Shipping
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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Fedex is overcharging

Fedex charged me $27 for a front driver side door panel for a 2014 camry which i posted on ebay for $125, two months later another customer bought the rear panel for $125 Fedex charged me $266 they said the panel weighs 90 pounds the whole door is le...

Lost in transition

I was just informed by eBay that a item that I shipped out was lost by the USPS and never got to the address is my fault, that I should make sure it gets to the address, I only print the buyers information on the shipping label, isn’t that why we pay...

How do you change the default setting on shipping service?

Whenever I create a listing and go to put in the shipping service, the default is always USPS priority. Now that USPS ground has insurance and is slightly cheaper, I usually prefer to use that one but I do not know how to change the default to that s...

Sellers stealing USPS free shipping supplies to use as internal padding

This seems to be rampant these days - sellers taking free USPS supplies, such as bubble mailers and boxes, and using them as packing material. At least 1/3 of my stuff I buy comes this way, and today I received the most obnoxious example yet. I bough...

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Shipping and getting charged undercharges HELP

So, I used to sell on Ebay back in 2000 but now it is a different system, and I cannot get a handle on shipping. I have been trying to ship with a flat rate; however, I am getting a lot of undercharges. I need to go in and correct ALL of my current a...

Resolved! refund on shipping

There have been multiple times when I have had to cancel a label because the weight was wrong or because I mistakenly shipped priority and wanted to change to ground. Despite choosing "void label" and "problem with the label in the store," I don't th...

New Shipping Policy

Tonight I sold something that I had put as 4 pounds. It actually weights 3 lb. 7 ounces in the box. The box was smaller than I had put down. The buyer paid less than I can ship the item regardless of USPS advantage, Fed Ex or UPS. This makes me very ...

UPS up charge for dimensions

I just read a thread about FedEx pulling a bunch of scams on people where the weight is off or the dimensions are off a little. I have had worse experiences with UPS and it’s starting to **bleep** me off especially since I usually use uline boxes. I ...

Resolved! Confused on Shipping selection

Ok, I've not run into this one before. I sold an item, a pair of scissors, ( 9 ounces packed) and on the Shipping page is says, the buyer selected "Media Mail".Which obviously I can't send them "Media Mail" so had to use "Ground Advantage" as "First ...

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