Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

shipping label

I purchased a shipping label for an item and the buyer has now asking the sale to be canceled. I have not shipped it yet. He says he will refuse if I ship. How do I cancel the shipping label and actually receive a refund for it? Thanks in advance

Back dated postage fees from July 2024.

Has anyone else received notice from Ebay regarding undercharging postage fees dating back to July. I have just been smacked with a bill of $264 which will be charged on December 3rd. Not happy Jan.

What happened to eBay's shipping calculator? The new one is horrible. Is this a temporary mistake?

The old one used to show the rates for 3 different cities at once if you didn't plug in a destination zip code. It also showed Ground Advantage cost right up near the top. Now you have to scroll to the very bottom to find that option. Is this yet ano...

Resolved! USPS Cost Adjustments Make NO Sense

I use only USPS priority mail. I use the free USPS priority boxes, small medium and large depending on what size I need to fit my goods into. I thought fee you paid was simply based on which size box you choose, assuming the weight is under a certain...

Shipping cost refund

I just sold two items but I did not use the eBay shipping labels. I mailed the packages using usps and provided tracking numbers in eBay. The packages arrived in fine shape. Since I did not use the eBay shipping labels, will the postage that I charge...

CLICK AND SHIP = EXTORTION

I made a sale and notices that the only way to get the buyers address was to ship with Click and ship. under the barcode displayed was 4.85 so I thought that was the discounted rate through click and ship. It as a small box the size of a baseball so ...

Resolved! Can't Print First Class Shipping Label

Hi Everyone,I am trying to print out a First Class shipping label, but eBay Labels will not let me print anything USPS.The blue box that you click on to print the label is gray and unusable.If I change to any other carrier the box is blue and usable....

Print shipping label

I am shipping my first item. I purchased a shipping label but it didn't print. I am not sure the package dimensions and weight are correct. What do I do?

WOW !!! FedEx shipping adjustment - CREDIT !!!1

I have seen so many rants on these boards about after-the-fact additional charges from UPS and FedEx that I was, at first, stunned to receive an email “Some of your shipping labels have adjustments”. Imagine my surprise to find a $6.11 CREDIT because...

The delivery of the item is significantly delayed

Hello, I ordered a rather expensive item on the 19th of November, which was supposed to be delivered on the 22nd of November, this item has not yet been delivered to the address, please let me know what is going on, as I am in a hurry to receive this...

Scam

I bought shoes off of eBay and instead of shoes I received a pair of socks. I have opened a return case and dropped the socks off at the post office today. However the seller is saying that if I don’t cancel the return case he will have to close it. ...

eBay international shipping to Hong Kong - not allowed despite claiming to be supported?

Hoping someone can help explain what's going on here. I live in Hong Kong, and the the eBay International Shipping program docs at https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/ebay-international-shipping-program?id=5348#s...

My item says tracked 48 royal mail is it on its way to the ebay international hub??

I bought an item on ebay and its from the uk .royal mail says in transit to local delivery office. Does that mean its going to the international hub for ebay?? Because it’s still in the UK. And ebay says its shipping to internation hub

Newbie buyer - Royal Mail 2nd Class

Hii there, Pardon the newbie question, this is my first time ordering from ebay and I have never dealt with Royal Mail. I recently made a purchase from a UK seller and chose the cheapest shipping option available at checkout which was "Royal Mail 2nd...

Fedex labels costing more than buyer is paying.

Lately eBay has been letting buyers pay less than what they are charging me to ship Fedex packages when I make out the labels. I’m losing 2 or 3 dollars each shipment. Is this going to be fixed and how do I get my money back. Contacting eBay about an...