Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Increasing USPS shipping fees

USPS is again raising fees in January 2024. I do not have "Free Shipping" on my items. I try and charge shipping fees to match what they actually are. With USPS increase, I have to go into the majority of my items and change the shipping fee individu...

DONT USE SHIPCOVER ALWAYS INSURE WITH USPS DIRECTLY

ShipCover denied my claim based on the fact I sold a coin and its the list of items they wont insure. ShipCover has a long list of items they will gladly take your money to insure, but wont actually pay out if something happens to the item. I called ...

USPS GA "on time" 🤣

Its busy season so it's all good. Just think it's amusing. Moving Through NetworkIn Transit to Next Facility, Arriving On TimeDecember 19, 2023Arrived at USPS Regional FacilityJACKSONVILLE FL NETWORK DISTRIBUTION CENTERDecember 18, 2023, 6:19 amIn Tr...

EIS shipment held up at Carol Stream, IL USPS distribution center

I've seen a couple letters about EIS shipments held up at Carol Spring. My issue is with a shipment that has supposedly been processed through Carol Spring 4 times in the last 2 weeks (see attached tracking). The next stop should be the eBay Distribu...

Shipping calculator is gone

I went to list an item yesterday after a week of not listing and no longer have the ability to list "Flat Rate To All Buyers" as I have done a few thousand times. Now it appears eBay has decided that I want to use shipping rate tables and created som...

First time shipping over seas

Hello! First time shipping from the US to EU, and I am wondering how VAT works. Will the receiver have to pay VAT upon delivery, or does eBay do the commercial invoice for me? Also, can somebody explain what to do with a commercial invoice and how it...

Shipping From Sri Lanka

Shipping costs more to Sri Lankans. Do you know any solution for this?

Resolved! Buyer claims they didn’t receive item

Hello and happy new year! Okay so here’s an issue I had/have…I sold a vinyl, label was uploaded on time and dropped off at my local USPS office on time. The tracking showed in transit then the customer informs me that he’d never received said vinyl. ...

Changing USPS priority shipping box size after sale

Selling an item with free shipping, I did not catch that I had selected a USPS Small Priority box when I need a larger size. ITem is sold, and I cannot figure out how to change the box size to get the appropriate label. Can I put the smaller box rate...

Lot shipment, Item will have more than one box

I want to list a lot of 50 items. Will need to be shipped in two separate boxes. Can this be done?

eBay standard envelope and $20 max

I had an auction that closed at $20.50 with $1 shipping. This is over the max for ESE and will cost me near $4 with tracking to ship ground advantage. I was wondering if I give a partial refund of 50 cents, would this now qualify for the ESE shipping...

Wrong address

Hi Everyone & Happy Holidays, A quick question that I think that I know the answer to. I had a buyer buy & pay for an item. B-4 I even packed it up or printed a label, I received a message asking if I could ship to a different address as the ordered ...

Need Help with Shipping Label - Address Issue

I'm reaching out because I'm currently facing a challenge with creating a shipping label for an order. The shipping platform is requesting a house number for the provided address, but the address doesn't include one.I've already contacted the buyer, ...

Trouble with postage

Hi, I'm based in the UK with a UK address. Sending items tothe UK. However, for some unknown reason eBay thinks I'm in the US as it's telling me to send the parcelsfrom a US postal service. Any help would be appreciated

Lithium-ion batteries

I have seen some posts on these boards complaining about the way lithium-ion batteries are being handled by the post office and others. Apparently not all recognize the dangers. While it is not my job or intent to defend the post office you might be ...