Shipping

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seller not responsive and would not ship the item

How can I get a refund when seller does not respond and did not ship an item bought on May 10th? Not hearing from ebay....

Assistance Required: Didn't Ship Item on Time, Case Closed, and Refund Issued - What to Do Next?

Hello eBay Community,I'm seeking some advice regarding a situation I've encountered. I sold a camera on eBay, but I didn't see or reply to any messages on my account for two weeks, which led to a delay in shipping the item. During this time, eBay iss...

Items being changed to free shipping when they were not posted that way.

Hello, I have had to cancel a couple orders as somehow the listings were changed to "free shipping" when I did not list them this way. I have an item currently that just sold and I cannot figure out what is happening. I know some of you will say, "yo...

Shipping labels

How do I print 3 more labels for 1 order

Apology

I did receive the book I ordered today. It seemed like the book order was mixed up with another book I ordered. The email this morning was not deceptive. I am sorry.

EBAY should require sellers to use insurance!

I just had my first bad experience with EBAY wherein a package was not delivered to me in my New York City apartment building. It has now been 2 weeks but still no sign of the package. The tracking report says "delivered" but most of us know that thi...

INTERNATIONAL SHIPPING IS NOT WORKING FOR ME, "Keeps saying try again later

Why won't it let me purchase shipping internationally. It keeps saying;"It was not possible to generate the label. Something is wrong. Please try again later"WHats up ebay, yall working on this?

Multiple items under one tracking number not adding. Glitch or change?

Hello, Basically I've noticed the last few days that when a buyer buys multiple items (say one item and then another the next day), I'll combine them into one order. But when adding that tracking number to both orders, it only appears on the item tha...

USPS PARCEL SELECT is TRASH!

I package stuff for shipping VERY carefully. Like bubble wrap, medical pads, and pool noodles for extra support. 90% of everything I've shipped parcel select has arrived broken. One package looked like a fork lift went through it. I will NEVER ship p...

Shipping

Maybe I need to read more… but can someone explain to me why shipping is considered part of my sales when most of the time I lose money on shipping because I’m not charging enough. Please help me to understand why that’s considered sales and may be r...

Package is lost, buyer chose shipping and claim value does not cover selling price

Hello there, I am looking for advice.On May 1 I sold a laptop computer on eBay for several hundred dollars and the buyer choose FedEx Smartpost for shipping. The package was scanned by FedEx after I put it in a FedEx drop box, but it never made it an...

40 days now showing on handling time (desktop only)

I've not seen any discussion about this and cannot find anyone even mentioning it online. Last I knew we had a maximum of 30 days for handling. When did it go up to 40? Guess maybe I've been hiding under a rock?

How do I edit shipping information on orders (after purchase is made)

I sold an item and, I guess the weight provided in the listing was off. When it got to the buyer, USPS told him postage was $2.52 short. I always use "Free Shipping" so this was on me. I just refunded the buyer the money, however, I want to avoid thi...

Bulk Label printing from emailed link - pdf shows 4 labels a page

I sometimes have a problem printing on my label printer from our main computer. This never used to be a issue, as I could simply pick up the bulk label confirmation email sent from eBay on my laptop and click on reprint. The pdf came up as one label ...

Ebay international shipping

eBay internationals shipping is higher in my account than what eBay posted. For example, to Canada under 8 Oz, eBay states $11.86, but in my account shows about $15. Is there a way to correct that?