Shipping

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Resolved! Are Alaska and Hawaii considered international shipping?

I currently have Alaska and Hawaii excluded for shipping. If I change and ship to them, I want to be sure they are included in the new eIS shipping policies so I won't have to pay the additional shipping charges. I assume they are considered 'interna...

Shipping Calculator problems

I want to offer free shipping on a large item I have to sell. To get an idea of how much it will cost me to ship it, I used eBay's shipping calculator. The package is 77 pounds, 47x37x9 inches. I'm mailing it from 62704, and I put 90001 (Los Angeles)...

Advice regarding a strange package

I received an eBay package containing a softcover book of The Hobbit from someone in Missouri. Except I don't know anyone from Missouri, nor have I ordered an packages from anyone in Missouri who's order could've been mixed up with mine. I would simp...

Resolved! Shipping price glitch

Above is the listed shipping price, below is the price when added to my cart. Same deal for many other items. Nervous to make any transaction as I don't want to risk being on the hook for crazy expensive shipping for a small item.

Weird omission when printing USPS shipping label

Just a couple of days ago I noticed when I print out a USPS Priority Mail label, the big letter "P" that appears in the upper left box of the label does not print out. That box is completely blank. I'm talking about the "P" that appears here in this ...

Have I paid for shipping?

I am so confused. I haven’t used eBay much, but I just sold an item. The buyer was charged for shipping. I decided that I would go with the eBay shipping label. When I went through the hoops necessary to be able to get the label to print, eBay direct...

No option to purchase shipping label on item sale today??

Hello, all. I sold an item today for which the buyer pays for shipping. However, the option to purchase a shipping label did not/does not show up? I've sold other items where the buyer paid for shipping and had the option to purchase a shipping label...

Buyer claims not received, USPS says delivered.

Hello everyone. Just as title says. I do believe the buyer but if I refund them than I lose money. Since they opened a case saying they didn't received it, eBay most likely will close it in seller's favor since it was delivered. Does anyone know what...

Resolved! Local Pickup

Hi everyone... I am doing a local pickup for my first time... I understand there used to be a QR code... and in calling eBay understand now buyer just marks it as picked up on his end... thought I read there used to be something we would print off an...

Shipping Charges

Ever since USPS went to Ground Advantage, eBay doesn't seem to be Collecting Enough Postage to Handle packages. I am consistently paying MORE than eBay is collecting. I weigh and measure packages before listing them. I also add a small Handling Fee, ...

Shipping questions

Hi, I have sold a vacuum cleaner and accessories and I'm a little confused about which way to ship it. The package weighs 40 pounds and dimensions are 27x15x15 inches. So I see that one option is Fedex home delivery (buyer selected). It says "on eBay...

USPS lost the package or it is delayed. Now the buyer want a refund. What shall I do?

I live in Sweden but most of my buyers live in either the US or Canada.I only use tracked express shipping with insurance. All of my shipped orders have always arrived but about 10-15% of them still look like they are on the way to the buyer but have...

Resolved! Why can't media mail be used for anything?

They say it's for "educational materials". Aren't all products "educational" by some definition? Or how are romance novels educational but not puzzles and board games? I am all for following rules. But when rules are arbitrary and unenforceable I str...

Seller attempting double-profit with FedEx

I purchased an item from a seller. Item arrived damaged, I contacted seller, he is aware and is sorry for the item arriving damaged. I then open a claim with FedEx, but was denied because shipper must make a statement waiving rights to me so I can ge...

Resolved! Buyer changed shipping option

I’m new to eBay and am frustrated. I sold 3 listings to the same buyer. He paid and I printed the USPS label. I then realized that the buyer changed the shipping option and package I’d ship the items in. The package he chose will not fit the items. I...