Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Is anyone else St. Louis area having serious USPS issues?

Right now I have 4 days from the last 2 weeks that not a single package has been scanned yet. Yesterday's packages, all scanned. Monday, nope, last friday, nope, last thursday nope, and I also have a random day nearly 2 weeks ago with no scans. My co...

eBay international shipping blocks buyers with eBay-registered USA shipping address

If a buyer's account is registered in a country not supported by eBay international shipping, even though the buyer has a eBay-registered USA shipping address, they are blocked from buying listings configured with calculated-rate DOMESTIC shipping. H...

Resolved! How to mail a large envelope with eBay and print a postage label

I have to mail some decal sets (like a piece of paper) in a 6 1/2" x 9 1/2" paper envelope. What shipping type or rate do I use in the shipping details? When I put in large envelope on the drop down menu it thinks it is a package, so shipping prices ...

shipping to south Africa

I have tried countless times to buy Sony remote RM-AAP008 for my home theater, but every time I get the message: "Seller does not ship to South Africa." What can do because I really need this remote?

Fraudulent UPS cost adjustments

I Sell a 30" long mailing envelope thats 4" round. thats is only 1 pound in weight.Not every time, every 3rd time I get hit with this UPS adjustment charge.If it was valid it would be every timeI have been selling the same thing for 8 years now with ...

Item Broken in Shipping

I recently sent out an order and the item got broken in shipping. I bubble wrapped it and took precautions to prevent that from happening. I know USPS has a $100 insurance coverage, but if I don't have the item how would it work? Is there a way Ebay ...

How to verify shipping address

How to verify shipping address in ebay?

Resolved! USPS package stuck at “Processing Through USPS Facility”

Greetings fellow sellers! I shipped an item on April 9th via USPS and all was going well until April 13th when it was scanned as “Processed Through USPS Facility.” Then there were several “In Transit to the Next Facility,” then the same message with ...

Buyer Opened INR Case Even Though Tracking Says It Is Just Late

A buyer opened an INR case, but tracking says the item is arriving late, and is not lost. I have been given until Friday to take action so should I just wait until then to issue a refund? I talked to the automated assistant and it said I was protecte...

Tracking update

I'm a new seller and i got few orders and dispatched it, but still didn't get the update that, the package not post to buyer even I updated the tracking no. now what will happed? and what can i do for this?

Resolved! Flat Rate Priority Mail charges keep varying, sometime on the same day for a the same size box

Is flat rate not actually flat rate anymore?

Not able to print shipping label due to shipping address is different from registered address

Hi customer service, I'm facing a problem with printing the shipping label. Due to the shipping address being from Korea & Malaysia and not from United State. What should I do next to complete my customer order? and I will ship using local courier se...

Ebay global shipping

Ebay has illegally confiscated my purchase from the UK on the pretence that it is restricted.. I have confirmed that it is not a restricted item by Australian Customs, and further to the point, I have purchased many such items from both USA and UK an...

Cancelled Shipping Label-Where Is It ?

Cancelled shipping label immediately after paid for.Ebay states will take a few days for USPS refund. In Seller Hub, under Financial Summery is the shipping label for that order..But it doesnt show cancelled. Where does it show this ?

eBay counting Sunday as a USPS business day

ebay please stop counting Sunday as a business day when determining USPS delivery times. Also could you consider USPS ground advantage shipping times .. you use 2-5 business days, counting Sundays. These shipping times are not realistic 99% of the ti...