Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Canada's Postal Mail service is on Strike

HI: all just wanted to post that the Canadian Mail service is on strike . So there are going to be long delivery issues for mail and packages .because they lock all mail in secured warehouse's during the strike . This standard practice when their emp...

Resolved! USPS Ebay Deliveries with Postage Due

I've had two Ebay deliveries in the last 10 days with postage due. Yesterday I called the post office to get clarification and thought I'd share what I learned... These deliveries were very small items shipped as First Class Parcels using Ebay's labe...

Resolved! Customer saying never received package

I sold 2 pairs of women Levi’s jeans . Provided tracking number . Tracking number says delivered in/at mailbox on Thursday, September 11. As the seller I don’t know what I’m suppose to do?

Some of our auctions are changing from Fed Ex Delivery to Home Pick Up Delivery for some reason

Does anyone know why this is happening? Thanks!

Resolved! HS tariff code Austrailia

I sold a used lawn mower part to a buyer in Australia and I need help finding the correct HS tariff code. Thanks

eBay Shipping Labels

Hello. If I set a fixed shipping price on a it do I get a discount if using eBays shipping label or are discounts on the label price only for seller pay estimated price

eBays shipping labels

Hello. If I set a fixed shipping price on a it do I get a discount if using eBays shipping label or are discounts on the label price only for seller pay estimated price

Cardboard Box Demand is Slumping - WSJ article

An article from 9/21/25 reports on pulp-mill closures due to lessened demand, which may translate to higher costs for boxes coming soon.For some reason, I can’t post the gift link, but here is a quote relevant to us.”Stock analysts say the capacity c...

Showing Cubic instead of LBs or Ounces in my Printed Label

I printed a shipping label.Instead of LBs or Ounces It is Showing Cubic on the Label.It said Cubic .40 This Has Never Happened to me Before.What is going on?I did not notice it.I Took it to the Post Office and The Lady at the Counter Told Me About it...

I lost sales recently eBay's AI system declared the product counterfeit.

I recently lost sales when they were declared counterfeit. I can find no option to argue the issue. Product was purchased directly from manufactures distributor. I believe AI read my photos made a decision, so I can't challenge the result. No way to ...

Ebay's International Shiping Center put the wrong label on the wrong package!!

Anyone else ever have this issue: I sold an item to an international buyer through Ebay's International Shipping Program. I shipped the correct item to Ebay's International Shipping Center where they handle the international portion of the shipment. ...

eBay Branded Packaging Tape?

Just ordered 144 rolls from an eBay seller.And another 144 rolls from a different eBay seller. One order showed up in boxed cases (as expected). Tape with eBay imprinted on it, big, bold, multi-colored. Just like I've always received. The other was j...

Shipping label cancelation

Unable to cancel unused USPS shipping label.Have tried from seller hub and my ebay.Getting message "technical difficulties, try again later".Have tried for two days, now.Any suggestions?

Shipping price discrepancies

Hi everyone! I am struggling to understand why some listings will show the eBay discounted shipping, will others with the same package dimensions and weights will not? See attached pictures. Thank you in advance!

Resolved! Item not giving me tracking available

I bought a hoodie from a guy and when I bought that hoodie (which was September 17) I’ve yet to get any tracking information (as of today, September 25) the estimate time says 22-29 so should I wait or get a refund?