Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

How To Show Combined Shipping Option in Listings?

I offer combined shipping discounts as stated in my description but how do I show this in the listing? Other sellers are able to show this with the little exclamation point in their listings but I don't see how to edit this. Thank you for any advice!

Shipping label

I am going to list an item that will require four boxes to ship, how do I get shipping labels for four boxes?

eBay tracking information from Greece to Germany not updated after 13 days of arrival to destination

Hello to the eBay Community. I had send a packet from Greece to Germany at the 12th of April and the tracking system of eBay and DHL post shows that it arrived in Germany at 18th of April. Since then nothing was updated on the tracking information wh...

Resolved! Let's discuss HONESTY and TRUST!

I've always believed that the person making a claim, must provide evidence. SEVERAL sellers complain that Ebay allows Buyers far too much room to abuse sellers. Dishonest buyers know they can lie and Ebay has their backs. I do not understand this at ...

Shipping a used welder to Canada

I have a customer requesting to ship a used welder to Canada. I have checked all the size and weight restrictions and the category restrictions and it still will not offer shipping to this buyer in Canada. Item ID: 335928672415. Any suggestions?

Resolved! How to ask for a refund on an unused shipping label

HI. We lost our printers and now have to resort to using QR codes to take to the post office to mail items to buyers. So, this morning I created a label, but it would only print without a QR code and I had to repeat the process again to ask for a QR ...

User avatar by Adventurer
  • 81 Views
  • 2 replies
  • 0 helpful

Wall collapses at Tampa USPS package sorting facility (4/31/25)

I just saw this story on Facebook. Just FYI in case you have anything going to, or coming from the Tampa, FL area. Luckily, no injuries! https://www.fox13news.com/news/wall-collapses-tampa-usps-package-sorting-facility?utm_campaign=trueanthem&utm_med...

User avatar by Guide
  • 192 Views
  • 7 replies
  • 0 helpful

Under paid shipping FedEx shipping charged to me

Had Package Weight And Dimensions Verified At FedEx when I dropped off, all was good, what can be done about this, underpaid charge was $18.18, how do you dispute this, bought and printed my label thru eBay. Are the shipping calculations wrong on eBa...

User avatar by Thrill-Seeker
  • 1039 Views
  • 11 replies
  • 1 helpful

Shipping from Puerto Rico

Hello. Ive been trying for 4 days now to purchase a shipping label to send a package to the US without any success. Im located at Puerto Rico. Ebay posts a message saying “return province not valid”. Can someone help me troubleshoot this? I know it c...

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