Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Forgot to include the Reference # when shipping to the Global Shippind Center.

I forgot to include the Reference # when I mailed to the Global Shipping Center. How can I correct my mistake?

Post Office holiday

Just a heads up. Monday the 15th is a federal holiday and the post office will be closed. MLK day comes early this year. 3rd Monday and all that.

Allowable Label Size

What is the smallest pre-paid printed label size that USPS allows? TY

Shipping rates incorrect?

Has anyone noticed they are being charged incorrect shipping on their sold item? This week I had an item ship media mail and I have my listing set to charge calculated, however, I was charged $1.05 more than the buyer! Had another one today where cal...

Shipping questions re: packaging/changing weight costs

Been with eBay since 2001 and have sold a bit here and there over the years. I'm mostly using my phone and the app to list and I'm have a few questions. I used to be able to change the shipping after buyers pay if the weight went up or down after I h...

USPS NIXIE problem

Anyone receiving a lot of "NIXIE" returned to sender mail back while the recipient addresses are correct?

Rollo printer label printing too small, how to fix

I just purchased a Rollo wireless printer, but my labels are "tiny' and printed sideways. How do I correct this, anyone know?

Shipping package details

Just today I noticed that I don't have the ability to select package details (dimensions, weight, etc.) I have noticed this on multiple individual items that I sold yesterday and today. It doesn't look like I can select package details on either the ...

What is the Best and safest way to ship Magazines, Booklets, brochures ,ect.

I have always shipped everything priority mail even items such as what is noted in title. With shipping cost climbing so much over the last few years I am looking at a more cost effective way to ship.My biggest priority has always been to make sure i...

Wrong address from eBay.

eBay has sent item to old address even though I have updated my new address AND deleted old address.Why can't I speak to agent & why my problem area is not included on eBay site (contact)....shabby customer service, so unprofessional

USPS Flat Rate Priority Box -- not showing up as an option for my items?

None of the USPS flat rate Priority Mail boxes are showing up as shipping options for my items. (Not all listings; just some.) Anyone know how I can override whatever is happening? I've tinked with weights/dimensions, but still not getting a flat rat...

USPS Tracking Number not being saved

It appears that the USPS Tracking Number is in the item information, but when screen is refreshed is has disappeared! eBay says that I am late on shipping, but I shipped same day of sale! What is the issue?

My tracking hit a new low : 68.39

I am Top Rated....current seller level...Above Standard...whatever that means.Tracking uploaded on time & validated brings me down to 68.39.And everything else at 0 with no problems.I just feel some like making money off of tracking even when trackin...

I'm a little confused on the eBay international shipping combining items rule

Combined shipping is now available with eBay International Shipping Just got off the phone with a eBay rep, that spoke poor english, telling me that this is not available yet. The link was posted on December 6, 2023. She could not tell me what catego...