Shipping
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Forum Posts

Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

New shipping labels page is charging more than the old

If you are using the new and "improved"(time wasting and unnecessary, if you ask me) shipping labels you are paying more that you used to. Contact ebay right away, lets get this fixed. You can click on "use the classic label" and pay the old prices. ...

Buyer received the item broken

I sold a beer stein, shipped it priority mail and purchased the postage through ebay. The item arrived broken, the buyer sent a photo to me showing the damage to the box. Looks like it was jammed up somewhere along the trip. I gave the buyer a full r...

User avatar by Adventurer
  • 255 Views
  • 7 replies
  • 0 helpful

Slow Shipping from USA Based Warehouse?

Hello everybody! This is my very first posting about having a problem with a seller or in this case shipping so please bear with me. On Sunday, July 8th, 2018 I had placed a purchase for a new phone from a seller who's located in Hong Kong but appare...

User avatar by Adventurer
  • 295 Views
  • 8 replies
  • 0 helpful

Help with buyer returning item-questions

So I recently sold an oculus rift. I never opened or used it. Straight from the store to eBay. So someone buys this and tells me that when he’s setting it up he keeps getting a hardware error message and requests a refund saying that it’s a broken pr...

User avatar by Rising Star
  • 270 Views
  • 2 replies
  • 0 helpful

Seller not honoring own shipping policies

I recently bid on several items from a single seller. I carefully read the item description and shipping policies before bidding, and it said they would combine shipping over a period of 7 days at a rate of $3.99 with each additional item being free....

Resolved! Return after paying with eBay gift card

I’m sure it’s been asked time and time again, but I’m just gonna ask anyway. I purchased something on here using an eBay gift card and now I need to return it. The seller said he’s never experienced anything like this before and he isn’t for sure whe...

User avatar by Adventurer
  • 1269 Views
  • 4 replies
  • 0 helpful

Host site saying "Shipping is always free" in banners confuses buyers, degrades sellers.

I believer potential buyers are given the wrong impression when the first message/banner that greets you in My eBay is "Shipping is always free". Reading through the offer, it's obvious it applies only to specific items on offer from promoted sellers...

Resolved! Change shipping cost after buyer has paid

I picked a shipping option to calculate based on the buyer's location. I went with one carrier because they came up a bit cheaper than the others when I entered several zip codes that are farthest from me. A buyer purchased my option last night, and ...

More glitches with label printing

eBay does not allow FedEx labels on the new label roll out. OK, go to classic, and get this: "We realize that we are having a problem with labels. We apologize for the inconvenience. Please retry after Jul. 14, 2018 11:00:00 PM MST or print a USPS la...

User avatar by Thrill-Seeker
  • 149 Views
  • 0 replies
  • 1 helpful

Return shipping label not used

I agreed to a return, and mailed the buyer a shipping label. The buyer did not sent item back. So how am I going to get my 15.00 back for the label I sent her?

Dymo 450 for printing labels

Can I use the Dymo 450 (NOT the Turbo or XL) to print my shipping labels? If so, what size labels would I need? On Dymo's website it looks like the largest ones for that model are the 2 5/16 x 4". Thanks!

Resolved! Scheduling P.O. Pick UP

Is it possible to schedule a post office pickup using eBay labels? I keep searching the layout and cannot find a way to do it - is it possible? If so, how? Thanks!!!Mary

User avatar by Scout
  • 167 Views
  • 3 replies
  • 0 helpful
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