Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Buyer informed me his address is off by 2 (already shipped)

The title describes the situation. The buyer is newly registered with 0 feedback. The item is a relatively common and inexpensive vintage camera. He noticed that the address was wrong when he got the eBay confirmation letter. I am pretty confident th...

Refund given due to lost package , customer received it 10 weeks. Can I bill them?

I mailed several packages usps. 10 weeks ago. Customer filed item not received and I refund them-I filed with usps to find lost items and filed claim for my loss. Well today customer said package arrived! Can I bill them? How would you even do this? ...

How to calculate shipping in listings with variations??

I have been doing this for 20 years, but it seems some things I just can't figure out for myself. I want to list like items in one listing with variations - specifically dinnerware and glassware. The problem is some items will weigh a pound to ship a...

How do you file a claim for a package that I shipped and USPS destroyed the package and contents?

The label was purchased through eBay and was USPS ground advantage with up to $100 insurance included. It was a $32 item.

Shipping Labels

Get error message when trying to buy label. Bought one 30 minutes ago, but now constant error

Bulk Shipping Label Thermal Printing Issue

Three days ago i had an issue arrise with printing bulk shipping labels. I currently use a zebra thermal printer using 4x6 labels. Been using bulk printing feature for years without issue. Now when I got to print the labels in bulk its showing 2 labe...

Buying on eBay and paying using PayPal

I want to purchase something on eBay and paying using PayPal but I want it shipped to and different address that I have stored in my PayPal account but it won't let me change to a different stored address

Shipping Required timeline

The fact that ebay has a requirement that sellers ship the item in a timely manner is a joke !I currently have (6) items I bought and paid for on 10/31/23 and 11/01/23. They all show this information:Order shippedOrder date:Oct 31, 2023When you click...

How to set "pay from ebay balance" as the DEFAULT for all shipping methods instead of 'paypal'.

Or at least for default for all that ebay allows (USPS, ebay international, etc). Currently, may default is Paypal, and I do not see a setting in my account that allows me to select 'ebay funds'.

Tracking USPS in possession of package for 10 days now 😩

I mailed two packages on 11/29. Thank goodness I had the clerk scan as receives. No other movement / tracking since. I’m in the Midwest… Is this happening to anyone else?

Pitney Bowes label return address

This is kind of stupid but when I print a label, my own name is now shown on the return label, not my eBay name? I cannot even see where my personal name is in the files, maybe it was when I registered as an eBay user (could it have been in 1997? LOL...

Buyer purposely refusing to sign for purchase. No recipient found.

Buyer purchased items valued at $1100 that is comprised of scientific equipment with a no return policy. After the shipping label was created and the items already in transit I see a message from the buyer requesting to cancel the order because they ...

Negative Feedback In Regards to Shipping Issue Outside of my Control

I haven't posted on this board much in the past 3+ years I've been ebaying, but so far my topics have been about how to deal with negative feedback and the issues with eBay standard delivery. Today, after nearly 2 years from my last post, I'm here to...

Priority Mail package tracking shows "arriving late" for almost 2 months

I just got a message from a buyer who told me they haven't gotten their package yet. I checked and they are correct and apparently SUPER patient because the tracking shows on Oct 17 that the package is "in transit to next facility, arriving late." Th...

Shipping Empty Boxes

Hello everyone... smile... I am some collectible empty boxes and am trying to figure out the best and cheapest way to ship them... I am thinking a padded envelope might be an option... concerned about the box being damaged during shipping... I could ...