Shipping

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USPS Ground Postage on ebay is wrong

I mail a dozen items or so a day. I had a 3 ounce item that should have cost around $4 to mail within my state of GA. In the shipping tool, it said the shipping price would be $10.20. When I changed the weight to 1 pound the price went down to $8. So...

Postage

How can I select a different postage option

Confused about shipping labels

Hello, I received payment for shipping from the buyer but ebay seems to want to apply it directly to a shipping label. I was planning on taking it to the post office to get it packed and shipped. How do I collect the money for shipping if I don't pri...

My Shipment not Pickup since 5 days

Dear Team, My shipments have not been picked-up by shiprocket since last five days although I have labeled on 17 April-2024, and last night i have lodged a compliant regarding the shipment pickup issue but it was not fruitful.I have labeled all my sh...

CANT PRINT LABELS

ANYONE ELSE GETTING THE "SOMETHING WENT WRONG, CANT GENERATE LABEL" MESSAGE WHEN TRYING TO SHIP TODAY?

Refund to Buyer due to shipping delays

I have a package that was shipped on April 4, 2024. The package has been sitting in the Birmingham, Alabama processing center since April 6, and has not moved. Buyer wants a refund which they are entitled to because the item has not been received. I ...

Creating A Damage Claim Using USPS Ground Advantage

Customer received a sold item damaged and sent pictures to prove it. I also have "before" pics if the sold item. I applied the tracking number to the Ground Advantage claim portal and it came back "ineligible". Howo can I settle this issue? Thanks...

How to updated the package delivery status on seller hub

Hi I have dispatched a package via Line-haul courier and the package is already delivered. However Line-haul is not given under the delivery partner options when updating the tracking reference. How do I update the status on the seller hub?

Shipping

Can I ship to a PO Box to Alaska?

Ebay International Shipping service, Item not as described

Hi, what happens when a buyer outside of the US uses Ebay International Shipping service, receives the item, then opens an item Not As Described claim. I have concerns, as someone in Canada who just opened their Ebay account yesterday and has zero fe...

USPS shipping undercharging customers the correct amount

Anyone having problems with ebay shipping not calculating USPS shipping cost to the buyer correctly? I know FedEx has been having issues over the last few weeks sending out "shortage" makeup bills, but now we are having issues with USPS costs as well...

OVER BILLED BY FEDEX using SMARTPOST

anyone overbilled lately by FEDEX????????????????? I select FEDEX SMARTPOST cause it only showed as $7.17 I print label which got all info FEDEX and USPS tracking and it show 5-6 day delivery. I drop off at a FEDEX and BOOOOOOOOOOOOOOM package there ...

Hi get me code number

Please get me code number

Uploaded on time but no carrier scan....what constitutes this??

Looking at our tracking report - how does one avoid this problem? Thanks so much for your time!

Performance Affected due to USPS service degradation - Addition to April 10th Announcement

I've noticed that since April 10ths announcement, tracking information has not been updating accordingly due to USPS slower processing. All of my packages have arrived but they typically don't even get updated until the moment of delivery. For a lot ...