Shipping

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who is responsible for the missing item during shipping?

I want to know if the shipping is at the buyer's risk or at the seller's risk. I have too many cases of missing items due to the USPS's wrong delivery or never-delivery but marked as delivered.Any opinions about this issue?Thank you.

international shipping to Germany

I have ebay's international shipping service, in the last few weeks I have had two buyers from Germany not able you buy ?

Two Customers recieved each others items. How to get labels to swap their items

I sent two helmets and they were packaged and shipped at the same. They are very similar is appearance. My assistant inadvertantly mixed up the two orders, and sent them each to the wrong peron. Customer A asked for am refund, but asked me directly, ...

Ebay Shipping Labels not printing image, is anyone else having a problem?

There is a problem on my end with printing ebay shipping labels, after I pay for the label and go to print, nothing but a black screen is coming up and a blank print out? Is there a Fix or is this on ebay? haven't called them yet cause they are all s...

Unable to deliver - Return to sender problem

I just recently purchased an old GameBoy color from japan. I had so many problems with actually buying the thing but thats a completely irrelevent right now. I had to have the package to be sent to a friend in a different country in order for them to...

UPS overcharged $1398

This is horrible , ebay charged to my bank account $1398, called ebay several time and no help , ups is not able to help me , because i purchased the shipping label through ebay . I didn’t know about a dimensional factor of 166 . email from ebay : T...

Refuse to provide me an adress

So,i sold an item to a Man in Mexic,he sent me the money,and now after one month he refuse to provide an adress to send the item! He just give me wrong adresses all over the world!

Any Information about these "Continental" international shipping warehouses? Scam? Legit?

Selling items on eBay has changed since I last sold on here...(many years ago) I have been getting a lot of buyers from strange addresses? Many repeat buyers. The problem is the items Never seam to reach the Location? and USPS seams to stop tracking ...

Resolved! Quick question about scan forms

Once my carrier has scanned the form, should I keep it or is it just to save them the time of scanning each package?

Resolved! who knows how to put down 8 items on a customs form when the limit is 5

I am an avid combiner of sales........ I have many international customers who will end up wth 10-15 items I always combine shipping and I can easily ship 10 watches in a 5 inch cube box when I go to use ebay shipping it say customs can only support ...

Resolved! Shipping Costs. Shipping Calculator overcharges by a lot.

Some time ago Ebay offered me an opportunity to lower the rates charged to my online clients. The overage would be my discretion to keep or refund back. Probably 3 out of 4 times I issue a refund. So, I am thinking I should have taken Ebay's offer. A...

Postcard to International Shipping Hub Not Allowing ESE

Just sold a postcard that was purchased by an overseas buyer. Postcard was listed in postcard category. Ebay will not allow me to use ESE label. Anyone seen this before? What happens if I mail to international hub with just a standard stamp in an env...

wrapping books in tissue paper

Do any booksellers routinely wrap books in tissue paper? when in a box or bubble mailer? Do you think it adds a nice touch? I'ts not a waterproof method. I would not even ask the question except I came across a listing on FAcebook Marketplace for a w...

I have to block americans in the pacific from buying because ebay is stupid.

i sell some items that i only using USPS ground advantage. i recently had several buyers from guam and the Northern Mariana Islands. the problem is that ebay shows them an ETA of 4-8 business days, but in reality it takes A MONTH. you can verify this...

International Shipping Woes Please HELP ME - eBay International Shipping

Having some issues with international shipping via eBay International Shipping service and I am wondering what can be done about it. Currently I am selling 90% Comic Books on my ebay shop and I know for a fact I am losing a ton of international sales...