Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

USPS losts my package

My package (Ground Advantage) to Buyer has no update after 02/26/2025 (and last location is at GA distribution center). The buyer wouldn't want to wait so she filed a claim of "not receive the package" and I had to fully refund within the time period...

UPS Ground Saver Liability only $20???

When did UPS Ground Saver liability drop from $100 to $20??

Resolved! Cost adjustment

Hi Everyone, I received a message from ebay that U.S.P.S. has filed a cost adjustment on one of my eBay labels. U.S.P.S. says that the package was just under 15oz. when it was actually under 4oz. & verified at the P.O.(A few fishing rod tips bubble-w...

Underpaid shipping charges from UPS and Ebay

A few weeks ago I started receiving "underpaid" billing invoices from Ebay on my shipments. Never got these before and no explanation came with the amounts shown on my "account". Called Ebay and they said call UPS. Called UPS and waiting and got noth...

default shipping option!

soooooo frustrating!!!!this annoying new ebay shipping procedure is awful!!! i have several items relisted and every time i select relist the simple shipping auto selects!! this is not what i want, i use one particular shipping method for all my list...

USPS Reminder to Schedule Redelivery of your item

The tracking of an item I shipped has the status of "Delivery Attempt: Reminder to Schedule Redelivery of your item" Apparently, a delivery was attempted but unsuccessful and now has the status of above. They will do another attempt today and if unsu...

Resolved! change shipping times

How do I change shipping times on orders?

Email or Phone number to Contact for Being charged Overages for Packages

This should be simple but I know its not, eBay loves to hide behind their wall of secrecy but I need to speak with someone as I got charged overages on a package that weight a couple of llbs $18 over and that is unacceptable. Yes I searched all over ...

Jumping Through hoops to ship to Mexico.

I just read the new notice about all the changes involved in shipping to Mexico....and simply am not adding more to the work load...and sales to Mexico is fractional...so Bye Bye.

Display Lower Shipping Cost To Customer

Ebay is going to make visible to the customer the discounted price I pay for shipping by buying my labels from eBay on May 17. I can ask them not to. Should I?

Cincinnati USPS distribution Center

I've just returned from my local post office to drop off parcels. I raised an issue that I ran into with a buyer that had not yet received a parcel that was picked up from my residence by USPS on January 13th. the representative at the post office in...

How to resolve mistake when printing labels

Hi, Customer purchased 4 items. He wants them combined into one package. I mistakenly chose to "combine" when printing the label as I thought it would combine them into one label/package....but I got four labels. Is there any way to correct this with...

Resolved! Shipping charges

I recently sold an item and charged the buyer for $7.99 with USPS Ground Advantage. Upon checking it later on I found that I was charged $30.87 for the shipping label. I live in NY and shipped the item to California, it weighed less than 2 pounds. I ...

HOW TO CHANGE SHIP FROM ADDRESS

I was trying to figure out how to change ship from address as a seller and I saw that people were having issues. This worked for me! When on the Home Page: 1) hover over you name in the top left corner2) go to "account settings"3) under "personal inf...

return shipping

I need some input on policy please. I sold a vintage lighter, in it's original box. I noted in the description that it has no fluid in it and doesn't spark. The item as listed "as is". A buyer contacted me and asked if it holds fluid. I told him sinc...