Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Order

I have deleted my order tracking email. When I have the tracking sent to me it says order not found. I need to track my order

Postage Fees

Good morning and happy holidays! I am fairly new to eBay and have a question on shipping costs. I always purchase my shipping label from eBay. When I list an item, I calculate size, weights, etc. and I get a cost for shipping. On several occasions, e...

Ordered on eBay but received by Amazon

Any way to tell if order was fulfilled by Amazon or if the seller is just abusing their Amazon prime account to get free shipping??

Not allowing Sellers to leave anything but Positive Feedback for Buyers.

I wish that ebay would reconsider allowing sellers to leave accurate feedback ratings for buyers. By not allowing us to leave anything buy a positive rating we are subject to buyers leaving Negative Feedback that we have no recourse for... someone le...

Shipping calculator what’s going on with the super high costs?

Why are the shipping costs so high with the new shipping calculator?

My return case was put on hold due to the seller opening a case - What does this mean?

The full context is that I ordered an item that never arrived, and when I contacted USPS to report an issue with the package on the suspicion it was stolen by a porch pirate, they revealed to me that I had likely fallen for a tracking number scam. US...

Submit and order and paid for it, but the order is completely lost and never arrived!

I submitted an order and paid for it! I already got a confirmation email about my order! When I click on the track my order, I get this message: "Order Not Found. Unfortunately there has been an error retrieving your order. If you need help, visit ou...

Exclusion of Shipping Locations

Hi,Initially, i have excluded certain shipping locations but recently, I decided to include all. However, the listings still reflect the exclusion of the shipping location, even though I have removed the exclusion list.How to rectify this problem.Tha...

International Issues Please Help

What’s going on eBay and Merry Christmas! So I’ve been selling on eBay for close to 2 yrs now and since June of 2024 international buyers can no longer view my listings without changing the URL to .com instead of .ca, .au, etc. Sometimes that doesn’t...

Shipping Charges Wrong - underpaid charge to buyers

My last sale had calculator estimates correct when listed but when purchased, the buyer was charged about 30% less. I looked at other listings and all the same-lower than I need to recover cost of mailing. For example, shirt boxed for Canada estimate...

Resolved! eBay used wrong shipping weight

I sold an item. The item weighed by itself, before even boxing and packing, 5 pounds. The shipping label eBay provided, showed a weight of 1 pound 13 oz. But I boxed and took to the PO anyway. The PO would not accept the package because it weighed so...

NEWS FLASH

Amazon workers in 7 states go on strike, man picket lines. Merry Christmas.

Said delivered and I didn't receive anything

My shipping address is correct. but I think the saller shipped items to his own address.i am in Saudi Arabia the saller in Australia and the shipment arrived to Australia I think to anthor store he owned

Sellers How Are You Determining Your Flat Rate Shipping Costs

It's December 2024, ebay's changes to the shipping calculator is a dumpster fire. So how are you determining your shipping price without losing money?

Resolved! Buyer wants to ship to a post forwarding address, goes against my shipping policy

Hi, I accepted an offer on an item, and just checked the address to confirm it is legit. Turns out it is a post forwarding address. In my listing I listed under my shipping policies that I will cancel and refund all orders to international addresses ...