Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Shipping very large items - Kids Ride on toy

Hello CommunityI have a large powered ride on toy that is showing $200-300 to ship. How can I ship cheaper? I see people selling the same item for $250 (like me) and offering free shipping? I looked at freight shippers, and they are even more than UP...

Shipping label cost $147.45?

How can a shipping label cost $147.45 for one item, And the ship cost was only $78? I did not even use the label and I got charged $147.45.This insane!

Fees for canceling an order...

My listing state shipping only in the contiguous US. The buyer live in Puerto Rico. I had to cancel the order because first, the cost for postage is only inside the US. When I canceled the order, I think it charged me $2.00. Why? Or am I mistaken on ...

Another Scam Address: 8454 NW 70th St Miami FL 33166

I came across a prior post in the eBay Community's Buying & Selling section concerning fraudulent addresses, and now I've encountered another one that closely resembles those, albeit with a slight variation in the street number. The address in questi...

User avatar by Not applicable
  • 3596 Views
  • 16 replies
  • 2 helpful

Resolved! Item not delivered but shows it was shipped

I ordered a DVD on April 7. Shows it was shipped tracking stops at April 9. It is now Apri. 29.th. I've sent a message to the seller one week ago with no reply. What can I do if I never receive the dvd?

User avatar by Explorer
  • 90 Views
  • 4 replies
  • 0 helpful

Will Fedex charge Additional Handling Surcharge for a 2-lb triangular tube 37" long, 7"x7"x7" ?

Fedex shipping - my own package - a triangular tube. Will Fedex charge me an Additional Handling Surcharge for a 2-lb triangular tube 37" long, 7"x7"x7" ? My understanding of the confusing Fedex manuals is that the surcharge is triggered when the len...

Looks like I used same USPS shipping label twice, was scanned and accepted at counter, now what?

Wanted to send additional item to a user for a completed and delivered order. Went to shipping labels , found last delivered order. Used drop down to purchase another label, page was standard one with package dimensions and weight. My default for QR/...

Lost package reappeared after USPS paid insurance claim

I had a priority package that truly seemed lost so I filed a claim, refunded buyer, and deposited the check usps sent me. Over a month later, the tracking has started to update again. Anyone know what happens now? Usps help page says I can have it ba...

Shipping fee shortage?

I won a bid on an auction and paid the entire amount, including shipping via a credit card, the shipping cost seemed low.Three weeks have gone by, the seller still hasn't shipped my purchase, I messaged him twice and was ignored twice.The seller has ...

User avatar by Adventurer
  • 208 Views
  • 6 replies
  • 0 helpful

Refunds are biased in the sellers favor

So I’ve sold a few times and had people lie about things they disliked but never have I seen some bull**bleep** on the level of this refund system is an actual scam, My buyer literally said he loved the 200$ he bought it just didn’t fit his hand I wa...

User avatar by Enthusiast
  • 147 Views
  • 5 replies
  • 0 helpful

Multiple Packages/Labels Needed For One Auction/Item

I have a pair of lamps listed that will require 4 packages to ship. I've read similar posts which suggest calculating each pkg for the grand total. But, I'll need 4 labels for the 4 packages. Is there a resolve for this issue-anybody? Advice is great...

User avatar by Adventurer
  • 102 Views
  • 3 replies
  • 0 helpful

Shipping is driving me nuts! Any help appreciated!

I am selling brass lamps and the EBay shipping comes to 44$ or more depending where you live. So many other lamps have shipping that’s about 12$, or free. I get the free if you are a major seller, and can absorb it. I wonder how people do it! Thank y...

Shipping discrepancies

Hi, I'm getting different pricing on shipping and am looking for advice. I just listed a magazine that has to go ground advantage and after listing it, the shipping shows a price of $8.35 (based on actual cost) But when I go the ebay shipping calcula...

User avatar by Adventurer
  • 124 Views
  • 2 replies
  • 0 helpful
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