Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

Resolved! Why do the estimated delivery dates keep changing

I have noticed in several threads that a poster will occasionally ask why the estimated delivery date changes between the time the item is sold and the time the label is created. I don’t know but I think I can offer one possibility. I have noticed ov...

Did ebay change shipping.

I have been selling since 2006 over 12,000 items shipped. I seriously cant figure out how to select free shipping. In the past there was a simple free shipping switch under weight and box size is inputed. Its gone!!!I checked it on my phone android a...

Ebay grossly over charging customer for UPS shipping labels

I sell industrial tools not uncommon for me to ship items UPS over 100lbs many in 45 to 70 pound range.Ebay has grossly over charged 2 customers recently. Last on was almost a hundred dollars has anyone else had this experience. I double checked weig...

Did UPS rates exponentially increase?

The answer is not the recent peak season surcharge, although UPS did implement those rates on Oct 26 (link for details). The answer is your 1" package height. eBay recently (finally) updated their programming for dimensions 1" or less on UPS packages...

Resolved! Shipping up again?

The price to ship a single comic shot up again, as high as .65 to the west coast from here and from only a month or so ago. Did USPS raise their rates for the second time this year or is E-bay giving less of a discount to get more back in fees? I do ...

Item purchased and buyer picked up via Local Pickup but my Ebay account still shows waiting to ship

A buyer purchased an item that I was selling with shipping, via Local Pick-up only. We did the exchange and I entered the numbers under his QR code and it was accepted. That was several days ago and still eBay shows the item under "Awaiting Shipment"...

are USPS seasonal rates because of Sunday Amazon deliveries?

No real way of knowing because the USPS will not disclose its agreement with Amazon but It would not surprise me if ebay sellers and other USPS customers are subsiding Amazon deliveries.

Shipping Costs

just out of curiosity as a new seller, how are some sellers able to sell an item for 10$ with free shipping such a tool kit that is at lease 10 X 8, for such items shipping is almost 9$.Can anyone help or explain or guide?

Buyer threw away the item but never started a refund

A buyer messaged me with one picture of a damaged item, but there were two items. I thought she had opened a return claim, so I didn't think anything about it and told her I would file a USPS claim. At one point, I told her for usps and for myself, I...

can't ship with FedEx home delivery, why?

I set my auction up to ship with FedEx home delivery. The item sold and they buyer paid and selected FedEx home delivery. When I try to print the label Fed Ex home delivery is not available. I get this messageWe could not get a quote for this service...

listed as USPS ground label is showing prority as buyer selected

I list /ship my items as USPS groundI just sold an item today and when I was going through the shipping labelI noticed it said USPS prority buyer selectedI was thought that if the buyer needed other shipping that they should first let you (seller) kn...

shipping to South Africa

I live in the U.S. and have an interested buyer in South Africa. I changed my shipping to include International Shipping, but the item listed on Ebay just shows "contact buyer" when I update the shipping address to South Africa. Why does it not show ...

Shipping DVD and VHS via Media Mail

When I recently tried to send some old DVD's and VHS tapes using Media Mail, the postal clerk at our post office said that those things don't count. He got out his guide which had the same language that appears on the USPS website and from the way it...

Ebay standard envelope

Hey everyone, I sell mostly trading cards, although I plan to sell a bunch of old anime figurines soon once I figure out shipping better.I have a bunch of 6x9 polymailers for TCG. Do these qualify for the ebay standard envelope? If not, does anyone h...

Customer confirmed received package but not scanned delivered

Hello! I have an order that the customer left feedback that they received delivery, but USPS tracking still shows out for delivery with a new estimated delivery date. Will the seller receive a performance defect for packages not scanned upon delivery...