Shipping

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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

Mail Delays

I had 7 packages ship out on January 9th. They had no scans nor showed any movement until January 18th. USPS sent me a confirmation email stating they were picked up on the 9th & we had a video capture of the pick up as well. Anyone else experiencing...

Getting charged more shipping

I'm confused.Maybe someone here can help us as we must be doing something wrong. We sell something. Let's say it's a large package, 42x6x6 . Weight 5 pounds. Ebay shipping will say $19 from our address to theirs and then we ship it.3 days later in my...

Resolved! Calculated shipping and Ebay rates

I have always used fixed shipping in my listings (using the eBay rates) . I'd like to start using calculated shipping but the calculated uses retail USPS rates and can be WAY more expensive tha the eBay rates making my item(s) more expensive compared...

printing shipping label. Wrong orientation and no opportunity to change settings need help

Need to know how to change paper size and orientation on ebay shipping labels. Buying one does not give me any options to change anything just produces download with wrong paper size and wrong orientation.

GLOBAL SHIPPING OUT OF ENGLAND ;;;; DO NOT USE;;;;;

TO MAKE IT SIMPLE ..I BOUGHT A SMOKING PIPE FROM A UK SELLER WHO SENT THE PACKAGE THROUGH ..GLOBAL SHIPPING... YRSTERDAY SAT 28 I RECEIVED AN EMAIL THROUGH EBAY THAT GLOBAL SHIPPING HAD DESTROYED MY PROPERTY WITHOUT ANY PRIOR CONTACT ..STATING IT WAS...

Selling to someone in Europe. Combined shipping for 2 items. How do I determine the shipping?

A person replied to my offer for a charging station and wants to buy both now. He lives in Europe and said he noticed the shipping cost is $60 and he usually pays $35. (I have calculated shipping on.) I have no way of knowing unless i have his addres...

International shipping automatic opt out even after turning it on

Hi, Im from Denmark and Ive created some listings on ebay.de as there is no Danish ebay site. Ive created a cost table that includes prices across all countries to make it easier to ship internationally. However, whenever I turn on international ship...

eBay mailing labels/tracking/no delivery

Does anyone else have a problem with eBay's shipping labels not getting the tracking updated, and then, buyers claiming they did not receive the item? Recently I have had a few items not have any tracking updates, at all, and I've had to refund the b...

‘Seller won’t send item to United Kingdom’ but he does?

Trying to buy an item from the states to be delivered to the UK. I get a pop up upon going into my cart that says ‘Unfortunately, this seller won’t ship to the United Kingdom”. Which is odd because other items on the sellers store are eligible to be ...

Wrong Tracking Number

Hello. I made a huge mistake and need help please. I didn't put the correct tracking number on an item that I already shipped. What can I do to correct this?

Per my USPS PO Clerk, Here's the Scoop on the Houston/Missouri City TX Mail Delays

I've seen other posts about Missouri City/Houston scans and processing delays. I'm experiencing major delays on seeing any movement of my last 3 parcels due to the fact that (YAY ME!) Missouri City is apparently my "new" sorting facility because "we ...

Advice on a Shipped, but delayed, Item that a Buyer wants Refund for.

I am a seller in PA. I sold a coat to a buyer in California on 12th Jan. They paid on 14th Jan and I shipped it ground advantage on 16th Jan. The estimated delivery date was 22nd Jan. The buyer messaged me on 23rd Jan, letting me know that their pack...

Houston Sellers: Are Your Packages Experiencing Severe Delays or Missing?

sellers in the Houston area of Texas, are any of you experiencing significant delays or lack of updates with your recent USPS shipments? I’ve encountered numerous packages with no updates, facing delivery issues. Surprisingly, even packages within Ho...

There is no Seine et Marne in the French province in the eBay address.

hiI am trying to order from France on eBay, but the Seine et Marne region is not registered in the province section of the French address. What should I do?

What's the difference between eBay International Shipping and eBay International Standard Delivery?

Hello to everyone!I need your advice on what's the difference between eBay International Shipping and eBay International Standard Delivery.Thank you for your time!