Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

In transit to next facility, arriving late. USPS incompetence.

In the past month I have had 6 customers open item not received requests due to usps ground advantage packages being delayed. Tracking always states: "In transit to next facility, arriving late." These packages are arriving 1 to 2 weeks past ebay's d...

Resolved! Shipping policy keeps changing and making new policies on its own

Any time i make a new listing or go to edit a listing, even if i don't adjust the shipping, they system is automatically making copies of the selected shipping policy and not letting me select the original one. I have checked the details of both the ...

Shipping That Works!

I just think FedEx gets a bad rap all the time on here.I paid for an item on Sunday May 19th...and it arrived today from Pennslyvania to me in San Francisco.I 'd like to see eBay shipping hubs do that...and then maybe more sellers would use it.My pac...

Resolved! Can anyone tell the eBay manager to improve the system and rules?

I set the air parcel shipping fee on EBAY to be 10 US dollars and the express shipping fee to Australia is 21 US dollars. However, the eBay buyer page sets the express delivery fee to Australia to be 6.5 US dollars. I have contacted eBay's technical ...

Package stuck in pre transit

Hi, so I dropped off a package at a local pack n ship about two weeks ago and ever since it’s been stuck in pre transit. Today I went to the pack n ship I dropped it off at and they pretty much blamed it on the post office, so I went to the post offi...

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I would like advice: with an ebay label I shipped a package to customer on the 16th who live in NY

should have only taken 2 days for delivery. It is now 5 days, according to tracking info the package status is "arriving late" status indicate package en-route to another facility, not out for delivery. Customer texted complaining of lateness. I agre...

using altered USPS priority boxes for shipping

I just pieced two "used" USPS priority shoe boxes together to ship an item. I only used about 5 inches of the second box. I purchased the priority shipping label with correct weight and size from eBay and off to the post office I went. The clerk refu...

First Class Large Envelope

I notice the option of First Class Large Envelope as an option for shipping but it isn’t showing up consistently. I have several things that are under the 13 oz. Limit and it’s a cheaper option than media mail. Any ideas why it isn’t currently showin...

Package returned back to sender because I wasn't at home

Hello, I have ordered a package from USA to Montenegro Europe (ebay via DHL Express) but it arrived a month earlier from estimated delivery time. I was out of the country, the postman didn't leave paper with notification(like they usually do), my par...

Resolved! Fedex Experiencing Issues

When looking to purchase a label through Fedex, it has a red disclaimer that says they are experiencing issues. Does anybody know the details concerning this? Do you think it's best not to buy a label? Thank you!

No USPS Refund on Priority Mail

Hoping for some clarity on USPS "insurance" on Priority Mail.........I received a message from a buyer that an item I shipped via Priority Mail arrived broken - they even provided photos. I provided a full reimbursement and proceeded to the USPS webs...

Item not moving in Glendale Heights IL

Hello everyone, I have bought a pair of Ray ban sunglasses on ebay on May 8 with its destination to Mauritius. The item is being shipped via ebay international. The seller has never replied to any of my messages and yet i took the plunge and bought t...

buyers beware

Buyers Please be aware I purchased over 240.00 $ in auto parts and received an empty box from Fed-Ex. Neither company has helped get my items or a refund of my money. I then filed a dispute with Discover and they declined to help with issue Ebay also...

Shipping for Small Items

Does anyone know which is the most cost-effective way to ship an item that weighs less than 3 oz? I tried to send it via USPS First Class Mail, but the postal clerk said that I could not. He said that the item in the envelope must be bendable and not...