Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Does eBay accept IMb as reliable Tracking?

IMb = Intelligent Mail® Barcode It's the small barcode above the addressee that allows USPS to track packages through their system. Often, sellers need third party companies to access the information of IMb locations for a small fee. If a buyer submi...

I got hit with FedEx "underpayment" charges again today! 4/4/24

It's not like I can afford to keep having this money taken away, then paid back a week later!If this keeps up, I just can't use FedEx any more...

When will we be reimbursed for FedEx blunders?

And when will it be safe to ship FedEx again?Massive upgrades last week and again today. NO reimbursement yet.Just entered a package. 83 lbs (31 x 13 x 11) FedEx quote: $74.25If I change the dimensions to (31 x 13 x 12) just to be safe, the quote is ...

Not able to ship to certain countries?

Hi there! Lately my customers in France and UK are unable to ship through the international shipping program. I spoke to eBay several times and each time the answer is different. I have never "excluded" any countries from where I would ship to. Ebay ...

Issues at USPS` Distribution Centers in Florida

Usually, it is once in a while issue, but recently, I`ve had quite a few lost packages in Florida. For example, Miami Distribution center - no movement since September 1; Lake Mary Distribution center since September 24, etc.What`s going on in Florid...

item damaged in transit!!

We sold and shipped a beautiful lamp!! Buyer contacted us today the glass is broken and metal bent!! We packed it well and shipped it?? What do I do now??

FED EX CLASS ACTION LAWSUIT

WE ALL KNOW THAT FED EX IS PULLING A SCAM AND OVERCHARGING ON LABELS. IT HAS BEEN GOING ON FOR A FEW YEARS. EBAY ACKNOWLEDGED THAT EMAILS WENT AROUND AND THEY ARE AWARE ON A RECORDED CONVERSATION. THEY CHARGED ME AN OVERCHARGE OF $54 ON TOP OF SHIPPI...

Resolved! Fedex and UPS overcharge

Hey fellow eBay sellers, I've got to vent a bit and see if I'm the only one scratching my head over here. Remember that email from eBay back in September 2023 about how they were gonna start charging us for FedEx and UPS shipping labels right when we...

FedEx consistently overcharging on shipping labels despite the exact same dimensions and weight

Good Morning! I've been selling on eBay for only about the past two years and it's been quite the experience, given the nightmare of the managed payment system rollout as well as other shipping issues. The latter half of last year i started having se...

FedEx Shipping Yet Again!

Got charged over $150 in adjustments again today! This happened the other week so all we have been doing is rounding up a lot more. Is eBay’s shipping tool not working properly now? Like what is going on? Over 20 years on eBay and this is year has ju...

FedEx & eBaY Rate SCAM - Dimensional Weight

So, when selling larger items I usually use FedEx due to the shipping rates being much lower. Two times in the last week I get a shipping adjustment email from Fedex/Ebay. Apparently Fedex is now applying a concept called Dimensional Weight which cha...

FedEx Overcharging

You have to login an chat with a live agent HERE to get a refund on these adjustments. I don't think they'll actually put you on a refund list unless you ask. I have several adjustments adding over $300 and they said a refund to all of my FedEx label...

Fedex erroneously making charge adjustments.

I just got hit with hundreds of adjusted charges. The ridiculous thing is, I'm being up charged for my package being UNDER the weight I put. Something is clearly wrong here. Ebay do better.

Shipping scam. Why is Ebay quoting wrong shipping prices in the postage rate calculator then chargin

never had this problem of Ebay overcharging FedEx shipping quotes from poster Drake calculator until they started grabbing payment as soon as label is printed. Scam by FedEx or Scam by Ebay spoke to FedEx and said it was on eBay and we all know it’s ...

FedEx lying about weight then charging extra

This is the second time in about 6 months that my account was charged extra because fedex added about 10 pounds to my package. Yesterday they charged me an additional $10 and claimed my 5 pound box was 14 pounds! It was in the original retail packagi...