Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Bulk Label Printing - Labels printing 8.5x11 instead of 4x6

It just started recently, but when I ship more than 1 thing at a time in the bulk label tool, my labels will print out on 8.5 x 11 sheets (two to a page) instead of 4x6 how I have it set. When I go to the shipping label screen and download each one i...

Very high costs shown for eBay International Shipping

I previously used eBay international standard delivery on my listings. Since that service is being discontinued, I've changed to the eBay International Shipping service. I have a listing with the weight specified as 2 ounces, which shows shipping cos...

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eBay International Selling Program Issue

I opted into the eBay International shipping program when it first started. I sell costume jewelry. The program clearly states it will not ship “high end “jewelry. My jewelry is not “high end”. Last month I sold a box lot for $59.00 of broken jewelry...

Buyer is UK says can't buy from me, but...

Hi all, I've been contacted by a potential buyer in the UK and he says when he tries to purchase from me he gets the message that I don't ship to his country. I checked my settings and it shows I do. He has tried a couple times. I recommended he put ...

International Return Advice

Hello, I bought a pen from a seller in the United Kingdom that was not as described. I'm based in the US. I opened a return case on the 8th and the seller accepted on the 10th, but of course, couldn't send me a return label. I messaged eBay on Facebo...

Resolved! where did ebay put the shipping policy options for changing and adding.

I am trying to add free shipping on one item. I cant find the shipping policy pages anymore.

Question regarding item stuck in transit

I purchased on item last month that had an estimated delivery date of 3/15. The item has not had a tracking update since 3/11. I opened an item not received request asking for a refund because the 30 day time limit is approaching. The seller response...

ebay automatically enrolled all sellers into buyer shipping discounts today

so without any warning or notice today, ebay enrolled all sellers into automatic shipping discounts for buyers.the statement on the buy shipping page reads: Your buyers are paying discounted eBay shipping rates. To receive these rates, you must purch...

How to fit multiple shipping labels into one sheet? on Mac

I'm shipping out hundreds of individual trading cards and am putting most of them into 3.65"x6" envelopes for the bay Standard envelope. I bought full sheets on label and REALLY want to be able to just print four labels per 8.5x11 sheets (labels size...

Resolved! Calculated Shipping

What does "Calculated Shipping Rule" Option mean when drafting a listing?

4283 Express Ln Ste 7961-600

This buyer asked me to ship to another address. Ebay just sent me a payout. I haven't shipped the item yet.What should I do?

Resolved! Item damaged by fire while in transit

If I buy an item, and the destination country postal service tells me my item was damaged by a fire at their mail centre during international shipping, what can I do? It is not the seller's fault.

I need the shirt i ordered was supposed to be here by 6 need for present by Thursday

Have not received order was supposed to be here by 6th still has not received

Buying

I'm new to eBay and don't know much about it, so I want to buy this car but it has to be shipped is there a way that I can check that this person is legit on ebay? They said it would go through ebay and ebay would send me information on the purchase.

Updating Shipping Option From Priority To Ground Advantage

Now that USPS offers Ground Advantage (replacing First Class) that allows the weight up to 70 pounds, how can I update the listings that are currently Priority Mail to Ground Advantage. This would be a lower shipping rate for the customer. In my curr...