct shipping co...

Resolved! Caught between UPS and eBay regarding item destroyed during shipping

In mid September I sent framed artwork to my purchaser using the UPS shipping option offered by eBay. The Item was damaged by UPS prior to being delivered to purchaser. I was not notified by UPS, the purchaser called me to check on delay. When I call...

how to block countries

Expanding the eBay Standard Envelope

Hopefully, this gets seen by someone who can make a change: I sell DVDs and blu-rays as discs by themselves in a simple envelope sent standard USPS delivery. These letters are NOT considered rigid; they ARE machinable letters. USPS has specific guide...

Sneaker Authenticator Location..

When I sell sneakers the authenticators address is sometimes either Vegas or Astoria NY, is this random or does it depend if the buyer of my shoes is on the east or west coast? Thanks in advance

Voided a Paid Shipping Label -- How Long does It Take to Get Your Money Back?

I voided a First Class shipping label a week ago after I'd paid for it. The amount was wrong; it was quite high; it was my mistake, but mistakes happen. I then purchased a correct label, which I used to ship the package. I canceled the first label a ...

Resolved! Shipping cards using regular mailing envelope

I just started selling single cards and using the ESUS shipping which allow for items to ship for a very reasonable shipping fee. My tracking does not begin until the item reaches the main Post Office, usually by that evening. The question is: since ...

Reason for cancelling/voiding a shipping label.

Why is it that the one and only reason I ever cancel a shipping label for does not even exist as an option.( ) Made a mistake

USPS tracking

Hello!Anyone else having problems with USPS tracking besides me? Up until this week, I could see USPS delivery updates via Ebay by uploading the tracking number, but for the past 2 weeks I can no longer track. The problem with this is that I can't tr...

USPS Media Mail Option

When I originally listed a militaria booklet, I was not offered the "USPS Media Mail" option because it was only listed in the "militaria" category. So today I edited the post to include the 2nd category of "Books". But I was still not offered the Me...

International shipping

Am I automatically in rolled in international viewing of my listings

Priority Mail Flat Rate Supplies & New EIS (eBay International Shipping)

Hi everyone! Can we use the free Priority Mail Flat Rate envelopes and boxes from USPS to ship orders that sell through the new EIS (eBay International Shipping) program? Thanks!