Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Cardboard Perforator

I make a lot of custom size boxes from large flat pieces of cardboard. Attached is a pic of the cardboard perforators I have been using for the past 7 years. Still work great. I am looking for something that might have a larger handle that would requ...

I offer UPS to Canada, Ebay charges the buyer for it, but makes me use a more expensive service!

This makes no sense to me. When building a listing, I decide to offer UPS to Canada since some people there have told me they prefer it. And in the little shipping calculator it provides a price based on my dimensions. So I know it's possible. Lo and...

Resolved! My listing ONLY offers USPS GA but label page only shows UPS & Fedex options!!

I know this happened once before and it was an ebay 'glitch' that was fixed, but this time I haven't seen any posts about it so maybe I just got lucky and am the only one hit with it? I've sold several of this item from this listing over the past wee...

All of my shipping has been changed to EIS including domestic media, ground etc.

I offer free shipping in the U.S. and it includes priority, ground, media BUT eBay has changed it all to Ebay International shipping.

Courier doing local pickup on my behalf.

I would like to purchase something in Europe thats no longer manufactured and hard to find. Unfortunately the seller was unwilling to deal with international shipping and i was exploring the option of arranging the courier on my end to handle all the...

I am a seller and I mixed up two orders, one of which was Global Shipping

I mixed up two orders. One was worth $120 more than the other. The buyer who bought the cheaper item let me know and started a return. The problem is the buyer for the second item is in China. I shipped to the drop spot for ebay international and it ...

Different shipping locations excluded by two listings that have the same shipping policy - why?

Hi, newbie seller here, please be patient with me as I try figure things out, I have two items for sale with the exact same shipping policy selected, but whose listing pages exclude different locations from each other. Why would this be the case? Bot...

ESUS tracking/eBay Delivery Services

I know it's been discussed, but I'm tired of trying to send feedback directly to eBay about this.I'm about to have to completely stop using sellers that ship with eBay delivery services. I do a lot of trading card purchasing so in theory the discount...

Resolved! Shipping Business Policies Are Driving Me Nuts! Help?

I came back to selling a little over 2 yrs ago and set up a store (much had changed). I created a shipping policy (I think I did haha) but I sell many different types of antiques/collectibles and am very concerned about saving my buyers as much as I ...

Marked As Shipping

So I recently started a listing for a digital code for xbox, and when someone purshases it i'll send the digital code through ebay messages and i'll mark the order as shipped.but the customer already got the product/code And when i go to payments, my...

Guarenteed Authenticity insurance to Authenticator.

I don't sell many authenticity guaranteed items but I was wondering how insurance should play out for items lost going to the authenticator. So with this program eBay provides a FedEx label that ships to the authenticator. On the FAQ, it doesn't ment...

I cannot change USPS media mail rate

I sell primarily books and am trying to list a few more today. I go to try and change the amount for the media mail and it is stuck on $3.92, will not let me change it to a different amount. Anyone know anything about this? thanks

Does "Delivered to Agent for Final Delivery" count as delivered?

My item was shipped USPS to a Portland address that apparently is a freight forwarding service. The tracking says DELIVERED TO AGENT FOR FINAL DELIVERY. That was three weeks ago; there is no additional info added when I check for a tracking update. N...

Resolved! Buyer provided wrong address. Item was delivered and is not being returned to sender

Title says it all. The buyer provided me with the wrong address. Immediately after placing their order. I printed a shipping label, packaged the item along with other orders I had and drove off to the UPS Store. The buyer did send me a message afterw...

Shipping to Tanzania

I have won items through bid but they cannot be shipped to Tanzania via Post Office Box (P.O Box). I had previously bought items from ebay and they were shipped to Tanzania through USPS