Shipping

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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

Notice to all sellers

Would it be nice of eBay had an announcement board for technical issues? All I found is a system status board which of course says everything is fine. Not being able to use shipping labels would be a pretty important thing to keep sellers up to date ...

Big delays in Charleston wv...5 packages held up there anyone else having big delays??

What is going on w the postal service lately?? 5 packages held up w no dates now.. I don't wanna have to try to get my money back everything was supposed to come today.. and 1 was supposed to be yesterday!! Anyone else having this??

Labels not working

All 3 are down, seems highly sus Ebay.

Help Needed: Permanent Account Suspension with No Appeal Option

Hi everyone,I’m reaching out here in the hope of getting advice regarding my situation with eBay. My account has been permanently suspended, and I’ve been told the suspension cannot be appealed. I received the following message last night from eBay:M...

Post Office Delivery Issues and Delays Tulsa and Beyond

IS there something going on with the scanners and sorters at USPS? I have had a terrible experience in particular with the Tulsa area. Is there a more feasible work around than the USPS? I heard the new administration was thinking of privatizing the ...

Selling with Standard Shipping

I am selling something that I offer free standard shipping. A couple of times someone has bought my product but when they picked shipping they chose Priority Shipping which is more expensive but did not inform me before they paid for the product. Is ...

Error when requesting combined shipping.

HiI'm trying to order a combined international shipping of 7 items but when I click the "Submit request" button I get the following error: "Something went wrong. Please try again later."- All products are available to ship to my address- I've already...

UPS additional handling charges, may of figured it out

I keep getting these $20 "additional handling" charges and they are always on what amounts to a piece of flat sheet metal of various sizes, I always just sandwich it between two pieces of cardboard and then just tape it solid with shipping tape in 2 ...

Did anyone just lose all their shipping policies? Thus not being able to make any listings?

I was making my listings just now, and in the middle of one as I scroll to the bottom the page blinked and now I can't select any options for shipping. I restarted my browser and nothing. Doesn't work on mobile either. Never seen this before.

My purchase appears as delivered but haven't received, last location was Glendale Heights, IL

I made a purchase on April 12th and it appeared as delivered on May 1st. After this, I continued tracking my shipping and the last location it showed was Glendale Heights, IL. But so far I haven't received it yet.I read other posts about the issue of...

Unfair feedback on global shipping program

Order number: 02-12393-95068This item received negative feedback for late arrival you have refused to remove the feedback and this is a global shipped item.The buyer paid on the 29th November it was picked up by yodel same day and sent to ebay hub to...

Export orders with Dims & weights

Hi, I need to be able to export orders with weights and dims then bulk process the orders for shipping then import back in. I have the process working but unable to get the dims and weights ? Any help appreciated.

Package stamped Postage Due

I had a package delivered to my porch today that was stamped Postage Due.The seller had put it in a small Priority Flat Rate box and put a Ground Advantage label on it.The package was delivered and I didn't have to pay the postage due so will it go b...

When does the clock start for shipping time with Scan form.

Is it when it's officially accepted? Say, I dropped off 30 packages 3 days ago on Saturday, and now it's Tuesday. Scan form was scanned before close on Saturday at the PO. However, they were 'Accepted' today on Tuesday.So does that mean the time star...

Resolved! Confused about shipping price using dimensional weight. Any guidance?

Am I missing something about FedEx’s dimensional weight calculation when purchasing labels through eBay? Here’s what happened: I purchased a label for an item (nearly 4 lb). I carefully measured it using the largest exterior dimensions(29x14x12”) and...