Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Resend going to arrive to late

I send a item back for a refund on the 26th becose it was counterfeit I used the code ebay gave to ship it it sayed 2-3 business days but it still has not arived jet I think it's going to ged there to late what do I have to do if it does arive to lat...

Defective product return

Hi, Seller says the item will be replaced but first wants me to cancel the return of one of the boxes I started. Should I? Will eBay hold seller to these internal member eBay-sponsored email intentions? I'm of course willing even to send the defectiv...

I'm from Slovenia and when I ship to U.S.A. eBay treats that as domestic shipping.

Hello everyone! I'm from Slovenia and I think because I'm registered on www.ebay.com (which is located in U.S.A) eBay calculates shipping to U.S.A. as domestic shipping. When I put shipping info into the form I put 2.94 $ for domestic shipping and 7....

Ebay removed the paid item

On March 11, have purchased an item on ebay and paid immediately. On March 12, ebay removed the item. I don't know what to do to avoid being a victim?

Changing shipping exclusion after end of auction

The winning bidder in one of my auctions has a PO box and I have excluded PO boxes from my shipping list. I'm not sure how they were able to bid but I don't mind shipping the item to them. At the moment they are unable to pay because of the exclusion...

Resolved! March 12, 2018 - SHIPPING LABELS WON'T PRINT ON APP OR ON LAPTOP????? What's up?

March 12, 2018 - SHIPPING LABELS WON'T PRINT ON APP OR ON LAPTOP????? What's up? Anyone already call in the problem? Anyone else having issues? Thanks!

20 years with eBay and treated like this?

I sold a $450 item to a buyer in New Zealand. He asked it to be shipped via surface to save on costs. Shipping surface from Canada to New Zealand can take up to 90 days. Fast forward 30 days later and buyer starts a not delivered claim. Of course I c...

Returns

I'm very annoyed today at a buyer who over a month ago asked to return an item. She changed her mind. Fair enough if annoying. No return request was opened and two weeks later the buyer messaged me to say she'd been ill and unable to post the item. I...

Buyer Put "Request Signature" under Name on Address Label - Now what?

This is a new one to me...Sold a $6 item with free shipping yesterday, to a person in a town 30 miles away. I just printed the First Class Mail shipping label, and noticed under her name, it said "Request Signature" before her street address and city...

Resolved! Seller sent wrong item and won't admit it! Says it's MY mistake after I wrote excellent feedback!

1. I purchased 7 cushion covers but none were same as in the photo. They were similar, so I accepted them and wrote them that they should state that buyer will not get exactly as in photo.2. One, however, was completely the wrong colour. I sent a pho...

Boycott fedex smartpost use usps

Does anyone use smartpost anymore? I have read that UPS started the whole big dimensional price increases and fedex follows in their foot steps then and lastly usps increases there prices. It appears usps is done raising there dimensional pricing. Le...

These days how long do you have to open a case?

I ordered a small item close to 30 days ago. Estimated delivery is a couple of months - coming from China. It's not a crucial item but my recollection is once upon a time you had 30 days to open a report, but I think it's different now. I.e. - I just...

Is this buyer a possible scammer?

Hi I sold a bitcoin miner s9 for a guy in USA which he paid for and now asking for refund and raised SNAD case on me. He seems super suspicious to me. What I undertand from looking through his profile is he is a good buyer but there is one recent fee...

issue with item shipping.

Okay so I mailed package on the 28th, it then said it departed facility and was on its way to TX(from IN) without any updates, it then said 7 days later that it arrived back at the destination I shipped from... This seems very strange and this is the...