Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Can I use same shipping ID for same buyer?

A buyer bought one item, then a day later bought another item using the same account. Can I ship both these items in the same package and use the same tracking number on both separate purchases? I read conflicting info on this. Let me know!

stuck!!

please can any help me?i buy a phone in 13/05 and today 20/05 its in usa!tracking number its this UPAAB000000292528473

Received wrong item seller not paying return costs

Last week I bought a samsung phone from a seller with a good reputation. Received the device a few days later. During my first inspection, I noticed that he had send me the T-Mobile version instead of the international version of the phone. Even thou...

seller sends wrong charger for laptop

I bought a used IBM Thinkpad laptop. I open the box, and I see that there is no way the charger fits the laptop.The piece that goes into the laptop is small diameter 1/8" and the connector on the laptop is bigger like 5/8".If you Google the part numb...

Wrong item shipped, received and returned

Wrong item was shipped and received. I returned the item according to directions but was required to pay return shipping. I sent seller a note, but have heard nothing. Is this the way Ebay works---a penalty to buyer for seller mistakes?

Favor Please/Shipping

I have a favor to ask, I still struggle at shipping cost. I have a HoMedics Facial Sauna Steamer, I'm trying to estimate shipping charges, so that I can list the item. I'm going to give the weight and measurements and ask if someone will tell me how ...

Resolved! lying buyer wants to return

just got a request to return a front pocket wallet because the "magnet is weak" and barely holds the maximum 15 bills stated in the ad. I have held the wallet in my hands and know that the magnet is fine. How can I ask for them to pay return shipping...

Buyer wants return for item sold not working

Sold a vintage headlight bulb; noted initially I had not tested it; when testing I could only get one of the beams to work and I added to the description stating so. Months later, buyer apparently never looks at description, buys, now wants to return...

Shipping Option is not Specified - Priority International is an Unavailable Shipping Option?

Hello. I sold an item to Israel and I am awaiting payment. Item number 222970252962. Under my Sold tab, it shows the item's shipping as "See Description". I found this unusual as my international sales always show the shipping cost, so I changed my c...

Shipping Charges for multiple items

Annoying that you have to pay shipping charges for each item, that are all shipped in the same package and you must use the GSP. Pathetic that ebay earns money this way.

Lack of actual buyer/seller arbitration is hurting sellers.

Many understand that current ebay policies are decidedly buyer centric. But one of the clear areas were eBay is violating its own agreement with website users is in arbitration. I have had it confirmed by several eBay service personnel that all reque...

USPS says item was delivered, buyer says they didn't get it.

So, I know once the package says "delivered" I'm out of the woods, but the buyer says they did not get their package. USPS says it was delivered on the "Front Porch", so I'm worried it got stolen. I told them to talk to the carrier directly or the po...

Return request closed by mistake but I wanted a return, member (seller) not replying

Short story: I accidentally began a return request and then cancelled it accidentally too, even when I realised I wanted a return. I have the item in original packaging so it can be resold. I've contacted the seller and he has agreed to a return but ...

Ships from Japan, but "location" says United States on mobile?

Should I be concerned? This only shows up on the mobile page for their items, couldn't find it on desktop:About this seller jp_marketFeedback Score (19837)99.9% Positive feedbackMember since 2013Location: United States Is this a red flag? Most Pokemo...

Can't ship due to e-check

There's always something new to learn when selling online and the community is the place to go. I'm waiting for a transfer from my bank to paypal to cover a refund, the e-check will clear on May 21st per paypal. I just read on paypal site, not to shi...