Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

WOW !!! FedEx shipping adjustment - CREDIT !!!1

I have seen so many rants on these boards about after-the-fact additional charges from UPS and FedEx that I was, at first, stunned to receive an email “Some of your shipping labels have adjustments”. Imagine my surprise to find a $6.11 CREDIT because...

The delivery of the item is significantly delayed

Hello, I ordered a rather expensive item on the 19th of November, which was supposed to be delivered on the 22nd of November, this item has not yet been delivered to the address, please let me know what is going on, as I am in a hurry to receive this...

Scam

I bought shoes off of eBay and instead of shoes I received a pair of socks. I have opened a return case and dropped the socks off at the post office today. However the seller is saying that if I don’t cancel the return case he will have to close it. ...

eBay international shipping to Hong Kong - not allowed despite claiming to be supported?

Hoping someone can help explain what's going on here. I live in Hong Kong, and the the eBay International Shipping program docs at https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/ebay-international-shipping-program?id=5348#s...

My item says tracked 48 royal mail is it on its way to the ebay international hub??

I bought an item on ebay and its from the uk .royal mail says in transit to local delivery office. Does that mean its going to the international hub for ebay?? Because it’s still in the UK. And ebay says its shipping to internation hub

Newbie buyer - Royal Mail 2nd Class

Hii there, Pardon the newbie question, this is my first time ordering from ebay and I have never dealt with Royal Mail. I recently made a purchase from a UK seller and chose the cheapest shipping option available at checkout which was "Royal Mail 2nd...

Fedex labels costing more than buyer is paying.

Lately eBay has been letting buyers pay less than what they are charging me to ship Fedex packages when I make out the labels. I’m losing 2 or 3 dollars each shipment. Is this going to be fixed and how do I get my money back. Contacting eBay about an...

How many others are encountering what I can only consider a glitch with ebay shipping charges

I have received a larger amount of sales today, which was great until I went and viewed the shipping options that these customers were allowed to use they pay $1.25 for shipping, but I have to pay five dollars. There should be restrictions in place i...

Combined shipping

Hello, I received a message from someone who bought four items from my store. I have “combined shipping“ as an option for purchases. This person asked me to combine items and items into one box for shipping. I looked and eBay had combined all four it...

Resolved! Ordered picked up. How to close it if you do not get the 6 digit code from the buyer to confirm pick

If a buyer opts for local pick up, picks up the order but does not provide the 6 digit code from their confirmation email, how do you close it out?I had the buyer sign the order on pick up but did not realize I would have to get the 6 digit code from...

Not Receiving QR Code emails?

Is anyone else having issues with not receiving QR code emails when using eBay labels this morning???

Resolved! Dropped packages off at USPS packages were all initially scanned as delivered instead of received.

Giant hassle happened last evening. I dropped off 15 packages at the counter of my USPS location and they scanned everything as delivered to a PO Box with the locations zip code. This effected 15 packages and I have 2 INR's opened already with people...

Post to US

Hello, i have a question my item location is in Lithuania. When i try to make postage it thinks that the item is in the US and shows post in the U.S. and post internationally. What should i do?

Shipping to drop ship location

Hi, lately it seems i am getting mostly buyers with drop ship addresses, the most recent on is :5530 NW 72nd Ave STE ,TLT 571953, Miami,are these addresses safe to send, i have heard many scams but the buyer has 100% rating.

Resolved! Ebay Shipping Labels not working

Is anyone else having issues printing shipping labels? I click on the button to purchase the label and nothing happens.. I have tried on two different computers.