Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Foreign buyer selected domestic shipping.

I sold my first item on Ebay as something of a test and the first problem arose: The items is sold but the buyer was able to select domestic shipping. I am a seller from the Netherlands and the buyer is from the United States and as much as I would l...

Shipped an item via UPS purchased thru ebay - item arrived damaged - how to file a claim.

I sold an item and used EBAY for shipping. The item arrived damaged and I issued the buyer a full refund. My question is; how do I file a claim? Where do I file a claim? Thanks so much for any help!

Getting 500 error on fetching orders on Sandbox

Hello all, I am trying to fetch orders form my sandbox account using Oauth User Token using this endpoint,https://api.sandbox.ebay.com/sell/fulfillment/v1/orderand getting { "errors": [ { "errorId": 30500, "domain": "API_FULFILLMENT", "category": "AP...

Global Shipping Programme

Does anyone know if it is possible after listing an item(without a bid)to change the delivery method to the GSP? If so how is it done please? My husband is pulling his hair out(despite being nearly bald) as he has had an enquiry about his item from J...

Heads Up Midwest Shippers!

Just an FYI, a major USPS distribution center is buried in back-logged shipments. If you're shipping to, from or through the Oak Creek distribution center in Milwaukee, WI, then you may wish to inform your buyers of the impending delay. https://www.y...

Are you encountering problems/delays with US Postal Service deliveries?

I live in southern Maine, and ever since covid, we have experienced chronic problems with mail delivery. Personally, I have had at least ten instances during that period where I did not receive an item, or the person I was shipping an item to did not...

Exorbitant shipping costs

I’ve enjoyed buying from eBay for a number of years. However, my fondness for EBay is beginning to fade due to the exorbitant shipping costs. Often the shipping is, not only more than the item I’m buying, but quite often double the cost. I realize po...

We purchused shipping labels through eBay discount and reciving extra charges from shipping company

We are purchusing all of our sold items shipping labels through eBay with corect weight and dementions and reciving extra shipping cost after payment. Is this corect to all sellers?

I got confused with the delivery address and put in the old address of a relative who does not live

I got confused with the delivery address and put in the old address of a relative who does not live there.I want to change the delivery address and I contacted fed-ex and they told me that only you can make the change.I tried to contact the supplier ...

Mission Control...We have a Problem with USPS

Mailed a box Priority Mail yesterday with USPS...in person...and took photo of it with clerk in person...LOL...and sent it to buyer...nothing as far as it scanned...or on its way...at $18.40 for the box. Ouch!This will become a nightmare if buyer is ...

Undercharged shipping fee

I had an item sell and the calculated shipping fee they charged the customer is less than the actual cost. I changed no weight or package size after the sale. The package does not cause a dimensional weight surcharge per the FedEx website. What went ...

Watch out for using UPS thru EBAY !!!!!!!!! Overcharged and had to deal with myself EBAY no help

Bought UPS label for a 12.26 lb desktop thru EBAY which only costs $22.54 from Florida to Oregon Great Then I took the label and desktop to local UPS store, they packed as fragile electronics for addtl $30, no problem Problem arose after package deli...

USPS back charge - New on on me!

I got a notice from Ebay that USPS charged me for a shipping label for which there was delivery after a label refund was issued. The label was NEVER used. I sold an item on December 31, buyer paid and I purchased a shipping label for shipment on Janu...

jan 15 shipping label credit canceled order.png

Resolved! USPS making me pay more for postage when receiving an item

I paid $5 for shipping and the seller only put a 60 cent postage stamp on the package. USPS is requesting i pay $4.72 to get the package. What should i do in this situation?

Resolved! shipping one item – a set of books - in multiple boxes

I need to ship an encyclopedia and need to break the shipment into four boxes. The buyer paid one lump sum shipping fee. How can I use Ebay to print four labels each with the correct postage (Media Mail)? Many thanks.