Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

Address change request but ZIP code not modifiable on eBay Shipping

ZIP code is no longer modifiable on the shipping label purchase page. I've changed addresses many times per buyer request, as well as made return shipping labels, but today it isn't working. Is this problem specific to me or are other sellers having ...

Shipping Errors

Im getting Something went wrong and we were not able to generate the label., anyone getting this

Switching delivery service after sale

A buyer bought 2 items from me, electronics and quite bulky. I'd like to package everything into a big box and use DHL instead of Royal Mail/Evri. I plan on paying for it, but not sure how to proceed since I've got prepaid labels from sales with trac...

And USPS thinks it needs to raise postage again..wanna see why LQQK

I think that USPS owes us all a refund...this is becoming so common place that it has earned the name "Scenic" route and the "Hot Potato" parcel...keep in mind it was in the buyers State...and then went into USPS never never land for awhile and then ...

What is best way to ship item to Germany with insurance and tracking for item over $400.

I have an item that is valued over $400 and it is shipping to Germany. I know USPS First Class and Pirate have a $400 limit. Can anyone recommend a method that I can ship this item by that will have tracking and insurance?

Ebay White Envelope Postage Due

Over the weekend, I had seven eBay standard white envelopes returned to me with postage due. I sell a lot of cheap sports cards and patches and have probably shipped 2,500 items this way in 2025 alone. They were all cheaper cards in a semi-rigid or t...

PROBLEM WITH TRANSACTION

Good day.I cant contact with an agent any way. I have been on EBAY for several years and i have made several purchases without any problems, as shown in my feedbacks . I have a problem with the transaction 02-13408-46860 . I did not receive the item....

Quiero hablar con un asesor mediante una llamada telefónica

Quiero que me aclaren una duda sobre una compra que hice

Aquiline

Aquiline stated they attempted to deliver a package and didnt use the intercom to gain access.

Handling Disputes

I hope this question finds someone with some answers. Personally, I find it unacceptable, that I have to ask the community a question that Ebay should answer. But, I digress. I shipped an item, but forgot to add tracking number. Buyer said never rece...

Is eBay ever going to fix their Bulk Labels package size ROUNDING error/bug that COSTS YOU $$$ ?

I am a long time active eBay store seller (this is just a forum / purchasing account) and ship hundreds of packages a year. Sorry for the long post, but life is complicated sometimes!!! Have you ever had a buyer make two separate purchases from you a...

Shipping Questions

My listing had 3 of the same item. One buyer bought all three. They want them shipped separately. (Shipping together creates an oversized package.) Will I be able to print three labels?

Resolved! COMMUNITY IS NO GOOD FOR HELP.

I came here for help and understanding. [Removed by Moderator] I did get the answer I needed from one person. I did not come here to get snarky responses. This is suppose to be here to help sellers and buyers. [Removed by Moderator] But I did discove...

Yodel charge

Hi, I have recently been selling quite a bit lately, but when I have to send by Yodel the text says that the buyer is paying x amount, but when I download the label yodel then charge me normally £2.69, can anyone tell me why? Am I doing something wro...

Shipping address

I sold an item and the shipping address has both a po box and a street address. I have sent multiple messages via eBay as well as a text message with no response. Not sure what to do.