Shipping

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Resolved! Damaged item

Hi, I've got an issue with a seller. I bought an item and received it as damaged. I have opened a case and the seller want me to return the item by standard post. My local pozt office cannot ship long items and I have informed the seller of same. I h...

How can i withdraw from the auction because of too high shipping costs?

Hello, i have one question about international shipping from USA. I recently bought two items from one seller,each had a shipping cost 46 USA dollars. I asked beforhand if the shipping costs can be lowered and if combined shipping is possible. The an...

Return Scam?

I recently bought an autograph on eBay. When I received it, I did some research and with my experience in the field of signatures, I could tell it was a fake. The seller said returns were accepted within 30 days and I would have to pay for shipping o...

Returns - How do you block all buyers who love to buy things, wear them, return them? Can it be done

I enjoy selling on ebay. However, over the years I have known many people, an alarming number unfortunately, who love to purchase things knowing full well that they will wear them and return them - whether it is on ebay, at the mall, etc. My question...

Resolved! No tracking

So I ordered an item and the seller refuses to provide tracking. Says I would've had to pay extra for it but PayPal provides that. Guess they didn't use PayPal. Nothing was stated that there wouldn't be tracking nor was there an option to pay extra. ...

Resolved! Combining shipping buyer has paid and wants to hold order?

HiI have a great buyer - she won 2 auctions from me last weekand has paid. Shesent me a message that she is biddingon auctions that are ending this Thursday so if I want to hold shippingand combine all she would be fine with that. I am all for saving...

Fake Bag Statute of Limitations for refund

Bought a luxury bag in 2016,just found out it'sfaks Do I have any recourse to get my money back? TIA

returns

Why is it ? That you purchase something from a seller , It takes two weeks for it to arive , then the item arrives not as described so you do a return and you cant leave feedback for this lousy seller

Free returns

Does free returns as a seller mean I have to reimburse initial shipping cost to buyer?

Resolved! buyer will not respond after 3 messages and leaving negative review?

I hope I am in the right forum and I apologize if I am not but this is the first time I have had a problem with anything Ebay. I sold an item (smart watch) and the buyer sent me a message stating that they "think I sold them a broken item". They then...

International Shipping label

Why the International Shipping label has only one page? I used to print 4 pages for custom form, I called ebay they said it is okay that I only have the front page, but when I called USPS she said I still need the page 2,3 and page 4 is my copy. When...

Delivery date worded differently on app versus classic site

On the app the delivery time for my listings shows "est. by" x date , so it's easier to point out to buyers that items may arrive a few days after that date. But on the classic site it's worded as "on or before" . That almost implies a guarantee, eve...

Third Party Shipping - Recommendations Needed

Hello, I am starting to get back into eBay selling and was wondering if anyone has reccomendations on third party shipping software/sites? I checked out ShipStation but after reading their reviews on Facebook, I was a bit hesitant. I have used Endici...

Resolved! Buyers leaving negative for USPS delivering items a couple days late! Anyone notice an influx?

These last couple months USPS has been getting alot of packages delivered about 2-5 days late and no its not to places that have had weather issues, I have noticed this trend over the course of a couple months, the crazy buyers then are blaming me an...

Resolved! Seller misrepresented item - do I hold out for full refund?

I recently purchased a quilt that was listed as a Pottery Barn Gray Velvet Pick Stitch Quilt. The seller included two pictures, which were somewhat blurry & difficult to understand. I recieved a different quilt, a Pottery Barn Silk Channel Two Tone Q...