Shipping

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Ebay label printing problem

I have a new HP deskjet 2652 printer. I have the printer set to print out landscape for my labels. Well when I use the ebay bulk shipping labels the labels print correctly in landscape. However, when I use ebays single print label where it shows the ...

Usps pick up does Usps first class package include security envelop

I was wondering if usps first class package also count first class letter as part of its service. The last time I request a pick up for first class package and they charged the buyer with shipping fee.

Shipping from Puerto Rico

Hi, I'm a seller located in Puerto Rico and ship daily to the mainland US, local customers and sometimes international locations. Something has changed in the eBay shipping systems that is asking fo fill customs forms on every one of the sales I make...

Buyer was charged with shipping cost?

Hello, this happen a while back when I first started selling on eBay. I ship off a game boy cartridge in a security envelop but when the buyer received the mail he or she was charged with shipping cost of about 2.50. Why was the buyer charged with sh...

refund

Hello, I've bought an item i haven't received it I opened the case, the case goes in my favour and I get a Refund message that writes ''Please allow 48 hours for the refund to process'' it passed a bit more than 48 hours but I don't see it still in m...

Feedback extortion

Hi, I inadvertently purchased an knock off product from an International seller who does not except returns. The listing indicated that if unsatisfied for any reason I could contact them for a full refund within 30 days. So I contacted them and expla...

Resolved! Does USPS ever cover or reimburse for lost First Class packages?

USPS can not seem to locate a package I shipped on the 17th. The last update was the 20th, on it's way to Phoenix. I'm out the product and the shipping. Does anyone know how they handle this.

Returns

we returned the antina . It was accepted and refund was granted by seller.I got notice fro e-bay that it is refunded to paypal. I talked to paypal people and they btold me that ut was sent for my cradit card company.I already sent this massage to you...

Resolved! Losing money while selling a lot ?!? Ebay Alternatives ?!?

Hi Everybody, I'm getting a lot of buyers saying they didn't get their package.I'm sure they did since tracking shows it arrived a long time ago in their countries.It always seems to be South America, countries like Brazil and Chile.African countries...

How are late shipping dings calculated?

I have received a late shipping ding for "Tracking indicates late delivery" and I don't understand why. Item shipping service: Economy shippingPayment cleared date and time: Jan 18, 2018 11:46:42 PST (from the late delivery report spreadsheet)First s...

A website for lost or stolen packages

After the many diatribes I have written about USPS mail carrier refusing to scan my packages when she picks them up now, even though she used to and the fact this failure to scan has caused me to lose my first package as a new seller I have come up w...

alternatives to fedex smartpost

Does anyone know what to do to combat fedex shipping smartpost huge price increase? I see a lot of business have not changed there pricing much and I am guessing its because they have negotiaged pricing and it desn't hurt them much. This kills the li...

Resolved! How can I change the ship/handling time on my listings?

Right now I have a one business day shipping time on my listings. However, since the USPS is deciding NOT to scan packages in a timely manner and I am getting dings for late shipping (as are many people), I want to change my time to 2 or 3 days. I am...

Accidentally clicked "allow a return"?

I sold an item that was damaged in shipment. Luckily it was insured and I was reimbursed by the USPS.I don't need the buyer to return the item, he can keep it, I don't want to pay for return shipping.Unfortunately Ebay says they "automatically" sent ...

Shipping multiples to same buyer

I need som helpful advice.Many times buyers order multiple items separately because the "add to cart" is confusing to them.When I ship all in one box and save buyer shipping charge I am punished buy ebay for not shipping the second package. When I co...