Shipping

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Shipping location different from posting

I’m completely frustrated by eBay sellers not being in the actual area they are claiming they are. I just purchased something from a seller claiming to be a US seller located in Pampa, Texas. However my item was shipped from Los Angeles with a USPS t...

Resolved! Buyer gave wrong address, item was returned as undeliverable

I am a fairly new seller, and need some advice. I listed an item with me (the seller) paying the postage out of pocket. Printed the label from eBay, coughed up the postage (basically half the cost of the item). The buyer then messaged me that I had s...

Shipping Calculator No Longer Available, Must Select Shipping Policy

As of last week I was able to use the shipping calculator while creating my listing on desktop to find a flat rate cost to charge for shipping. I ship a variety of items, all different sizes and weights and typically look at the eBay rate that is bet...

no he recibido mi paquete

Yo compre este articulo y aun no lo he recibido, ni he podido obtener informacion del pedido.

Resolved! Shipping calculator says one price, then shipping label gives another price

I always use the shipping calculator to get a rough idea of shipping cost before I list an item to make sure it is worth it to sell the item. I have gotten burned too many times by the shipping calculator. It seems every time I enter the box size and...

Marked down on shipping.

Just wondering if anyone else is being marked down on eBay for delayed shipping? I was at 100% shipping for years and today I'm down to 91%. I go to the Post Office almost twice a day with packages, I have called eBay several times about being marked...

Excess shipping fees

Example:On calculated shipping the buyer pays he's calculated fee of $35. Upon making the shipping label the actual shipping charge is $22 a difference of $13.Ebay has already calculated their percentage fee based on the buyer's paid amount of $35. W...

Resolved! Are Alaska and Hawaii considered international shipping?

I currently have Alaska and Hawaii excluded for shipping. If I change and ship to them, I want to be sure they are included in the new eIS shipping policies so I won't have to pay the additional shipping charges. I assume they are considered 'interna...

Shipping Calculator problems

I want to offer free shipping on a large item I have to sell. To get an idea of how much it will cost me to ship it, I used eBay's shipping calculator. The package is 77 pounds, 47x37x9 inches. I'm mailing it from 62704, and I put 90001 (Los Angeles)...

Advice regarding a strange package

I received an eBay package containing a softcover book of The Hobbit from someone in Missouri. Except I don't know anyone from Missouri, nor have I ordered an packages from anyone in Missouri who's order could've been mixed up with mine. I would simp...

Resolved! Shipping price glitch

Above is the listed shipping price, below is the price when added to my cart. Same deal for many other items. Nervous to make any transaction as I don't want to risk being on the hook for crazy expensive shipping for a small item.

Weird omission when printing USPS shipping label

Just a couple of days ago I noticed when I print out a USPS Priority Mail label, the big letter "P" that appears in the upper left box of the label does not print out. That box is completely blank. I'm talking about the "P" that appears here in this ...

Have I paid for shipping?

I am so confused. I haven’t used eBay much, but I just sold an item. The buyer was charged for shipping. I decided that I would go with the eBay shipping label. When I went through the hoops necessary to be able to get the label to print, eBay direct...

No option to purchase shipping label on item sale today??

Hello, all. I sold an item today for which the buyer pays for shipping. However, the option to purchase a shipping label did not/does not show up? I've sold other items where the buyer paid for shipping and had the option to purchase a shipping label...

Buyer claims not received, USPS says delivered.

Hello everyone. Just as title says. I do believe the buyer but if I refund them than I lose money. Since they opened a case saying they didn't received it, eBay most likely will close it in seller's favor since it was delivered. Does anyone know what...