Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

First-Class Mail Selected by Buyer but Not Available When Printing Label – Forced to Pay More

Hi everyone, I’m running into a shipping issue that I’m hoping someone can help clarify. On a recent sale, the order details show “Buyer selected: USPS First Class Mail Large Envelope – $4.14.” That matches what I set up in my listing—I chose First-C...

delivery israel

when will the delivery work again? all other services work already. FedEx works they don't have anti missile planes.the war ended please deilver https://www.themarker.com/news/aviation/2025-06-27/ty-article/.premium/00000197-b007-dd94-addf-b357776200...

Resolved! IS IT TRUE THAT EBAY WILLNOT ALLOW A SELLER TO SHIPA MODEL RR BOOK BY USPS MEDIA MAIL? THAT CANNOT B

I have not sold on Ebay since I had a stroke 12 years ago, but when i sold model RR items, I sold instruction sheets, paper vintage catalogs, and rr books by USPS Media mail, which is what it is for! I have a seller wanting $18 usps GROUND to ship a ...

non-receipt dispute, item delivered to PO BOX rather than order's street address

I bought an item below $600. The seller shipped with USPS no signature required. The USPS tracking shows it was delivered "PO Box PORTLAND, OR 97220". The shipping address is not a PO BOX. It's a normal regular street address of a freight forwarder w...

How to mark item "delivered"

Hi! I sold two items at the same time to the same purchaser. I made a deal with the purchaser and changed the shipping cost to "free" one item because I was able to package both items together. I marked the Item as "shipped" and the customer did rece...

Calculated Shipping Instead of Shipping Policy?

In the past when creating a listing under the shipping section there would be calculated shipping for all the transit services of each carrier so I could choose the most accommodating far as pricing. Now the listing page only has "Shipping Policy" an...

My international listings not showing up on ebay.au

I have the eBay International Listings (whatever it's called) turned on in my profile, but when I look at my listing, it says nothing about international sales. So I went to ebay.au and they aren't there.If international sales is in effect, should it...

Resolved! Same buyer shipping error

My mom is a new eBay seller. She had a buyer make 2 international purchases on the same day 4 days ago and printed labels for both sales but then packaged them together in the same package and shipped them. She does now realize that this was obviousl...

Buyer selected Ebay Standard Envelope but I can't. Auction closed over $20

On four of my auctions, the buyer selected standard envelop but I can't choose it as an option as the auction closed over $20. Ebay should enforce this with the buyer too. Gonna call them and tell them to pay the difference.

Resolved! Truth or myth - can you really get a package moving with a missing mail inquiry?

Maybe someone can help with a cogent explanation on something I’ve been curious about for a long time. Maybe highly skeptical is a better description. Here goes: How and why does filing a missing mail or package trace inquiry help to “get a shipment ...

How to avoid customer paying VAT twice.

Hi, I'm selling items on the German ebay site, I just sold an item to Switzerland. eBay charged Swiss VAT on it, the eBay bill shows "USt-IdNr.: CHE454.123.953 Code:Paid". I will be shipping this through UPS. In the past, I've quite often had custome...

shipping

I'm not sure how to correctly set up international shipping options. Should I use eBay’s International Shipping program or handle shipping manually? What works best for small items

eBay reps say can't combine international shipments. WRONG! I have a combined order

eBay reps (phone, ask a mentor, and report tech issues) say can't combine international shipments. WRONG! I have a combined international order in front of me. What did my customer do to get a combined order?

In Plain English, What is the Issue with UPS labels today?

So, I called eBay. The warning "Please be aware that UPS is experiencing issues generating labels with insurance at the moment. We apologize for any inconvenience and if affected, ask that you try again later, " is ambiguous...to me. Why would I not ...

Package went to destination post office but was returned, buyer wants item shipped to another addres

Hi. Occasional seller here. Buyer bought and paid for an item, but the destination post office returned the item. I asked if their address was correct in ebay. They said yes, they still want the item, will pay to reship it but to will give me a diffe...