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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resolved! Shipping options for small items (keychains)

Hello y'all. I was wondering if there was an alternative way to ship small items such as keychains. I know USPS first class shipping is probably the best option for these things, but it isn't really cost effective for me. I thought about just using a...

Suggestions for high shipping costs

Hello, I make many shipments from Spain to the United States but I have high postal service costs. Normally I make shipments in a range of 100 to 500 grams and it costs approximately 17 dollars. In the range of 500 to 1000 grams it goes up to 29 doll...

All Vintage Electronics People! I need some advice on packing a vintage receiver

I have packed and shipped many vintage receivers, but this one has me worried. It has an AM coil antenna that sticks out at least a full inch from the body off of a ball/socket and it seems destined to get cracked during shipping. Does anyone know if...

When you offer multiple shipping options, can international buyers see all of them?

I have Ebay International Shipping as the default international shipping. I understand that I can offer additional choices for specific countries. My question is whether buyers will be able to compare the price between EIS and the other options I off...

Dymo labelwriter 450 turbo frustration!

What the hell am I doing wrong? I set all my preferences in Dymo software to landscape, and it still prints like this.I am using the label 99019 that needs to print all the way across the sticky part.All I am getting is this. It will not let me selec...

Resolved! Fraud ?

A buyer is saying that she went to the post office to pick up a package and they charged her because I didn’t pay for the package. I paid for the label.when I check the tracking information, it says that it was not deliverable, because there was no s...

unfair star ratings for shipping cost

Star ratings for shipping cost are not allowed if you provide free shipping. They also should not be allowed if you provide calculated shipping. It is based on weight, size of package and location, period. As shipping rates go up the calculation goes...

Resolved! international shipping

RE: international shipping in the email it states: "No International ReturnseBay manages returns, pays for refunds and protects you from common claims at no cost to you.". so does this mean if an item arrives broken ebay covers this not me? That's th...

How Do I Break Multiple Orders from the Same Buyer into 2 Shipments? (See Picture)

I had a customer buy multiple postcards from me today. All with eBay standard envelope as his shipping method. The total amount of postcards are 5 and weighs 1.2 ounces, and sold for $30. The weight is within the limits the policy sets, but the postc...

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Package say Delivered but not Received

hi ebay i have a problem with a seller from china i buyed something in a offerthe package says it was delivered on 2023-06-09 but i have not received , i got a other package from a otherseller on the same day from aliexpress so i know that packagefro...

seller drop shipping

Seller is not a United States based group. seller seem to drop ship items from U.S. companies and charge for it. this o.k. ebay?

Help me understand this

I have been on here for years, sold lots in the past. In my selling as soon as I sold an item, I make sure the item is exact, pack it up, put the address on it and take it to the post office. The tracking number eBay usually then kicks in and it show...

Resolved! Item not yet arrived

Hii I am Pranish i have ordered a laptop from ebay my delivery date was 19th june 2023 but i haven't received my order yet and the shipping service is speedpak and they even did not provide tracking number.I would like to know the status of my item

Resolved! Buyer claims they didn't receive item. Tracking says it was delivered.

Buyer took forever to pay. I mailed on time. Tracking says it was delivered to an individual. Now buyer claims they didn't receive item. He opened a "not received" case. He says I was supposed to send it as a "sign for". He did not contact me about s...

Resolved! Insufficient postage - what happens next?

Hi,a package I ordered stopped on the way because of insufficient postage and was returned to seller. So what happens next? Can the seller charge me more for the postage or is he obliged to send the package again with out my paying?Can the seller can...