eBay

Mu buyers mailbox was full, so USPS is returning her order. She still wants it and has asked to re-pay for shipping. I no longer have Paypal to send her an invoice. How do I proceed? Is it easier to just refund and start over?

I sold an item on 3/23, it was received at the address given on 3/26. This is a condo with a manned front desk. The buyer doesn't live there, it is her "friends" address, and because there was no unit number, I assume the front desk marked it "return...