Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Our 2 cents on mandatory free returns to keep TRS badge and 10% off seller fees.

10% off seller fees just isn't worth the money to pay for our customers to ship an item back because it wasn't the right size or just buyer remorse. If we made a mistake in the listing, then of course we would pay for the return, but that is extremel...

Chinese shipping cost unfairly low

The fate of all USA E commerce as well as brick and mortar shops hang in the balance of this bad deal.1. It costs half as much to send a package from China to Texas as it does to send that same package from a business located in the USA just a few st...

Returned with no refun requst

I recently sold a buyer two shirts, payment was instant and the following day the items were shipped. A week later I received the package back with the marking on package stating did not order want refund sent. No contact as been made. I will contact...

Does anyone ship anything with a Priority Mail Tyvek Envelope?

Just wondering how this should be selected via Ebay. I'm not seeing that in the shipping list with everything else. Obviously, it isn't flat rate and is apparently based on the size of the item in the envelope. Is that considered a "large envelope" o...

Upgrade from Priority Mail to Express Mail.

I just had a customer request an upgrade from Priority Mail to Express Mail. He's willing to pay. I've never shipped Express before. Is it kind of the same thing? I can print the label through ebay like i'm used to and give the package to my mail car...

eBay Fail take proper Action

A few months ago, I have purchased a For parts or not working iPhone 6s for $ 100. In his listing, he clearly mentioned that phone display is only damaged but the phone is working, When I received, I have found nothing inside (display cables, front c...

New Seller Exploit? Advice needed!

Hi all, I just received a return request and was surprised the shipment took just a few days when it usually takes more than a week for US shipment to reach our return address.When I checked the record in the eBay system, the system reflected an enti...

RETURNS AND PAYPAL

Just some advice. IF you think paypal will work with you on returns when in years you don't ask for help...think again! Most likely they won't side with you even if you offer pictures. I wanted to return a "lot" of items that after I received them an...

terrible seller

My name is Myong , Past April buy the crystal from seller . when I recived from crystal was not good quaerty at all . one is 13gram, 90ct, 68ct,it,s was over$1300.00dollars. I can not save not even 1ct from this crystals. I send back to the seller, b...

USPS Transit Times

Is it me or have all USPS classes been taking longer lately. It's been this way for a good 6 or so months. Packages that used to take 2 or 3 days are now taking 3 or 4 days respectively. Your thoughts...

Buyer Wants to Return Perishable Item They Finished

Any suggestions would be appreciated! I sold an expensive face cream about a month ago to a buyer through buy it now/make an offer. This cream had come directly from the manufacturer as a gift with purchase and was still boxed and sealed. I had a few...

Got unhonest buyer that gets everything for free from ebay, ebay does nothing to protect me.

I have sold an item to buyer, the item is (electrical cable), a week later after he got it, he has opened a return request saying that item is damaged. Instead of providing pictures of the item he simply ripped the original envelope. Placed clear tap...

Lost top seller rating, because tracking was not uploading on shipping or at PO either.

I learned something about this. I couldnt figure out why it said my packages were not uploading, some late. I am on time everyday. I have tracking on everything. But lost top seller. THEN I discovered, when I combined items, it only showed tracking o...

Delivery Status Not Updated on Registered Mail

Hello, I purchased a DVD from the UK and it was sent as registered mail meaning I had to sign for it. However for about 11 days its been stuck at: February 7, 2018, 11:00 pm Delivery status not updated The delivery status for this item has not been u...

Resolved! Offer shipping options based on region?

Is there any way to offer different shipping options based on region? The reason I ask is because I'm selling Buy It Now listings that are almost exclusively books - which are generally cheapest to sell Media Mail. I've found multiple threads (though...