Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Cheaper shipping for lots?i

I usually use USPS priority but need to get rid of 100’s of things. Would like to make lots of them but postage is prohibitive. At this point don’t care about profit but don’t want lose shipping. Being in poor health, and old, worry everything will e...

Speedpak tracking (A tracking number was provided.)

It's been 10 days since my purchase has stated "Order Received"And Tracking number provided..It hasn't moved at all according to ebay tracking, or parcels. Is this normal for international shipping with SpeedPak?Thank you in advance for your help and...

Is this a valid tracking number?

I bought an item on July 20 and received this tracking number . I know that ones ending in CN is china post but they start with RR. In ebays tracking it says the carrier is WYT. I went to WYT's website tonight and tried to track but comes up as not f...

Signature Required USPS

Can I sign a note for mail carrier to just leave it if I sign a note? Also when googling I found somewhere that said you can sign online at USPS website? Is that true? I couldn't find it looking around the website. Thanks.

How to deal with buyers remorse refund(s) as a seller?

So I sold a pair of Sony headphones earlier this week and they arrived on Friday (yesterday). The buyer messaged me today asking if he could get a refund and I asked if they had arrived damaged or something? And he said they were in perfect condition...

Global Shipping Program. Is it a rip off?

Global Shipping program provided by Pitney Bowes. Pitney Bowes are manufacturers of business postage machines called franking machines (The franking machine calculates the correct postage automatically, which includes the Royal Mail discounted cost f...

Do parcel lockers confirm deliveries?

Hello, I'm interested if I don't ask for a signature and I send the package to a parcel locker, the customer takes the item out and is it then confirmed that he received the package just like a signature would?

book put into priority envelope as media mail postage due

seller put textbook into a priority envelope sent as media mail and only charged for media mail, but the mail carrier said postage was due and it was the price of the whole auction bid and shipping so idk if i should just send back and request refund...

Using a U.S. EBay account to buy and ship to a U.K. address.

I am originally from the U.K. but now live in the USA.i would like to buy items from the UK EBay site to ship to my brother, who still lives in the UK but I have a US EBay and PayPal account.is there a way to do this without having to open another EB...

Is there any way to know what the buyer paid ebay for GSP?

As i understand it, i keep the "regular" shipping fees. Ebay adds on a extra amount for the GSP that they keep. Other than asking the buyer, is there any way i can find out what the buyer paid for shipping?

Would this work for super low priced shipping labels

So chines companies get super low shipping rates when shipping items from China to the US due to subsidies from the US government as part of trade agreements. The items get shipped from china go through customs then get delivered by USPS. So my quest...

Cancelled return

I decided not to return the Handmade Newborn Sleeping Baby Girl Silicone Doll due to the fact that it cost more to send the doll back, than it did to purchase it. The cost of the doll itself was $82.00 with free shipping where as, to return the item ...

Unethical Buyer Requested Refund Through eBay

I recently had a computer "Professionally" rebuilt for my Daughter's vehicle. As it turned out, we did not need it. I listed the computer on eBay with the company's name that completed the rebuild. I listed the computer at a loss, lessthan half of wh...

Buyer is dissappointed and is claiming that my item does not match the picture.

I think I am being scammed. I took a dumb chance. I was willing to sell to a 15 year old account with only 51 positive stars. I was thinking innocently. The buyer claims the colors do not match the photos and they are disappointed. Any advice?

What are the disadvantages to sellers who do not accept returns?

With all this new return policy craziness, I am curious what adverse effect it would have on a seller who does not accept returns across the board? I understand this would deter some buyers, but does opting out of returns have any other adverse effec...