Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

UPS Pickups curtailed in my area on New Years Eve

Found out New Years Eve will be the same as Christmas Eve. In my area, picking up by noon or so at the local UPS Access Point. Not taking anything but 2nd Day Air and Overnight Air. Everything else will sit until Thursday. Wondering if that is the sa...

Package "delivered" but not received

I've been buying and selling on eBay for years and this has never happened before. I bought a $400 phone and the seller did not purchase insurance or a signature through USPS. The package apparently arrived, but I never actually got it. I was home wa...

Confusion with international shipping, why is it so inconsistent with shipping and tracking

Hello i'm from the Philippines so i don't really understand Ebay that well since i'm new to using this site. i know its gonna be about priority shipping, weight and stuff but like some shipping is horrendous, like the postage is more expensive than t...

UPS Surepost went missing

I have a UPS surepost package that went missing in the transfer between UPS and USPS. The last UPS scan shows:12/17/202410:07 A.M.On the WayPackage transferred to post officeAnd the USPS scan shows: On Its Way to USPSDeparted Shipping Partner Facilit...

Can I print a new label on an order that buyer already received 1st package. Metrics?

Hi: I sent a large combined order and left out one thing. Can I print another label on the order without penalty on my metrics? Or should I send not through ebay?

Selling jewelry? Please don't use a Priority Mail Small Box.

I am both a seller and purchaser of jewelry. My poor mail carrier has to walk up many steps to deliver a box that's more than 1 inch thick, because it doesn't fit in the slot of my locked mailbox. I have received many pieces of jewelry mailed from Ce...

Package at post office

I have a issue with a extra fee at post office of 250.00

How do I ask to remove an unfair UPS shipping cost adjustment?

On Nov 17, 2024, I purchased an ebay shipping label using ebay list of shipping services. I correctly entered the parcel dimensions 30" by 7" by 7" and its weight of 31 oz. Based on the ebay calculator for the weight, size, and service, I paid $7.15....

Shipping

Will a purchase made be forwarded if sent to the wrong address?

Late shipment from post office

Buyer upset item has not arrived post office has arriving late but sitting in 1 spot 5 days. says in transit

The PIP Insurance (Shipcover) & eBay Process is Broken...and eBay Won't Fix It

I filed an insurance claim with PIP for an item that I sold to a buyer. I purchased $100 of additional insurance from PIP when I bought the USPS label. USPS paid me the base $100 claim amount but PIP is refusing to pay the additional $100 until my bu...

Is eBay part of the USPS GDE Wholesaler Program?

I got an e-mail from Stallion Express saying that they will be phasing out shipping labels that aren't part of the Global Direct Entry Wholesaler program. This concerns me because I use USPS labels purchased from eBay. Is eBay part of the Global Dire...

Resolved! Need to Update Flat Rate Shipping

I may be returning to ebay after being MIA for a year.Before I do, I need to update my shipping rates. I know geography plays a big part in the cost also.I sell cosmetics so most items are up to 4 oz. or up to 8 oz.I have no idea what ebay GA rates a...

Buyers Shipping Items to Freight Forwarding Services

Over the past few days, I've received multiple offers for a Canon A620 digital camera I currently have listed. When I accepted the first offer, I noticed the buyer's location was in China, and the shipping address was to a reshipping service in Portl...

Shiping from USA to EU

Dear,I would order a product from America and the option offered as a delivery method is ebay. I am interested in how I can track the delivery and which courier is selected for delivery as well as the order number or awb number?Thanks in advance for ...