Shipping

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ESE updated

My ESE packages have updated! The tracking on my ESE packages is know correct, how about yours?

I've always been happy with the eBay boxes purchased with my store credit, but the latest batch were cut poorly and have gaping holes in all 4 bottom corners. Wondering if anyone else has had issues with this size box: 6" x 4.75" x 4.75" I'm shipping...

How do I open a case against a seller?

I'm following their instructions to the letter and have yet to see the magic words "open a case" where all the help articles indicate they should appear. Can someone direct me to a page or link that I can use to open a case?

Resolved! Buyer wants me to wait 2 weeks to ship, whats the best way to do that

A buyer asked me to hold a item and wait 2 weeks to ship it, if i mark the item as "shipped" can i come back, and buy a label through ebay when its time to ship that item even tho i already marked it as shipped?i just dont wanna get dinged by ebay on...

Shipping policy

I need help with our shipping policy.

eBay International shipping rate chart

There used to be a chart showing all the countries and the zone they were in and another chart showing the cost for packages of different weights for each zone. I cannot seem to find those charts. Can someone send me a link to them? I would greatly a...

custom form and small package

I have a buyer from Australia. My package is a small 6x2x2 box. I am going to use the small usps form and the small usps envelope that holds the custom form. Is it okay to wrap the custom form + envelope around the box. The bottom will almost meet th...

Fed Ex Dimensional Weight Divisor 139 or 166?

eBay lists a dimensional weight divisor of 166 for FedEx, Fed Ex web site has it at 139. Many posts here on this forum warn of Fed Ex overcharges. (shipping cost adjustments after the fact) My package 15x12x10 actual weight 7 pounds USPS/UPS (15x12x1...

Why does ordering shoes from Ebay take so long

Hello there, So first time experience ordering shoes from Ebay and was curious if anyone else out there had a similar experience to mine. I ordered two pairs of shoes from two different sellers on February 24th 2023 and one pair is expected to be her...

How do I ship to Australia when I can't produce an invoice?

First time that I've sold books. Winning bidder informed me that he/she lives in Australia and wanted combined shipping. I'm getting the cost at the P.O. tomorrow, but how do I bill the buyer when Ebay won't let me send an invoice?Many thanks with he...

Resolved! Item shipped through USPS never arrived, Buyer wants refund. Advice needed!

I shipped an item worth $95 using Ground Advantage, purchased the label directly through eBay. It's now 54 days since I first dropped it off and I still haven't seen a tracking update since January 20th (Currently March 2nd.) My, (frankly very patien...

No Tracking on First Class can cost you your Top Seller Rating?

I recently lost my Top Seller rating because I sent items weighing only 2 oz. through First Class and not Media Mail, which saved the buyer about $4.00 The post office does not have Tracking on First Class, and ebay requires a tracking number to keep...

Resolved! Shipping label receipt

Does anyone know how to get a receipt for USPS shipping labels. Ebay says they do not provide them, you can not go your local USPS an get them. When printing label you are suppose to be able to go to the change section under the buyers info and check...

Resolved! Ebay Closed My Return and I Never Got My Refund

I opened a return because the seller sent me a different item than was pictured. Got an email from Ebay saying the seller should respond for the next step. The seller never did so eventually I had a look in the resolution center and the status was so...

There are no services available to ship from this address

I started selling on ebay yesterday. I sold one of my items but when I go to print the billing info under services, it says: There are no services available to ship from this address. please help me