Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! UPS label fees much higher than expected

I had a couple of orders that I bought UPS labels through ebay for. Nothing special about either. Package dimensions and weight were definitely correct; I ship lots of these items daily. Now that they have been delivered I see charges more than doubl...

Buyer told can’t ship to Israel. Weird message.

I did a search but can’t find my particular Israel problem. A buyer wants to make an offer on a BIN but can’t, as it says: “ Unfortunately, this item cannot be shipped to Israel. But don't give up just yet contact seller" it’s a mandolin, nothing pro...

Antique Saber, what company will ship?

I live in Sweden and have sold a saber made in 1893. I just got the item returned from my Swedish shipping service, though it is classified as a weapon and therefore will not be shipped abroad. (Destination is Israel.)Can this item be sent with eBay’...

eBay shipping partners - hand off after hand off

So I ordered something from eBay and it shipped from US and will be sent to me in Canada via international shipping services from eBay. Can someone tell me why each carrier that has had my package is just using another carrier over and over. My packa...

Changing size of shipping label

Someone else asked same basic question and wastingtime101 gave the answer I needed BUT I noticed something that doesn't make sense - What browser is that? We print from both foxfire and chrome depending on which account, and on foxfire it prints a 3-...

You can't purchase this item from our app. Add to your Watchlist and purchase on our website

I've been getting this error for far too long now. On all my listings, I can't buy from the app, only from the official website (even if I check with my other phone, which is not logged into ebay) I'm getting a bit frustrated because a LOT of buyers ...

Gift card for completing International Shipping survey. Scam?

I got an email today supposedly from the eBay International Shipping Team. It asks me to complete a survey as to why I opted out of international shipping and is offering me a $25 gift card for doing it. I cannot find such a message in my eBay inbox ...

Calculated Shipping Rule Check Box

I changed my settings to allow calculated shipping by weight about two months ago. I noticed today when I post a listing and check the "Calculate Shipping Rule" box on the listing and then go back to edit that listing, the box is unchecked. Does it n...

Shipping glitch: buyer selected expedited postage option but was not charged properly (location: UK)

I recently sold an item in the UK (to a UK buyer) who selected Royal Mail Special Delivery 1pm. The business policy is set to charge £8 for the first item plus £1 per additional item for this service. I had a buyer purchase three items and they were ...

selling to brazil

i have sent a parcel to brazil and the status is ...Aguardando pagamento do despacho postal...what does this mean??in meanwhile the buyer just opened a case for item not receive it.from what i can understand this is something like a tax from the post...

Shipping

Hello! I would like to know how people deal with shipping for Furniture. I currently am pick up only and I know this limits my sales. If an out of area buyer really wants a piece of my antique furniture, they arrange shipping. I work full time and at...

Shipping

Hellow, Some items have "Shipping not specified". why is that. Thanks for your connents.

Shipping

I've read numerous complaints from potential buyers that shipping costs are twice or three times what theyshould be. Granted, shipping costs have gone way up, but eBay sellers are not aware that when they don'tset the shipping cost themselves, eBay w...

Can I ship to a different address than the one from my payment method?

Today I tried to make an offer to a seller, but I couldn't, there was a error message that said: Please check your payment details or use a different payment option. I don't live in the US and a lot of sellers don't ship to my country, so I want to u...

need help with shipping order

I just received notice that I sold an item for $135. The email said the buyer paid $35 shipping. It is through an international shipping hub. When I went to my eBay to view the order it said the buyer paid $11 shipping to Chicago. Why is there a disc...