Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

ebay not letting me add a shipping option to my listings???

Whenever I attempt to add a shipping option to my eBay listing, the shipping options automatically get removed after the page reloads. can someone plz tell me how to fix this? look at the GIF below to get a better understanding of what I'm trying to ...

Resolved! UPS keeps damaging our posters, always bending the strong tube almost on purpose it seems

They have no idea how to transport movie posters in mail approved strong poster tubes. Had 3 poster damaged in the last month. When USPS handled our posters, 1 one was damaged in five years. We then doubled boxed them with the poster tube inside anot...

Error with eBay standard envelope label printing

This has happened with several of my recent trading card sales. I have the eBay standard envelope option for shipping. The cards are listed in the trading cards section, valued under $20, and meet the weight requirements, however when I try to purcha...

A seller trying send me an a replacement and it’s in a bay facility and not being shipped!!

The seller tried a lot to reach someone at:GLENDALE HEIGHTS, IL US EBay facility but with no success the company of the item sent a brand new to eBay but eBay not respond to our any of our inquiries what am I supposed to do and why ain’t any customer...

Shipping weight error and buyer said it was paid uncorrectly

So this was a error on my part, i must have either forgotten to replace the weight after listing the product or messed up when i print out the label. So the buyer got his item and paid for the shipping rate. I remember i had it listed as 7.5 pounds. ...

Shipment tracking

My Purchase History link NO LONGER has a link to track my purchase. Has it been moved somewhere else? Also the "BELL BUTTON" in My eBay no longer opens.

Missing packages on mail

I am loosing about 3 items on mail, my customer never got it, and know I have tree more item that no tracking information. Whats going on , I am thinking no to sell anymore

Changing from first class to ground advantage

I am still working on changing all of my listings that offer first class shipping to ground advantage. It's taking me a long time, because it isn't just changing the shipping type. In every one of my listings, I have a statement at the end that says ...

Resolved! Bulk Shipping Labels Page should default to an Economy Service Not Expedited! (I only offer Economy)

For some time now I've only been offering FREE ECONOMY SHIPPING on my listings. Lately when I go to print my ECONOMY SHIPPING labels for the 15.9 ounce package or less, the Bulk Shipping Labels page should default to ECONOMY SHIPPING service such as ...

ground advantage advice

I have always shipped my light items First Class. Ground Advantage is confusing to me. Seems like the shipping cost more. Not sure what to list for shipping on Ground Advantage...advice would be helpful.

international shipping ?

I'm in Florida, I have a buyer in Australia asking if I would ship to him in Australia. Can you give me direction on how I could handle this.

Question - USPS - Accepted my Item and no more tracking updates.

Question - I shipped an item on September 15th and dropped it off at the counter and got the label scanned. Since then no updates on tracking just says item in possession . I started a "find my package" on Saturday 9/23 and they haven't found it yet....

Resolved! Free shipping with a regular envelope

want to sell a short length of trim in a regular envelope with a stamp and free shipping. it isn't in a category for the ebay standard envelope so that option isn't available what shipping method should I select as i don't want the buyer to think I a...

Empty box received - what should I do - I contacted seller

empty box received! What should I do I contacted seller

Warning UPS says ebay requested a package returned while enroute to buyer

New one on me, but shipped a package to TX from MO, 1st scanned said "business closed" except it was a resident not a biz, 2 hours later its scanned "sender requested return of package". I called UPS, which I had to request Tech support because there...