Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

ebay buyer not responding to messages on the return request or accepting partial refund offered

so this ebay buyer bought a bunch of mixed random colored snails from me and without contacting me first, opened a case saying the "item is not as described" as she claims that the snails I send were all "brown" and did not have any other colors yet ...

I drove the item two States to deliver it myself

The buyer paid for shipping and it was twice the cost if I in fact did ship it.Rather than bill the buyer the extra, I drove the item myself to a delivery point at the persons requestand spent only half in gas to do so. Now, how do I coolect the ship...

Hi

I can’t find order 11-1129896102 where is it

eBay international shipping hub for selling small dollar postcards

I sell vintage postcards.Recently I started offering them to international buyers.I only need to send my postcard sales via 1st class letter, and I dont think the ebay shipping hub has that as a choice. I had a buyer from Italy. Ebay international sh...

Free shipping

can we ask for free shipping to paid shipping

Resolved! Late Shipment Rate

Been selling about 3 months with about 100 sales. Looking at the seller hub late shipment rate I was dinged for a late shipment that I do not agree with. As a rookie on my first shipments I created multiple labels and settled on the final version and...

Seller asking for my name and address to ship items.

I bought 2 games from a seller in Japan and after I had already purchased them, they asked me to give them both my full name and adress in English. I was confused since I thought they could just copy-paste the information that was given to them onto ...

Going to another country for a work trip.

Dear members I will be travelling to another country for a work trip from 22nd March to early April. I have in the meantime requested my local post office to hold all incoming mail addressed to me (including my eBay orders) until I return from overse...

Counterfeit item

I recently realised I bought a counterfeit product on ebay, but the seller is adamant that is not, but several customer services affiliated with the brand have all said it is counterfeit, now I'm supposed to surrender the items to them but I've expla...

Free Priority SHipping tape

I was reading old blogs last week. It referenced that you could still get the Priority Packing tape from the PO. I though what the heck lets see if we can still get it. SO I called 1-800-275-8777 USPS. I asked if we could still get the Priority shipp...

Shipping

Has anyone contact details for Ebay, I am having trouble with a seller not recognising my postal address and I cannot pay for an item that I cannot receive.

I have been unable to change/edit my shipping cost when I list today.

I have been unable to change/edit my shipping cost when I list today. Are any sellers having this same problem?

Resolved! Question for Sellers Who Use Letter-Track.....

How long does it take before you usually start seeing the tracking information? I dropped off two size A9 envelopes early this morning at the post office using Letter-Track. I also dropped off a package with a media mail label. The media mail is alre...

Lost package with ebay purchased shipping label

If I have a package that has been "lost" (stuck with no updates for more than 10 days in Puerto Rico). . . and I filed a request with the USPS, what would the next step be? My buyer is being patient but at what point do I refund him? Also, it was wor...

UPS Insurance pay out

I do not normally bash a business but dealing with UPS with a item that they destroyed and it was insured now I am getting a huge run around by UPS. The website will not allow a claim to be made and there are no good phone numbers or email addresses ...