Shipping

Forum Posts

Sorted by:

Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Anyone else getting the message USPS Experiencing when generating a label this morning?

Is anyone else receiving the message in red "USPS Experiencing issues" when purchasing a shipping label this morning? The message appears underneath the service category. I need to ship an order but am afraid to try because of this message.

Reminder: FedEx Ground Economy packages can NOT be dropped off at the post office

Sellers should not drop FedEx Ground Economy (SmartPost) packages with USPS. It doesn't matter that FedEx transfers to USPS for second leg of delivery some of the time or that there may be USPS info on the label. Always bring those packages to FedEx....

FedEx LYING about tearing up my package.

I shipped some more-or-less flat auto parts to a buyer last week in a #0 bubble kraft mailer by FE Gr.Economy, as I have many times before. The buyer contacted me to ask why 4 of the 6 parts weren't in the envelope. Eventually, he explained that the ...

Resolved! Business Policies - Where is it?

How can I offer flat rate international shipping for a letter-sized item? The listing won't let me change "Use EBay International Shipping" nor add any options. From previous problems with Ebay I know there is some sort of "shipping policy" in the "a...

Address change request but ZIP code not modifiable on eBay Shipping

ZIP code is no longer modifiable on the shipping label purchase page. I've changed addresses many times per buyer request, as well as made return shipping labels, but today it isn't working. Is this problem specific to me or are other sellers having ...

Sig conf to EIS

I'm wondering (hoping really) if it's ok to put signature confirmation on an order under $750 ($500 in this case) that's shipping to the EIS hub? I've had several envelopes and a couple packages not get delivery scans there. There were no issues with...

Resolved! Handling Charges

If using handling charges, how or when are they disclosed to the potential buyer? (like the shipping charges are shown in the listing.) Or, are they just disclosed after the buyer finalizes the sale? I've included a HC on some of my recent listings, ...

Resolved! Voiding an incorrect shipping label and replacing with a correct label

I entered the wrong weight and I’m using eBay calculated shipping. I can’t revise the shipping weight because there are bids on my auction. How can I void an incorrect label and print one with the true shipping weight. I will pay any difference in co...

Shipping by USPS

Why am I getting a message the USPS is “experiencing issues”….and saying to drop at an authorized FedEx location to”avoid having your package confiscated by USPS”?!!!!

Resolved! shipping and labels

Has anyone ever heard of usps issuing a 92 series tracking number instead of the usual 94 series?

Canada's Postal Mail service is on Strike

HI: all just wanted to post that the Canadian Mail service is on strike . So there are going to be long delivery issues for mail and packages .because they lock all mail in secured warehouse's during the strike . This standard practice when their emp...

Resolved! USPS Ebay Deliveries with Postage Due

I've had two Ebay deliveries in the last 10 days with postage due. Yesterday I called the post office to get clarification and thought I'd share what I learned... These deliveries were very small items shipped as First Class Parcels using Ebay's labe...

Resolved! Customer saying never received package

I sold 2 pairs of women Levi’s jeans . Provided tracking number . Tracking number says delivered in/at mailbox on Thursday, September 11. As the seller I don’t know what I’m suppose to do?