Good Day Fellow Sellers,A couple of topics are hurting my back end. The
Money Back Guarantee and the subjective subject of "Excellent"
condition. My first thought on Ebay's Money Back Guarantee is that it,
by default, makes the Seller's statement tha...
Good Day Fellow Sellers,I couple of topics are hurting my back end. The
Money Back Guarantee and the subjective subject of "Excellent"
condition. My first thought on Ebay's Money Back Guarantee is that it by
default makes the Seller's statement that ...
Hello, I listed a sterling silver necklace and sold it. The buyer has
requested to return the item based on the clasp being magnetic and not
sterling silver. This is quite new to me. People post and sell jewelry
that have non-sterling beads or other ...
Hello, a recent issue has come up for me concerning 925 sterling silver
jewelry. It has created a conundrum and I seek knowledge and input. I am
not speaking of whether a metL is or is not 925 sterling silver. I am
more aligned with whether a piece o...
I received a message from a buyer who got my package delivered yesterday
and it was broken in multiple parts. I was sent pictures. All I seem to
get out of Ebay AI Help is to start a return. I am not a big fan of
returning a large porcelain platter i...
My question is does a sterling silver necklace have to have a sterling
silver clasp? My customer is saying it does. My experience and research
says it does not. Some manufacturers put silver plate clasps on 925
necklaces because the are stronger. In ...
They are returning the sterling silver necklace because the clasp is not
Sterling. They sent pictures showing a magnet holding up the necklace by
the clasp. The clasp is not a magnet. My intended question which I
screwed up should have been is a ster...
Thank you so much for the reply. The information on the return
says,"Doesn't match description or photos. The clasp is not Sterling it
is magnetic."I have attached a picture of the clasp area. There is a tag
in the middle of the clasp that is stamped...
Thanks for the reply H.o.P. The necklace has a tag between the clasp and
the ring the clasp attaches to. The tag is in the middle of the closure
assembly (clasp and ring). I have always believed that is done when the
clasp and ring are not sterling. ...
