eBay Help
patternsaver
Thrill-Seeker
Community Member since ‎03-10-2008
‎12-26-2025

User Statistics

  • 110 Posts
  • 0 Solutions
  • 32 Helpful Votes Given
  • 200 Helpful Votes Received

User Activity

Buyer claimed item not delivered; tracking shows it was. How long till this closes?

12-10-2025
A buyer purchased an item on Nov. 19. Tracking shows it was delivered 11/26 but buyer says she did not get it and filed an item not received case on that date: 11/26. She lives in an apartment.The postage was run through eBay but I added the tracking...

Buyer says item not delivered, tracking shows it was

11-27-2025
A buyer just filed a claim that their package was not in their mailbox though USPS tracking shows it was delivered. The tracking number is already in the eBay system since I generated the label through it. My options to respond to the claim shows the...

Listing removed for policy violation. How do I remove it from my list?

04-20-2025
I listed a vintage baby bunting set (fleece bunting with satin hood & matching sweater.) Ebay removed it for a policy violation...something about the hood which made no sense, but whatever. I know not to even try to argue with eBay about it and certa...

New day, new reach matches! Newscam? Supposed message from EBay

04-13-2025
I received an email with a header about a new listing of a rubens head vase that is supposed to be from EBay. Under the header is a the line in bold: New day, new search matches. Under that is the picture of the item and the price. I do not collect t...

How do you answer buyers asking whether you can reduce shipping costs?

12-01-2024
Occasionally I get a message from a potential buyer asking me if I can reduce the shipping cost on a single item. My listings have a set shipping price for light weight items or a calculated price for heavier ones unless the price includes shipping. ...
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