Shipping

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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

items was sent to the wrong address not mines

looked up my order and you guys sent all my orders to a wrong address

Tracking Not Updating From USPS To eBay Tracking

Hi Folks....I combined and shipped 2 orders on Monday, October 20th. One order was Priority mail. The other USPS Ground Advantage. I combined them to Ground Advantage (OK with customer). I have a scan receipt from the post office. Tracking is updatin...

Resolved! Tracking uploaded on time and validated- ERROR!!

Well I checked my "seller level" today and saw "Tracking uploaded on time and validated" was 98.26% - not 100% - even though I knew better. So it says that I have 17 packages that were "Uploaded on time but no carrier scan". All of these were weekend...

Can't ship to Canada despite being in International shipping program

Having a huge issue trying to ship to Canada right now. I've had a customer attempt to purchase an item multiple times via USPS and UPS, yet I cannot select a service. I understand the USPS strike is ongoing, but I am enrolled in the international sh...

Will USPS service be down today?

I'm printing out shipping labels and I saw a message saying USPS service will be down today. Does anyone know if this is true?

Combined shipping AutoPay Auctions

I just had a buyer buy multiple auction items. He had auto pay on, although I do not require autopay. He paid separately for 6 auctions. He did not request extra time, so I could not invoice him. How do I combine shipping in a way that allows me to i...

eBay USPS tracking

Lately, items I'm selling that use eBay Ground Advantage labels are not receiving tracking updates. When I check "Orders" and click the "View Tracking" link there are no updates. When I lookup the tracking number on USPS website, I can see updated tr...

I was drafting a computer software when the listing showed $100.00 for insurance

I was listing "Nine worlds" software and when I got to the shipping option I chose UPS ground advantage. $100.00 insurance was added to the shipping and it added $20.00 for the buyer. What's going on?

USPS tracking not syncing

Hello! I have two orders that I noticed the USPS tracking is not syncing in the order history. I shipped USPS Ground Advantage through eBay labels, and the tracking number is populated correctly, but the history does not show the package received, hi...

Ebay International Hub Shipping

I'm selling a lot of trading cards which can fit in a envelope/PWE. The issue is that it's more than $20 total and i'm unsure if I can just send it with a insured tracking envelope (it's half the price than paying ground advance). I'm just curious on...

selling

I have items to sell that are not worth tracking or will fit in an envelope. How do I ship them.

Shipping carrier and shipping fees changing and don't know how or who is changing them

Last week I went through my listings and about 6 listings were showing the wrong carrier and outrageous shipping fees. (calculated shipping) I just went through my listings again today and found more that were changed. I use USPS to ship my items and...

Buying from overseas, Great Britian

I'm looking at an item as a buyer in the United Kingdom. I'm in the United States. He doesn't ship to the US, but would if Ebay provided a easy way to do that, he would. What can I tell him I've always been a buyer?

Resolved! Is eBay providing false shipping rates or is FedEx altering labels?

Sold a used tire, (8/32nds tread, 10/32nds is new) to someone in Alabama. I live in Miami and shipping was $24.49 according to eBay and the following inputs: MICHELIN Pilot Sport All-Season 4 265/35ZR20 XL 99Y, 27" x 11" x 27", 30 lbs. Yesterday, i g...

Item sent to eBay International Center returned to sender vacant unable to forward

I tried to send a package international using eBays shipping label, however it came back "return to sender - vacant - unable to forward". I confirmed with the buyer that their address is correct. The eBay label has the Ebay International Delivery Mia...