Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Tracking info update

Hi all, we've received word from our Shipping team addressing the issue with USPS shipping labels showing delivered already. UPDATE: "Transactions impacted by this issue will display accurate tracking events on eBay, although the USPS website may sho...

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Shipping To Puerto Rico

I have been trying to help a customer in Puerto Rico purchase from me. For some reason , and I have spent the whole day with eBay (UGH) and it shows I don’t ship there. Puerto Rico isn’t International. EBay said I needed to reconfigure a bunch of shi...

Resolved! Buying Two Laptops on ebay but NOT getting delivery of the Laptops at shipping address on time

On April,12,2024 I bought two laptops a Thinkpad p51 and Dell Precision 5510 inch on eBay, and paid for both items and shipping in full. Upon checking the original tracking number I noticed that the laptop had been delivered to the wrong address. I m...

Trash eBay, USPS

Sold an LED Lamp to Buyer Buyer chose to get the free shipping, but did not opt to pay $5 more for faster shipping with insurance (Priority Mail). I packed it up and dropped it off at the USPS. While I was there, coincidentally, I was told by the cle...

Resolved! Shipping

I ordered something Monday. Seller says she shipped Tuesday. No acceptance scan. Tracking still label created. When I asked about it she seemed irritated. She says she tossed it in a slot at the post office.

Questions about shipping an Apple Pencil Stylus

Hello, I recently sold an Apple Pencil Stylus and I have some questions about how to ship the item. One question is, would a padded envelope be the proper shipping device to use? And would I be able to purchase a single at the post office? Also, what...

Offering 2 shipping options to a buyer

I am in the Netherlands en most of my buyers are in the US.I ship most of my items with tracking.But cheap items, like a $7.99 item that I can ship in an envelope (less than 3 cm thick) I use to ship without tracking (the right way with form) for $4....

How do buyers pick shipping options?

So I sometimes list multiple shipping options, You use to be able click on shipping details and pick a option. So now customer has messaged me asked how to choose one, the shipping options do show up but there is no way for the buyer to pick one.

Resolved! delivery mark

Hi, I shipped an item to Australia via economy mail but it was not marked as delivered even though the buyer told me he received it, will this affect my payment? Can anyone help please?

Reversing the printing on used corrugated boxes for shipping

Here is a quick series of pics for those who want to reuse boxes but want the brown cardboard look on the outside with the printing on the inside. It is pretty simple to do and takes very little time. -I use wood glue, a piece of wood and a 10 lbs we...

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Shipping label

Hello everyone im new to selling on ebay and I currently made my first ever sale and I already bought the shipping label and printed it through ebay but than I accidently mark it as not shipped and is asking to buy another label. Can I just use the o...

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