Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Customer able to select UPS Ground when they have a PO Box

Buyers can choose UPS Ground as the shipping method, even though their address is a PO Box. Why? eBay won't let me select UPS as a shipping option when it comes time to purchase a label. So they can tell it's not a valid option for me. But the buyer ...

Cant report no shipping activity

I purchased an iPhone 15 on eBay, and the seller did not ship it for four days. When I tried to reach out to eBay, they informed me that it was too early to file a report. Subsequently, the seller canceled my order. I placed a new order with a differ...

Authentication Failed

HEELO,WE WANT TO BOOK A SHIPMENT VIA FEDEX BUT WE UNABLE TO BOOK A SHIPMENT.WE REACIVED A PROBLEM Authentication Failed. ALL DOCUMENTS AND LPS ALSO APPROVED ACCOUNT.If any one idea for this this error solution please reply me.

Is it permissible to use Ebay standard envelope for other categories?

Is it permissible to use Ebay standard envelope for other categories outside of the listed allowable categories such as trading cards? I sell some inexpensive patches. It see that Ebay will allow me to check off that option in the shipping options wh...

UPS Ground/UPS Surepost

I ship all of my items through UPS, typically UPS Ground but sometimes I use UPS Surepost through Pirate Ship. Ebay has recently increased the cost of UPS Ground shipping. Along with that, I noticed a UPS Ground saver (Surepost) option. When I select...

Shipping gone wrong

We placed an order with a seller in Utah. We live in Finland (Europe = international shipping). It was a relatively small package. The package arrived and we picked it up. To our surprise, the content of the package was completely wrong. I was able t...

USPS NOTICE: NEVER USE THE PARCEL DROP BOXES FOR SHIPPING (NEVER SCANNED ACCEPTED)

Had an interesting conversation with several postmasters about this. (4 at the moment from different post offices. All confirm...no scans from drop box. clerks are too busy to do it.) I drop my items with prepaid USPS GA labels in the parcel drop box...

Getting back into it after 8 years and I need some shipping help

Hi. Any advice is appreciated. I have small items that easily fit into a USPS padded flat rate envelope. I had many left over in the garage from years ago. I went to use that as my shipping option and was shocked to see the price over $10.00. I check...

Anyone know how to combine items that are discounted into one shipment???

I'm sure this has been asked before but I have found no answer so far. I made 4 sales which added up to a nice amount for me. The buyer contacted me prior to sending offers to make sure I combine shipping which I do. We agreed on a discount which the...

shipping multiple buy it now items

how to combine shipping charges when customer purchases more than one buy it now?

Combined shipping question

Apologies if this is obvious or and oft asked question, or just me whining about getting burned... I've been a mostly buyer but occasional seller for 20 years, would consider myself fairly experienced and reasonable. I routinely purchase envelopes, p...

Tracking Number with Sports/Pokemon Cards Shipping!

Ebay Standard Envelope tracking on some sports cards does NOT update. However, customers have told me the cards did arrive! what steps do i take next? since funds are still on HOLD!..... ??

Cant Ship Label

Today I went to ship labels and I clicked to purchase shipping label. After that it opens a box where i can hit print and it ships the label. Today however when that box opens and I hit the print button a screen opens up and asks me to save the docum...

UPS label price calculation errors (result = net loss for us)

I just processed two UPS labels. In both cases the buyer was under-charged for shipping. (Either that or we were over-charged.) In the first case the buyer paid $10.51 and we were charged $11.86. The ad is set up with a $2 handling fee. So they shoul...

Global list

I want to buy a part from US but the seller can not send to Sweden beacuse Sweden is not on the Global listand the seller talked to Ebay customer service but they cant help him.