Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Mis-Delivery

i received an ebay package via USPS for an unknown person. any suggestions other than "return to sender"?

Resolved! USPS attempts delivery then "available for pick up" Buyer wont pick up

I sold a $300 item with free shipping and I stated in details that it would be insured and a signature required. Its too big for a standard mail box. Shipped on a Friday and delivery attempted the following Monday. Nobody there to sign for it -PO lea...

User avatar by Adventurer
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  • 40 replies
  • 1 helpful

UPS damage claim not accepted at UPS

Ebay SUCKS!!!! I bought UPS label thru ebay and item was broken. UPS wont accept claim. Ebay plays stupid. So basically I'm f&*&ked! Chat person is an idiot and cant do anything except to tell me to call UPS. DTH!

User avatar by Adventurer
  • 201 Views
  • 7 replies
  • 0 helpful

NEW USPS "GROUND ADVANTAGE"

Surprised that EBAY has NOT released annoucement about new USPS "ground advantage" service. Has anyone seen message from EBAY about this? https://www.usps.com/ship/ground-advantage.htm

Why didn't buyer get combined shippingz?

A buyer bought two t-shirts from me at the same time, but different sizes. He was charged shipping twice. Why didn't eBay combine shipping for a smaller shipping charge? Buyer paid and I want to ship both shirts in the same package. How do I do that?...

ebay shipping not discounted

I've had several instances where I wanted to re-calculate shipping after an item was sold. This is because I found a lighter way to ship and wanted to see if I could ship priority with the amount paid or still needed to ship parcel select. I changed ...

undelivered order

A Snow Joe SJ615 single stage snow blower was to have arrived at my address on May 30, 2023 but it never arrived.

Local Pickup Glitch?

I sold a bottle of room freshener spray. The buyer selected local pickup for some reason. This person lives over 2,500 miles away on the east coast. I had USPS First Class Mail as a delivery option as well, but for some reason they didn't select that...

Orangeconnex.com

In May I ordered 2 camp chairs from 2 supposedly different sellers. Each said they had 1 left. I received notice of one being delivered, I came home to find both chairs. Today, June 6th, I received notification a camp chair was delivered. What I rece...

Will there be a UPS strike?

340,000 employees of UPS will vote June 16th whether to authorize a strike if their union does not reach a new contract with UPS by August 1st. These are drivers and package sorters. UPS also delivers many of the goods found in stores. Just when you ...

Resolved! With the new EIS how much insurance coverage is there?

I know that with the old International Standard Delivery, there was only $100 of coverage, and you couldn't purchase additional coverage. If items were over $100, it was better to ship by other methods where full coverage could be added to the order....

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