Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

USPS SCAN form questions...

I've always been extremely lucky with carrier pick ups and workers at the PO counter. I've almost never had anyone unwilling to scan my packages. I am always helpful and make it as painless as possible (Carry my packages to the mail truck or lay them...

Tracking shows that the item was delivered

A case was opened by the buyer claiming that he did not receive the item, but the tracking shows the delivery.When the case went to the support the case was decided in favor of the buyer.I appealed the case and it was rejected, ' Where is the justice...

The Freight Forwarding experience.

On Monday, I've been dealt with a freight forwarding situation. I've told the buyer that it's no longer my responsibility to ensure that item be delivered and that they should contact the freight forwarder with the address listed. Today, the buyer me...

Order not right

I just ordered 3 boxes of kidney patches but the invoice says One 34.95 , I am sending the package to my brother’ s address. I can’t find any record that I bought it. I want to make sure that he gets the 3 boxes for the 34.95 instead of 1.Can someone...

Shipping

hello. I need help in relation to a shipment that I made and it has not arrived. I have tried to contact eBay but have not been able to. What do you recommend me to do? Thank you

Resolved! Can I get a refund for shipping cost after I paid out-of-pocket when free shipping was available?

Sold and shipped a pair of basketball shoes, but hadn't realized a shipping label was provided. Shoes were being sent to an authenticator first. Is it possible to get a refund for the shipping fee that ebay charged on my order? Otherwise I've paid tw...

Meaningless "Order status" page: Paid vs Posted vs Delivered

Yes there is more granularity to be seen if a tracking number has been assigned for an order but not all items are shipped with tracking enabled. The Order status page is currently not serving either the Vendor or the Buyer in any meaningful way.The ...

eBay vs AustPost tracking 2023-08-18 134700.png
User avatar by Explorer
  • 766 Views
  • 1 replies
  • 0 helpful

What "carrier" is this??

Never seen this before, and it's not among the options in my drop-down of tiers/carriers on my listing pages. Incidentally the seller sure has a lot of bitter neg/neut comments about shipping, and that's despite them being a TRS somehow.

36C1B67D-7128-4C73-95A0-663488B087A4_1_201_a.jpeg
User avatar by Rockstar
  • 553 Views
  • 25 replies
  • 0 helpful

Resolved! Very confusing Shipping Policies

I just tried to make a small change in the description for one of my listings, and upon submitting the update, I got the following notification: It looks like there's a problem with this listing.Shipping policy - You've provided an invalid shipping p...

Package Damaged in transit

Hi All, I need some advice. I recently sent a framed autographed jersey, and the glass frame was cracked in transit, and the jersey became loose. I packaged the frame through professional sand sent through UPS, but don't know how to proceed with my c...

User avatar by Pathfinder
  • 248 Views
  • 11 replies
  • 0 helpful

seller, scammer, shipping and tracking

what do you do when you buy a item and the seller gives fraudulent shipping and tracking information, says the item was delivered , i contacted fed ex and opened up a case pertaining to this shipment, fed ex stated that this tracking number was not s...

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