eBay

Misdelivered package

A customer just reached out asking about her package. Tracking through ebay shows that it was delivered yesterday to a different (but nearby) city. When tracking directly through USPS, it does not show that it was delivered. What are my next steps? T...

5,000,000.00 for shipping on a listed item???

Are there any standards on Ebay? Just noticed someone is selling a declaration of independence and says shipping is 5 million dollars.....The listing says they want 20 million for shipping but at the end of the listing say they do not provide shippin...

Ask for invoice feature

I need some help. Someone is interested in buying several things from me and wants to have them shipped in a single box The buyer states he cannot request an invoice and I don’t know how to make that work

Noob questions about shipping

I'd like to preface this by apologizing for wasting this forum's time, but I'm very new to selling things online and have a few questions as to how shipping works on this site. Specifically, I'm curious about best practice for shipping small (fits in...

Shipping labels printing changed - how to change back

I've been printing shipping labels from ebay for years. They have always had the label (of course) at the bottom of the page. On top of the page has been the Instructions on the left and the Online Label Record (with tracking #, weight, Cost, address...

EIS Program - Was I Removed?

Is it possible to be removed from the EIS program? I believe I sold two items through it a few weeks ago, but now I have a potential buyer who can't get an Item shipped to Europe. The only thing I can think of is that I tried to list a computer modul...

Packaging Tips for Fragile Items: Let's Share Our Secrets!

Hi everyone! Selling on eBay can be exciting, but packing fragile items securely can be a challenge. Let's share our best practices! What are your go-to materials for packing delicate items? Do you have any creative tips for ensuring safe arrival? Do...

There is absolutely no logic in FedEx adjusting the shipping rates! Is this a robbery?

I got a notification from ebay that my package shipping was updated.I saw the updated details, took a screenshot, declared 11 lbs, I know it actually weighs less than 11 lbs, but rounded up to 11 lbs, FedEx said my package weighed 10.6 lbs, so they c...

Anyone using USPS General Delivery to reduce “delivered” items missing from mail/lockbox?

Anyone using USPS General Delivery to ensure items are actually delivered to you? USPS has stated my packages as delivered to my locked mailbox, yet are not delivered to me. As the items are scanned as “delivered” USPS will not provide insurance reim...

have a good day question about shipment

The seller asked me to send the product by courier, but this service is not available, although I mentioned this to him, the description said that I ship by regular mail,,,,,,My question is how can I answer this

Dhl express parcel not moving

Ebay couldn't deliver my item for whatever reason they didn't tell me.. A week later there's a new tracking number with DHL express other than the regular ebay delivery system. Now the parcel status hasn't changed in 5 days and it's still sitting at ...

Why was my package delivered to delivered to a parcel locker instead of my front door

Global Shipping Program Tracker Status: “Data Exchange Confirmation CITY, STATE 000”?

Estimated delivery date is today, June 5, 2024, but the latest tracking update shows “Data Exchange Confirmation” in some unnamed city, in some unnamed state, with some invalid postal code…does anyone know what this means?

Need help! EIS No scans showing

Hi All, First time dealing with this issue. I have a EIS order that shows NO scans this includes No scans of USPS tracking number. Checked parcelapp and nothing. Order is a Month out and I am at a loss. Unfortunately I don't have the USPS tracking nu...

voiding a shipping label ?

I encounter a new challenge or problem with Usps, Customers order was sent out last week and I just received the item today saying that I had to void the shipping label and stop modifying priority boxes. Are they not thinking about the customer at al...