Shipping

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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

New Lower USPS Shipping Rates...Great News

USPS Ground Advantage shipping rates have decreased. Great news.

Do Two INRs in a few months hurt my selling metrics?

Hi, I don't know what's going on with the USPS for the last 4 months, but I have two INRs that I just closed with a refund in the past few months. I use professional packing material including a 4x6 thermal label on every package and the invoice encl...

Which service is better to use eBay International Shipping or USPS International Mail

Hello to everyone!I need your advice on which service is better to use eBay International Shipping or USPS International First Class (Priority) Mail.Thank you for your time!

Resolved! usps shipping charges

Typical newby here, I sold a $783.00 item, eBay set shipping at $13.20. I was required to have a signature and I thought insurance was prudent. total was $22.37 a difference of $9.17. Do I have to eat the difference? I will charge more for shipping i...

How do I find out the USPS options in a new city?

Where I live right now the post office front door is open 24 hours and I can drop off a small package by opening a small door and placing the package in there. There are two other locations, a grocery and a pharmacy, that have mailing stations. From ...

eBay International Shipping rate tables??

With the recent postal change, eBay now uses both weight and dimensions for shipping rates to customers. Alas, we've never entered dimensions (on eBay, we do have in our own database). I figured out how best to handle this domestically, however this ...

Shipping?

It always gives a long shipping deadline on ebay..i want to change to 3- days..with same day shipping..how can i do that?

Resolved! Item recieved by buyer but not scanned delivered INR case open

The buyer opened an INR case yesterday and then got the item delivered today. I know this because they sent me a message through the open case saying they just got it delivered. The problem is the tracking has not updated to delivered and still says ...

Ebay USPS Flat shipping rates versus regular Flat shipping rates

I will be trying to sell some items in the near future and have a question about shipping for USPS flat rates (envelopes, boxes etc). My understanding is that ebay rates are less then the standard shipping rates. Does anyone know where the ebay rates...

Resolved! Shipping to Hawaii excluded.

I have Hawaii excluded in my shipping preference but someone from Hawaii won an item I had up for auction and I am not sure what to do. Do I ship it or contact the buyer and let him know I don't ship to Hawaii and refund the buyer. This is first time...

Buyer started item not recived case and got fully refunded and then recived the item.

Buyer bought item that was delayed due do the end of year and overseas shipping. buyer started a item not recived case and got fully refunded and then right after that item was delivered. ebay deducted the full refund from my account and buyer is not...

eBay Global Shipping not resolving customs issue

I purchased an item from the UK to be shipped to the US through the global shipping program. The item is stuck in US customs because one form is missing. UPS, the US carrier, has reached out twice to resolve with no response. I have contacted eBay th...

Buyer started not received case

I sold a jacket to a customer overseas. I paid the hefty shipping cost, advertisement fee and eBay fee. It arrived on-time, they attempted to deliver it and collect customs from the customer without success. The customer filed a claim that he didn't ...

Shipping multiple boxes

I am selling something that requires shipping in 2 boxes. How do I add the weight and size to the shipping cost?

My package is stuck in Mamphis, TN

Hello, Usually I send all of my packages from Egypt to the US using FedEx. However, I'm currently facing an issue with my latest order. Upon checking the FedEx tracking number, I noticed that the last update was on January 18th, stating that the pack...