Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Which Shipping Option is Best for Sellers

Is it financially beneficial for sellers to offer free shipping, folding its cost into the asking price, rather than offer an item with calculated shipping, so buyers who live closer to the seller pay less than buyers who live a greater distance?

Stamps.com launches mobile app & QR codes

I'm hoping these features will be accessible with the 'free eBay account' because there are numerous times when I've needed a label on the go and wished stamps or pirate offered the QR code option. Guess I'll have to download the app to find out. htt...

Change in shipping method

I listed an item with USPS shipping. The buyer contacted me saying the shipping seemed high. I looked into it and UPS was a lot cheaper. Problem is I don't think eBay is going to pass on the savings to the buyer or the extra cash to me. It seems like...

Resolved! Calculated shipping cost higher for buyer than for me.

Whenever I use the Calculated shipping option (USPS), it always charges the buyer more than it ends up costing me. I can only assume it's because the buyer's cost does not include my ebay shipping discount. Is that correct?I wish I could easily pass ...

USPS Shipping Issues Post Office not scanning for days

I have an issue with my post office not scanning my scan forms and holding my packages for several days before acknowledging them. It looks like I am not shipping for days after the label is created. This has been sporadic during the whole pandemic. ...

Worst shipping hub locations

Just a curious poll, what are your nominations for worst shipping hub locations? I'm not counting holiday problems, just in general. It seems like my top 3 choices for delays, lost, or mis-shipped items are: Chicago, Ill., (total black hole of lost (...

Resolved! USPS in possesion of item and USPS expects item for mailing

I'm newbie seller on ebay so i never experinced this before. I sold an item on Saturday and shipped it same day, i scanned it myself on the kiosk and dropped into USPS box. Today when i checked the tracking on Ebay it says: USPS IN POSSESSION OF ITEM...

Shipping

What does UPS delivery mean delivered other?

Resolved! "We were not able to take the payment."

All of sudden I am unable to print shipping labels via paypal. As soon as I hit pay, it errors with the message above. It has been working all year, just happened last night. Waited till morning and same issue. I logged into paypal and I see no holds...

Resolved! "We were not able to take the payment"

My listing won't allow ebay's international shipping program?

Here's the listing: https://www.ebay.com/itm/276018245241 I have tried changing the title, categories, details, description, shipping dimensions, carrier, etc. Nothing seems to work. The actual dimensions do qualify. I have had some trouble with ebay...

Customer request cancellation. How not to get a defect

I have a customer who purchased an item a day ago. They would like to cancel now which I am Ok with but how do I cancel without getting a defect on my metrics? I had an Ebay agent tell me once to use the problem with address code for cancelling an or...

Ebay Shipping is Broken

I rarely use Ebay and here's why. I bought an item in Portland, Or. I live 12 hours north (driving) in the central interior of British Columbia Canada. It doesn't take a genius to understand that shipping the item to Chicago, then to Mississauga Onta...

Ebay now allowing (11/30) one package for international customer with multiple items?

Able now to combine orders for international customer in bulk shipping?

International Shipping

It's about time eBay offered a "weight" cost base shipping for international shipping. I just had a customer buy 3 eyeliners from me, cost more than $60 because of each. I took same package to post office instead of eBay shipping label, cost $20 and ...