Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

RE: temporary suspension--hazardous merchandise policy

In response to your post here @great_american_tools:https://community.ebay.com/t5/Ask-a-Mentor/temporary-suspension-hazardous-merchandise-policy/m-p/34477845 Sodium Nitrate is considered class 5.1 hazmat per USPS regulations. It can be shipped throug...

buisness policies shipping bug/glitch

as of may 22 2024 i notice a new bug with business policies shipping where i select one for a listing and in seconds it automatically swaps to another one. for example when i am listing a heavy jacket i go to select my shipping policies that offers a...

User avatar by Adventurer
  • 97 Views
  • 1 replies
  • 0 helpful

Best Carriers !

What are the most reliable and cost-effective shipping carriers for international orders?

User avatar by Adventurer
  • 97 Views
  • 2 replies
  • 0 helpful

Two fraudulent ups invoices

So here go again I again a fraudulent invoice from ups I though I shut this down when I got the first one but nope I guess not I am not going to contact them again and explain to them that iam sick of it and I will be taking action. Against. Them. Vi...

User avatar by Not applicable
  • 2604 Views
  • 8 replies
  • 1 helpful

Resolved! More head scratching FedEx to a PO box

Why can't ebay get this figured out? Large heavy items I ship with FedEx, it was the only option I offered. Zero feedback buyer buys item and gets to select FedEx shipping even though FedEx will not deliver to them. Why is ebay STILL letting buyers w...

Is Florida having issues? Two packages over 10 days in transit

I have two packages that are going to Florida (different buyers) One went to Opa then to Miami and has stopped tracking, another Memphis mail and stopped tracking. Both over 10 days in transit now. Is there an issue going on over there?

User avatar by Trailblazer
  • 108 Views
  • 2 replies
  • 0 helpful

Refund but customer decided to keep item

After selling an item customer requested refund due to item being to small. As soon as I refunded item she decided to keep them but now will not send my money back for item. How can I contact ebay to resolve this. It tells me I cannot open a claim do...

User avatar by Rising Star
  • 294 Views
  • 10 replies
  • 0 helpful

I used a QR code for two packages

One was sent out on the 20th and one was sent on 22. I contacted the buyer who is going to receive the package about my mistake. Not sure how to go the rest of the way. Should I cancel the shipping that I didn't use or can I send it to the other buye...

Resolved! Shiiping To Azermaijan

I want a buy this item USB Wireless Bluetooth 5.0 Transmitter Receiver 3.5mm 2in1 Audio Adapter Aux Car but cach this error The item you are trying to purchase is not available for purchase in your location. You cannot buy this item.{e218481-1224890x...

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In transit to next facility, arriving late. USPS incompetence.

In the past month I have had 6 customers open item not received requests due to usps ground advantage packages being delayed. Tracking always states: "In transit to next facility, arriving late." These packages are arriving 1 to 2 weeks past ebay's d...

User avatar by Guide
  • 1772 Views
  • 3 replies
  • 2 helpful

Shipping That Works!

I just think FedEx gets a bad rap all the time on here.I paid for an item on Sunday May 19th...and it arrived today from Pennslyvania to me in San Francisco.I 'd like to see eBay shipping hubs do that...and then maybe more sellers would use it.My pac...

Package stuck in pre transit

Hi, so I dropped off a package at a local pack n ship about two weeks ago and ever since it’s been stuck in pre transit. Today I went to the pack n ship I dropped it off at and they pretty much blamed it on the post office, so I went to the post offi...

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