Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

USPS Insurance Claim help

I have submitted my original claim and now my first appeal and both have been denied. The post office is now requesting the below info that must be all on one "ebay receipt". I cant find anywhere in my account where this is something I can pull. I ha...

Resolved! Shipping Setting Reset every time I hit "List"

Hi everyone. I am here with a shipping problem that has been happening a lot lately. I create a listing. A shirt weighs 15 oz. I am using first class. When I go to set the shipping the default is set to 1-2LB. I change it to custom. Size is 15"x12"x4...

International Shipping

I'm trying to send my first international shipping thru ebay global shipping. If someone bids on an item and I accept and they are in another country, does ebay automatically put name of hub on shipping label? And then all I have to do is ship to add...

Seller approved my return but does not provide a valid return address

Greetings, A week ago I initiated a return, my return is within the timeframe and seller's listing mentioned that they accept returns. The seller was initially pushing me to take a partial refund and keep the item instead of sending it back but in th...

Ebay Standard Envelope Is Not Fun

I am so upset with Ebay - I am 30 years on Ebay with a 100% rating. I always ship sales right away. I gave this Ebay standard envelope a try for the past month and its a total and complete MESS. The tracking rarely updates and now a customer says he ...

Shipment unfortunatlely went back to the suppliers

Hi !I have a delivery that unfortunatlely went back to the suppliers in return because it was not picked up. Is there any possibility to have it sent to my adress again, Iwill of course pay the shipping. Packages have the below identity number Best r...

Strange UPS Notice

Received a notice from UPS I am receiving something from eBay. It is weird because I have not ordered anything from eBay. Do you think this may be a International Return. I did send a item thru eBay for shipping to Great Britain the other day.

Ground Advantage Shipping

Better watch your six and keep a tighter control on all aspects of shipping as it appears that USPS Ground Advantage has increased the delivery times on at least 1st class as what used to take 2-3 days may now take 3-5 days. You can expect buyers to ...

What to do if a seller won't ship a package?

Bought some military gear from a seller who told me he would ship them in three seperate packages. He shipped two of the packages twenty two days later. Twenty days from when those two packages were shipped, he still has not shipped the 3rd package. ...

Resolved! Not able to create shipping label.

I just sold a card on my eBay and when I went to create the label I was hit with the message “Something went wrong and we were not able to generate the label”. What is the reason for this, are the eBay systems down or something? For those wondering I...

Resolved! Desk Top vs. Smart Phone Shipping Rate is Different for Same Listing

Every year I sell through the winter (since 2003), and it's quite a roller coaster ride learning what has changed each year.. So first up this year, while trying to manage the minuscule "smart" phone features, I see my new listing quotes different sh...

Can you offer multiple shipping options with 1 free and 1 additional $?

I sell sports cards and anything under $20 I ship via Ebay Standard Envelope with free shipping. I would like to give the option to ship in a bubble mailer via USPS Ground Advantage at calculated cost based on location. Is it as simple as just add th...

Ship

First time selling on eBay. I have a leather jacket that weighs 4 pounds. I am overwhelmed by what kind of box and choice of shipping to use

eBay/UPS OVERCHARGE

When I first started using eBay's UPS Labels, at the time of billing they were always spot ON, Then I started noticing, 10 to 13 dollar increases for a short while at the time on billing, and Now there up to 15 to 18 dollars more, it's a big mystery,...

Somethings wrong

Hi, in my shippings page an item appears as delivered but really it wasn't. I just bought it and it's still on it's way. What do I do? I looks like a glitch...