Shipping

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Got wrong item and seller is not responding. How to contact ebay?

Bought jeans that are different from photos and description, opened a return request and seller is not reacting. It's been 2 weeks now. How do I contact ebay, I can't find the "turn to ebay" link anywhere and other links don't give any new solutions.

When USPS says it's delivered, but not received

I ordered an item; USPS tracking said it arrived today, left at door. But I don't have it, could be USPS delivered to wrong place, could be someone stole it (though we were home and it's a pretty visible place, I suspect it got delivered to wrong pla...

Over charge Fed ExSmart Post

Hi ! I got over charged on my Fed ex smart post by Aprox. $24.00. I know this type of thing has happened to a lot of people that use Fed Ex Smart Post or just Fed Ex. I have been doing Ebay and sending using Fed ex. I made a dispute that has been goi...

Media Mail Problem! Please Help!

I shipped a textbook on May 4th via media mail. This was a more expensive book at $50.00. The buyer filed a claim yesterday that she never received it. I checked the tracking number and there has been NO information provided by USPS, it only shows th...

New Policy May Enable Buyer Fraud

If buyers now select "Does not work or defective" as their reason for the return, the amount of proof offered to the contrary is now void, according to eBays new policy of their user agreement, and a "default" response of returning the item is initia...

Being manipulated and cheated by a seller..what can i do here?

This is what happened:I purchased 4 model cars (diecast models) from this seller 5 days ago.In his Ad, he would combine shipping cost if i buy multiple items, nearly $18 per each item for shipping cost alone. Total including shipping came out to be $...

How do you have gains when shipping items domestically in the US for under $3.00 ?

The cheapest shipping I've known is USPS First Class shipping for about 4 ounces or under which is about $2.66. For people who ships items domestically for about $2 per item (buy it now price), how do you gain from this?

HAVE YOU SEEN THIS FROM PAYPAL. UNBLIEVABLE.

Return shipping costs got you down?If you bought something that wasn't a hit, we can refund up to $30 on 12 eligible items a year.* That is what it says on their cover page now before you sign in. So now not only are you going to get screwed by eBay....

Mistake in shipping (said they had to add shipping, but marked it "free")

I sold an item, clearly stated within the auction details that the winning bidder had to "add calculated shipping"...but at the bottom, I guess I forgot to uncheck the box that I had marked "free" from the previous listing I did. What are the steps f...

Suspicious & incorrect shipping address in my account settings? Anyone have this happen?

Hi:Been an Ebay member since 1998.Ordered an item last week and when seller sent shipping info I noticed that my ship to address was wrong. had the beginning of my street number but then another street adddress in a difernt state than me. Seller woul...

I'm having a lot of bad experiences as a seller. There are many buyers trying to abuse.

Lately, I have had some buyers trying to complain about the pettiest things you can imagine and I suspect that they are doing this on purpose to get their money back or some money off. I notice that some buyers start with the same pattern; they try t...

shipping calculator is off

Had to do combined shipping to Germany. Used the ebay's new and unimproved shipping calculator. Large envelope, one pound, our zip, Germany. Came up as $12.60. Sent invoice, buyer pays ... shipping label says $22.33. Called ebay , got Alabama, he see...

Compra no recibida

Hice una compra (unas zapatillas para mi hijo pequeño). El artículo jamás me llegó, e inicié un caso por el mismo. En un principio el vendedor respondía mis preguntas, pero después dejó de hacerlo. Entonces quise escalar el caso para pedir un reembol...

Is there any human intelligence within ebay?

I am finding it difficult to believe the lack of intelligence and judgment capacity displayed within ebay management. I have been under the impression throughout my adult life that an appeal process requires a more careful review of evidence and prev...

Resolved! Shipping

Hi I'm new to eBay I just started selling and I have a question I'm using flat rate boxes from the United States Postal Service and when I put in my large flat rate boxes it says expedited shipping is that the same thing as their regular shipping or ...